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Fairfield Inn & Suites Gatlinburg North

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Fairfield Inn & Suites Gatlinburg North
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653 Reviews from our TripAdvisor Community

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Showing 649: English reviews
Madison, Wisconsin
Reviewed today NEWvia mobile

Over all a ok hotel for the price. The beds were comfortable. The staff seemed tired of dealing with the customers. The 2 women were more interested in there own private conversation and eating at the desk than answering my question. All we got was I don't know when asked where to go for a nice supper that was not...

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Helpful?
Thank redoak716
Knoxville, Tennessee
Reviewed 2 days ago NEW

Right before you hit the crazy part of Gatlinburg with all the traffic, crowded sidewalks, and t-shirt shops, you travel along the Parkway where Fairfield Inn & Suites Gatlinburg North greets you with tasteful decor, nice breakfast, beautiful pool and hot tub, and, oh, yes, quiet. During our after-Christmas stay, we especially liked the comfortable beds (All Marriotts have them!),...

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Thank rusha_sams
Mt. Pleasant
Reviewed 1 week ago

I have never encountered a more rude hotel worker. This female employee refused to refill fruit plate at breakfast buffet and almost ran me over with suitcase carrier. I have traveled to Europe, Central America, North Africa and numerous areas in the United States and have never encountered a more rude/hostile worker. Cannot believe this hotel has employed such a...

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1Thank Debra S
General M, Manager at Fairfield Inn & Suites Gatlinburg North, responded to this review

Thank you for taking the time to fill out a survey about your stay with us. We here at Fairfield Gatlinburg pride ourselves on two things above all else and that is cleanliness and providing great guest services. From what I have read you state that you did not receive these on your stay with us. If at your convenience...

Reviewed 2 weeks ago via mobile

Overall a nice hotel with comfortable beds. Breakfast fare was average. About what you expect from a complimentary breakfast. Front desk staff was not overly friendly and not very knowledgeable about trolley service. Pool area was ok but needed some attention with towels and chip crumbs being left behind from guests that should have picked up after themselves. Location is...

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Helpful?
Thank Janine G
General M, Manager at Fairfield Inn & Suites Gatlinburg North, responded to this review

Thank you for choosing to stay with us over this busy holiday weekend. We appreciate the kind words about our hotel and the suggestions that you have made that can help us improve going forward. Our location is something that most guests like the most as it is close to downtown but away from the busyness of the strip. We...

Scottsdale, Arizona
Reviewed 2 weeks ago via mobile

It is hard to believe this is a sanctioned Marriott property. This Fairfield Inn has curb side appeal, however, once inside very little is appealing. Carpet and all upholstery is dingy and filthy. Mattress and other room equipment is shoddy. Construction is low quality, walls and doors are thin...surprising nd disappointing considering this property has an award for architecture. Breakfast...

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Thank 2fromhere
General M, Manager at Fairfield Inn & Suites Gatlinburg North, responded to this review

Thank you for taking the time to fill out a response about your stay with us. We appreciate your feedback as it is important to help us grow and improve. We apologize that the property is not up to the standard that you were wanting. Our breakfast is normally one of the biggest draws for people when they are planning...

Cape Coral, Florida
Reviewed 4 weeks ago

I have stayed here a couple times. The staff are friendly and the rooms updated. There is only one restaurant nearby but plenty a short drive to downtown Gatlinburg. Plenty of places to eat there and lots to do as well. They breakfast is free which is always nice and the food pretty good.

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Thank Charles1019
Coral Springs, Florida
Reviewed 2 December 2016

Nice location just inside Gatlinburg. The staff was friendly and the room clean and comfortable. The free breakfast was ok the area was clean. Only one restaurant near by and it closes early, all other require a drive to get to. Over all a nice stay

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Thank ICU1274
General M, General Manager at Fairfield Inn & Suites Gatlinburg North, responded to this review

Thank you for taking the time to tell us about your stay at Fairfield Inn & Suites Gatlinburg. We apologize for not giving an unforgettable and amazing experience; however, we are happy to hear that you were satisfied with the room and location. We do hope more businesses will decide to build and open in the North end of Gatlinburg,...

Danbury CT
Reviewed 24 November 2016

Location was great for easy access to the Smokey Mountain adventures and a short drive to Pigeon Forge and Gatlinburg shopping and dining. The room and bathroom was updated and clean. Very good breakfast food. The hotel staff were very accomodating and friendly.

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1Thank howler55078
Tyler, Texas
Reviewed 16 November 2016

The online picture is great but that is where it ends. The inside is dated and the rooms smelled old and musty. There were no restaurants within 1/4 mile and traffic there is horrendous so we did not want to drive for dinner. We cancelled our second night there and left the next morning very early. I am very disappointed...

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1Thank lyndaragan
General M, Manager at Fairfield Inn & Suites Gatlinburg North, responded to this review

Thank you for taking the time to tell us about your stay with us. We are sorry that the location of the property was not convenient for your stay here in Gatlinburg. The traffic in town on the weekend can be trying at best. We do have a trolley stop on property that picks up and goes into town and...

Ashburn, Virginia
Reviewed 16 November 2016 via mobile

We stayed at this hotel for 2 nights during our spring break trip . Location was great for us with easy access to the Smokey Mountains NP. Room was modern and clean, breakfast was good, we played mini golf which was just outside of hotel and used indoor pool. It was a great budget hotel for us.

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Thank Tatiana I

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry

Additional Information about Fairfield Inn & Suites Gatlinburg North

Address: 168 Parkway, Gatlinburg, TN 37738-4409
Region: United States > Tennessee > Sevier County > Gatlinburg
Price Range: €87 - €199 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn & Suites Gatlinburg North 2.5*
Number of rooms: 101
Reservation Options:
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Also Known As:
Fairfield Inn & Suites Gatlinburg North Hotel Gatlinburg
Fairfield Inn And Suites Gatlinburg North
Fairfield Inn Gatlinburg
Fairfield Gatlinburg
Gatlinburg Fairfield Inn
Hotel Style:
#12 Family Hotel in Gatlinburg
#16 Romantic Hotel in Gatlinburg
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Questions & Answers

Here's what travellers have asked, with answers from Fairfield Inn & Suites Gatlinburg North staff and other travellers.
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Questions? Get answers from Fairfield Inn & Suites Gatlinburg North staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Non-smoking!!!!!”
 of 5 bubbles howler55078, 24 Nov 2016 | Read review
“rooms on the back side are quieter since you can hear the trolley stop out front.”
 of 5 bubbles grannyluvs2cruise, 24 Oct 2016 | Read review
“Rooms on the back have a view of creek and cabins.”
 of 5 bubbles gwebbdawg, 18 Oct 2016 | Read review
“Hotels in the area are competitive. I thought the rates were good.”
 of 5 bubbles 511dennisg, 30 Sep 2016 | Read review
“We had a premium room on the front. There is some road noise there.”
 of 5 bubbles EdS450, 2 Sep 2016 | Read review
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