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We spent 4 nights at this Fairfield and it was great. From Scot checking us in, to Laura making our free breakfast and Tina in housekeeping. We could not have been treated any better. They and everyone we came in contact with was professional, respectful,...More
1 Thank Vicki R
Response from General M, General Manager at Fairfield Inn & Suites Gatlinburg NorthResponded 19 October 2017
Thank you for choosing to stay with us on you trip to Gatlinburg. We are always excited to read about our guests loving their stay with us. We strive to make this a place that's not just cozy and friendly, but also a home away...More
Visiting on October 12-15 hotel was very busy as the entire area.Heavy traffic In the Gatlinburg location. Parking was good and available for the busy season. Found hotel to be clean and maintained well. AC units are noisy and rear facing rooms do not hear...More
I really wanted to like this hotel. We had passed by it so many times, it looked great from the outside, and it was beside two of our favorite things-- Davy Crockett Golf and Flapjacks Pancake House. It was also situated in the perfect location...More
3 Thank winniedeluga
Response from General M, Manager at Fairfield Inn & Suites Gatlinburg NorthResponded 11 October 2017
Thank you for letting us know about your stay with us. We appreciate you letting us know about the issues that you experienced on your stay with us. I am glad that your experience with the staff was good. We are planning to do a...More
At 2AM stranded without a cabin to stay in any longer, these people went over and beyond getting us a room, helping us store food, and letting us know our options at this wonderful hotel. I seriously appreciate the lady that was manning the desk...More
1 Thank Brittany D
Response from General M, General Manager at Fairfield Inn & Suites Gatlinburg NorthResponded 30 October 2017
Thank for staying with us. We know how things can happen unexpectedly that can interrupt plans. We have all been in that situation and we are glad we could help. Sherri is the name of the night auditor that you interacted with that night. I...More
The only problem we had with the Inn was locating it at night. Traffic is relatively heavy on the Parkway from Pigeon Forge into Gatlinburg, day and night. To locate the Inn at night for one's first visit, one must rely on prominent hotel signage...More
Response from General M | Property representative |
Yes you can walk to the strip of Gatlinburg from us. There is walking sidewalks on both side of the street that lead to the city center. It is about a little over 3 quarters of a mile from our hotel. There is also a trolley... More
Yes you can walk to the strip of Gatlinburg from us. There is walking sidewalks on both side of the street that lead to the city center. It is about a little over 3 quarters of a mile from our hotel. There is also a trolley stop located onsite that goes from us to the start of the strip.
Response from kaydee427 | Reviewed this property |
We didn't use the voucher because the town was super crowded when we were there and we just didn't want to navigate the traffic mess again. We took the trolley which is the purple line. Trolley stop is in parking lot of... More
We didn't use the voucher because the town was super crowded when we were there and we just didn't want to navigate the traffic mess again. We took the trolley which is the purple line. Trolley stop is in parking lot of Fairfield and it lets you off smack in the middle of Downtown by the Aquarium. At 50 cents a person each way, it's a bargain.