We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
29/10/2017 30/10/2017
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    Westgate Smoky Mountain Resort & Spa

    915 Westgate Resort Rd., Gatlinburg, TN 37738-5155
    Save
    Lowest prices for your stay
    29/10/2017Check In 30/10/2017Check Out
    1 room, 2 adults, 0 children
    No availability for your dates from these sites
    Traveller (1214)
    Room & Suite (634)
    Pool & Beach (77)
    Courtyard Gatlinburg
    370 reviews
    #2 of 78 hotels in Gatlinburg
     
    Jack Huff's
    548 reviews
    #3 of 78 hotels in Gatlinburg
     
    Hilton Garden Inn Gatlinburg Downtown
    1,922 reviews
    #4 of 78 hotels in Gatlinburg
     
    Gatlinburg Inn
    951 reviews
    #5 of 78 hotels in Gatlinburg
     
    Overview
    • Excellent44%
    • Very good22%
    • Average14%
    • Poor8%
    • Terrible12%
    Travellers talk about
    “water park” (774 reviews)
    “indoor waterpark” (165 reviews)
    “mason jar” (55 reviews)
    Free Internet
    Free Parking
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Suites
    Bar/Lounge
    Fitness centre
    Kitchenette
    Concierge
    Pets Allowed
    Spa
    Wheelchair Access
    Business Centre
    Laundry Service
    Lazy River
    Water Park
    Self-Serve Laundry
    Shuttle Bus Service
    Private Balcony
    3.5 Star Hotel
    All hotel details
    {"containerClass":null,"containerAttributes":null,"widget":{"template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"name":"ibex_photo_carousel"},"scriptFlags":null}
    Courtyard Gatlinburg
    370 reviews
    #2 of 78 hotels in Gatlinburg
     
    Jack Huff's
    548 reviews
    #3 of 78 hotels in Gatlinburg
     
    Hilton Garden Inn Gatlinburg Downtown
    1,922 reviews
    #4 of 78 hotels in Gatlinburg
     
    Gatlinburg Inn
    951 reviews
    #5 of 78 hotels in Gatlinburg
     
    Rooms
    29 Oct30 Oct
    |
    1 room, 2 adults, 0 children
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    Show Available Rooms
    Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 0 partner sites to see rooms from .
    We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Gatlinburg hotels with availability
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    {"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","ATTRACTIONS_REMOVE_PAYMENT_ADDRESS_FIELDS","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "a0f1f009d855434d96f975a61aac0d6d", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":241009,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[],"additionalContentIds":[],"pollCount":0,"checkin":{"day":29,"month":10,"year":2017},"checkout":{"day":30,"month":10,"year":2017},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":-1,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":null,"impressionKey":"a0f1f009d855434d96f975a61aac0d6d","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":0,"lowestMetaPrice":0,"additionalPartner":false,"highestMetaPriceDisplay":0,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":true,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":-1,"lowestMetaPrice":-1,"highestMetaPriceDisplay":-1,"hotelName":"Westgate Smoky Mountain Resort & Spa","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6ImEwZjFmMDA5ZDg1NTQzNGQ5NmY5NzVhNjFhYWMwZDZkIiwiQUlLIjoiYmUxNTYwYjViZTU3NDFmNDhmNGU4N2IyZmI1ZTgxNjUifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"isPriceDrawerEnabled":false,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": false, "metaAvailability": false, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "29/10/2017", "checkOut": "30/10/2017", "lowestPrice": null, "hasDates": true, "hacComplete": true, "contentIdMappings": {}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"template":"ibex_room_grid_hsx__widget","moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_hsx__sub_header"},"name":"ibex_room_grid_hsx"},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"template":"ibex_mismatch_message__widget","moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{},"name":"ibex_mismatch_message"},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"template":"ibex_room_grid_row_hsx__widget","moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{},"dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"},"name":"ibex_room_grid_row_hsx"},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
    Write a Review
    Reviews (3,022)
    There are newer reviews for Westgate Smoky Mountain Resort & Spa
    See the most recent reviews
    Traveller rating
    Traveller type
    Time of year
    Language
    • More languages

    21 - 25 of 2,988 reviews

    Reviewed 17 August 2017

    Their parking was not close to our room. Mostly we had to park several chalets away from ours and hike uphill to the chalet. There was a set of stairs to our room that we had to deal with when arriving & leaving our room....More

    1  Thank rowag76
    Response from WestgateGuestRels, Guest Relations Manager at Westgate Smoky Mountain Resort & SpaResponded 23 August 2017

    Thank you for taking the time to complete a review of our resort. While we strive to deliver every guest with an enjoyable experience during their vacation with us, we appear not to have met our goal during your stay. We will use your feedback...More

    Reviewed 16 August 2017 via mobile

    We booked our stay knowing that we would take the 90 minute time share and that did not happen. Upon checking in for the time share we told them that we are just looking at the timeshare and not really able to purchase one just...More

    Thank LuckyInLove2013
    Response from WestgateGuestRels, Guest Relations Manager at Westgate Smoky Mountain Resort & SpaResponded 23 August 2017

    Thank you for taking the time to complete a review of our resort. We regret to hear that you feel this way. As a timeshare resort, we do offer specific packages and promotions that require participating in a tour of our resort by taking advantage...More

    Reviewed 9 August 2017

    Since we own at Westgate, for the past 6 years I've attended Water Aerobics and when I have guests, they go with me every morning for two weeks beginning at 9 am. We have all totally enjoyed the expertise in skills and cooperative teaching of...More

    Thank debg222
    Response from WestgateGuestRels, Guest Relations Manager at Westgate Smoky Mountain Resort & SpaResponded 11 August 2017

