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Westgate Smoky Mountain Resort & Spa

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Traveller (1234)
Room & Suite (655)
Pool & Beach (77)
Overview
915 Westgate Resorts Road, Gatlinburg, TN 37738-5155 See on map
AMENITIES
Free Internet
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Suites
3 Star accommodation
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Reviews (3,096)
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All reviews water park indoor waterpark mason jar shuttle service timeshare owners bedroom deluxe pigeon forge full kitchen smoky mountain washer dryer lazy river spring break family vacation trolley stop concierge cabin accommodations
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1 - 5 of 3,062 reviews
Reviewed 1 week ago via mobile

Stayed for a week and completed 3 activities on sight. Originally were going to just make the candle and Mason jar luminary. Once going down to the activities department we saw the picture frame and stayed to make it. The new activities list is amazing...More

Thank Victoria M
Response from WestgateGuestRels, Guest Relations Manager at Westgate Smoky Mountain Resort & SpaResponded 1 week ago

Victoria, Thank you so much for visiting our resort and sharing your feedback! We are thrilled that you were able to enjoy so many of our great on site activities and had a memorable experience with us. We hope to see you again soon for...More

Reviewed 3 weeks ago via mobile

Love the mountain top view. Water park is great too. There's restaurants but a bit to much $$ for us. It's clean considering much of it is under construction after the 2016 fire. We own but have a hard time getting exact dates. People coming...More

Thank Connie M
Response from WestgateGuestRels, Guest Relations Manager at Westgate Smoky Mountain Resort & SpaResponded 2 weeks ago

Connie, Thank you for taking the time to leave a review. Your satisfaction is very important to us, and we aim to do all that we can to ensure it so it was a delight to hear you enjoyed so many aspects of your stay...More

Reviewed 3 weeks ago

The location is pure eye candy, the landscaping is so very thoughtful and well laid out with attention to detail in every area. The Double Rooms are amazing with room for family and more. They have an awesome kitchen, balcony, living area and outstanding bedrooms....More

1  Thank Jo Anna S
Response from WestgateGuestRels, Guest Relations Manager at Westgate Smoky Mountain Resort & SpaResponded 3 weeks ago

Jo Anna, Thank you for sharing your incredible review! We’re truly honored that you enjoyed so many amazing aspects of our resort. We really appreciate you and certainly look forward to your next stay with us. Best regards, Lulu

Reviewed 4 weeks ago via mobile

I was looking for a nice room with indoor pool to take my granddaughter that I raise for a weekend. Since my boyfriend and I cohabitate as they called it they could offer us a great deal and just have to show up for a...More

Thank TrishD8211
Response from WestgateGuestRels, Guest Relations Manager at Westgate Smoky Mountain Resort & SpaResponded 4 weeks ago

Trish, Thank you for your review. We have taken note of each matter you have had and will pass them on to the appropriate members of our staff. Thank you for bringing these issues to our attention. Guest satisfaction is our top priority and we...More

Reviewed 4 weeks ago

We took the grandkids with us and this was our first trip as an owner and had a good time. The dinning options are very limited but that isn't really their fault they are trying to do the best they can with what they have...More

Thank Justbecca2u
Response from WestgateGuestRels, Guest Relations Manager at Westgate Smoky Mountain Resort & SpaResponded 4 weeks ago

We would like to thank you for staying with us and leaving a great review of your visit. We are happy that we were able to help create a tremendous vacations for you and your family! We do apologize for any issues that arose with...More

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About
Description
A Prime Location in the Beautiful Great Smoky Mountains Westgate Smoky Mountain Resort & Spa in Gatlinburg, Tennessee, offers guests all the comforts of a fully furnished home, all within minutes of Great More Smoky Mountains National Park - the most-visited national park in the United States - as well as Dollywood theme park and bustling downtown Gatlinburg. With easy access to a multitude of outdoor recreational opportunities and a variety of onsite amenities, including an amazing indoor/outdoor water park, your dream vacation is waiting at Westgate Smoky Mountain Resort & Spa! Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Free Parking
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Free Internet
Bar/Lounge
Spa
Air Conditioning
Banquet Room
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Microwave
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Refrigerator in room
Self-Serve Laundry
Shuttle Bus Service
Wheelchair Access
Beachfront
Room Service
Free High Speed Internet (WiFi)
Breakfast included
Hotel Style
Spa
,
Top resorts Hotels
,
Family
,
Romantic
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Hotel Style
Spa
,
Top resorts Hotels
,
Family
,
Romantic
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
938
Price range
US$89 - US$229 (Based on Average Rates for a Standard Room)
Also Known As
Westgate Smoky Mountain Hotel Gatlinburg
,
Westgate Smoky Mountain Resort
,
Westgate Smoky Mountain Gatlinburg
,
Westgate Resort Gatlinburg
,
Westgate Resort Tennessee
,
Westgate Tennessee
,
Westgate Smokey Mountain Resort
,
Gatlinburg Westgate
Location
United States > Tennessee > Sevier County > Gatlinburg
Hotel class
Hotel Style
Spa
,
Top resorts Hotels
,
Family
,
Romantic
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
938
Price range
US$89 - US$229 (Based on Average Rates for a Standard Room)
Also Known As
Westgate Smoky Mountain Hotel Gatlinburg
,
Westgate Smoky Mountain Resort
,
Westgate Smoky Mountain Gatlinburg
,
Westgate Resort Gatlinburg
,
Westgate Resort Tennessee
,
Westgate Tennessee
,
Westgate Smokey Mountain Resort
,
Gatlinburg Westgate
Location
United States > Tennessee > Sevier County > Gatlinburg
Photos
Traveller (1,234)
Room & Suite (655)
Pool & Beach (77)
Dining (49)
Amenities (69)
Family and Play Areas (13)
Business Centre & Event Rooms (1)
Nearby
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Nearby RestaurantsSee all 210 nearby restaurants
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Westgate Smokehouse Grill
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.12 km away
Nearby AttractionsSee all 286 nearby attractions
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Questions & Answers
Ask a question
Dustin J
2 August 2018|
AnswerShow all 3 answers
Response from Robert D | Reviewed this property |
The building is in nice shape. My wife and I however found the room to be a little cramped especially if you have a couple of other guests as we did with our daughter and grandson. We had to utilize the pull out couch/bed... More
0
Votes
Mathm0m23
7 August 2017|
AnswerShow all 12 answers
Response from WestgateGuestRels | Property representative |
Good morning Mathm0m23, If you are a Westgate owner staying at the Westgate Smoky Mountain Resort, you will be issued water park passes for the duration of your stay, equal to the sleeping capacity of your unit. So if you... More
1
Vote
Fam_Tvler
9 March 2017|
AnswerShow all 5 answers
Response from Brian Y | Reviewed this property |
the owner is bringing in seven different construction companies to rebuild what was burned down. There are still 70 some units available that are currently open. we just came back from there about a week and a half ago. they... More
2
Votes
Room Tips
"All rooms have something spectacular to offer as we have seen so far."
A8653LWjoannas
3 weeks ago
Read review
"get a room as far up the mountain as you can the views are spectacular."
Justbecca2u
4 weeks ago
Read review
"Go to a better company, this is a scam"
myastuff
4 Sep 2018
Read review
"I would choose a room with a view of the mountains."
Escape796940
25 Aug 2018
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