    We are beyond thrilled when our owners have a fantastic experience with us here at Westgate Smoky Mountain Resort & Spa. We will be sure to pass along your kind words with Apryl and Erin. Thank you for the review, we look forward to you...More

    Reviewed 7 August 2017 via mobile

    We have cone back to the Westgate Smokey Mountain Resort after the devastating fire that destroyed 70% of the property and unusually, the weather is not so good, but it's great to be back. We have a lovely apartment with a large bedroom and ensuite...More

    1  Thank Mike E
    Response from WestgateGuestRels, Guest Relations Manager at Westgate Smoky Mountain Resort & SpaResponded 23 August 2017

    Thank you for sharing your experience with us. We are thrilled to hear that you and your family were able to enjoy so many aspects of your vacation. We are pleased to read that you enjoyed our resort amenities and services. We are looking forward...More

    Reviewed 6 August 2017

    Just got back from our annual trip to Westgate, and have to share one of the most enjoyable activities we've experienced in the 10 years we've owned there. Due to the fire, we were a 3 minute walk from the waterpark this year, so decided...More

    Thank dswitts
    Response from WestgateGuestRels, Guest Relations Manager at Westgate Smoky Mountain Resort & SpaResponded 23 August 2017

    We appreciate you sharing your review with us. It is such a delight to know that you were able to enjoy our water aerobics classes and that you found April to be an exceptional staff member. Your review will certainly allow us to reward her...More

    Courtyard Gatlinburg
    370 reviews
    #2 of 78 hotels in Gatlinburg
     
    Jack Huff's
    548 reviews
    #3 of 78 hotels in Gatlinburg
     
    Hilton Garden Inn Gatlinburg Downtown
    1,922 reviews
    #4 of 78 hotels in Gatlinburg
     
    Gatlinburg Inn
    951 reviews
    #5 of 78 hotels in Gatlinburg
     
    About
    Amenities
    • Top amenities
    • Free Parking
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Free Internet
    • Bar/Lounge
    • Spa
    • Hotel Amenities
    • Free Parking
    • Children Activities (Kid / Family Friendly)
    • Shuttle Bus Service
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Self-Serve Laundry
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Microwave
    • Refrigerator in room
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Heated pool
    • Indoor pool
    • Outdoor pool
    Details
    • Price range
    • US$89 - US$229 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #4 Top resorts Hotel in Gatlinburg
    • #19 Romantic Hotel in Gatlinburg
    • #22 Family Hotel in Gatlinburg
    • Room types
    • Kitchenette ,
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 938
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Travelocity, Orbitz, Cancelon, TripOnline SA, Hotwire and HotelQuickly so you can book your Westgate Smoky Mountain Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Tennessee >
    • Sevier County >
    • Gatlinburg
    • Also Known As
    • Westgate Smoky Mountain Hotel Gatlinburg ,
    • Westgate Smoky Mountain Resort ,
    • Westgate Smoky Mountain Gatlinburg ,
    • Westgate Resort Gatlinburg ,
    • Westgate Resort Tennessee ,
    • Westgate Tennessee ,
    • Westgate Smokey Mountain Resort ,
    • Gatlinburg Westgate
    Add Photo Photos
    Traveller (1214)
    Room & Suite (634)
    Pool & Beach (77)
    Dining (18)
    Hotel & Grounds (746)
    Bathroom (42)
    Family and Play Areas (13)
    Business Centre & Event Rooms (1)
    Nearby
    Gatlinburg Inn
    951 reviews
    2.17 km away
     
    Jack Huff's
    548 reviews
    2.36 km away
     
    Hilton Garden Inn Gatlinburg Downtown
    1,922 reviews
    2.37 km away
     
    Courtyard Gatlinburg
    370 reviews
    2.69 km away
     
    Nearby Restaurants
    Parton's Deli
    283 reviews
    1.55 km away
    Flapjack's Pancake Cabin
    702 reviews
    1.01 km away
    White Oak Flats Coffee Brewhouse
    27 reviews
    .18 km away
    Mountaineer Kandy Kitchen
    5 reviews
    .74 km away
    Nearby Attractions
    Gatlinburg Mountain Coaster
    924 reviews
    1.47 km away
    Wild Bear Falls Waterpark
    372 reviews
    .10 km away
    Herbert Holt Park
    29 reviews
    .76 km away
    Hillbilly Golf
    1,806 reviews
    1.60 km away
    Ask a question
    Questions & Answers
    Mathm0m23
    7 August 2017|
    AnswerShow all 10 answers
    Response from WestgateGuestRels | Property representative |
    Good morning Mathm0m23, If you are a Westgate owner staying at the Westgate Smoky Mountain Resort, you will be issued water park passes for the duration of your stay, equal to the sleeping capacity of your unit. So if you... More
    0
    Votes
    Fam_Tvler
    9 March 2017|
    AnswerShow all 4 answers
    Response from Brian Y | Reviewed this property |
    the owner is bringing in seven different construction companies to rebuild what was burned down. There are still 70 some units available that are currently open. we just came back from there about a week and a half ago. they... More
    1
    Vote
    Diana B
    12 February 2017|
    AnswerShow all 8 answers
    Response from Laura5016 | Reviewed this property |
    no. you get free wrist bands
    1
    Vote
    Room Tips
    "Rooms are small and the walls are thin"
    Read review
    "Do recommend if you have problem with stairs let them know so they book you with suites that has elevator..."
    Read review
    "Get the top floor if you can for sound issues"
    Read review
    "Beds are VERY uncomfortable"
    Read review
    Is This Your TripAdvisor Listing?
    Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing