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Sleep Inn & Suites

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Traveller (80)
Room & Suite (204)
Pool & Beach (28)
Ratings and reviews
  • Excellent43%
  • Very good23%
  • Average16%
  • Poor8%
  • Terrible10%
Travellers talk about
“lazy river”(89 reviews)
“indoor pool”(64 reviews)
“room was clean”(50 reviews)
View all reviews
What's included
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
Wheelchair Access
Meeting Rooms
Laundry Service
Lazy River
Housekeeping
Self-Serve Laundry
Restaurant
2 Star Hotel
Located just over a block off the "strip", this location allows you to enjoy all the activities of downtown while preserving a quieter stay and avoiding the gridlock of traffic. Enjoy our indoor, heated pool, lazy-river, and hot tub facility year-round. Enjoy more benefits & value...
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Location and contact
335 E Parkway, Gatlinburg, TN 37738-4968
45.2 km to Mc Ghee Tyson Airport
28 restaurants are within a 0.5 km radius
0.7 km from Ripley's Aquarium of the Smokies
View nearby attractions and restaurants
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Rooms
30 Jul31 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (538)
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537 results
Traveller rating
215
128
90
46
58
Traveller type
Time of year
LanguageEnglish
215
128
90
46
58
Show reviews that mention
All reviewslazy riverindoor poolroom was cleanhot tubboiled eggsdonutsmake your own wafflestrolley stopyogurtcontinental breakfastthe breakfast areathe main stripthe great smoky mountainswould definitely stay here againup to datedowntown areamikey
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1 - 5 of 537 reviews
Reviewed 1 week ago via mobile

We are choice members and stay in the brand as much as possible. We were visiting for our wedding/honeymoon we booked a king suite with a jacuzzi. We arrived on the 4th of July and stayed for 5 nights. At first glance the hotel and...More

Thank Angela C
Response from Sleepinngatlinburgtn, Guest Relations Manager at Sleep Inn & SuitesResponded 6 days ago

Please accept our apology for all inconveniences you experienced during your stay at our hotel. I have share your issues with our staff.

Reviewed 1 week ago via mobile

We’ve been staying here for many years. We know the owner and staff memebers by name. This motel makes us feel at home - literally our second home. They take care of any problems we have with room or services. Highly recommend.

Thank JWL5664
Response from Sleepinngatlinburgtn, Guest Relations Manager at Sleep Inn & SuitesResponded 1 week ago

Thank you so much for taking time to let us know about your recent stay. We appreciate all your kind comments. Our staff looks forward to seeing you on your next visit to Gatlinburg.

Reviewed 2 weeks ago via mobile

This place is disgusting! We stayed here the 23rd through the 27th and upon arriving we noticed stains on the sheets and pillow cases. This room over looked the pool and all I could smell was straight up bleach. I couldn’t imagine smelling this all...More

Thank Nikki P
Response from Sleepinngatlinburgtn, Guest Relations Manager at Sleep Inn & SuitesResponded 2 weeks ago

Please accept our apology for all inconveniences you experienced during your stay. I have shared your comments with our staff and discussed all the issues you experienced.

Reviewed 3 weeks ago via mobile

This hotel is disgusting! If u look at pictures i posted you will see a giant hairball hanging from the ceiling over the room door! When I reported it to the lady at front desk she said they would have someone get it down in...More

Thank genialynn
Response from Sleepinngatlinburgtn, Guest Relations Manager at Sleep Inn & SuitesResponded 3 weeks ago

Please accept our apology for all inconveniences. The issues have been discussed with our housekeeping and front desk staff.

Reviewed 4 weeks ago via mobile

My family reserved 3 rooms and a suite there last weekend. While the rooms are pretty nice.. the rest of the hotel really needs some work..Our room was clean.. recently renovated I think.. The indoor pool area was so hot you couldn’t stay in there...More

Thank Rita W
Response from Sleepinngatlinburgtn, Guest Relations Manager at Sleep Inn & SuitesResponded 3 weeks ago

Thank you for staying with us. Please accept our apology if you were inconvenienced in any way.

View more reviews
About
Amenities
Top amenities
Free Parking
Pool
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Wheelchair Access
Breakfast included
Laundry Service
Self-Serve Laundry
Non-Smoking Hotel
Meeting Rooms
Room amenities
Microwave
Things to do
Pool
Hot Tub
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$71 - US$178 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$71 - US$178 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Add Photo Photos
Traveller (80)
Room & Suite (204)
Pool & Beach (28)
Dining (7)
Amenities (20)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
Kimber M
14 October 2017|
AnswerShow all 4 answers
Response from Celia G | Reviewed this property |
Yes to the interior corridors. It's is quite a walk to the strip, but we did manage it with two children (12 & 10).
0
Votes
R D
22 September 2016|
AnswerShow all 4 answers
Response from Sarah S | Reviewed this property |
I believe it closes at 10 pm and that's why we never got to use it because we were always out and about and didn't get back to our room until after 10.
1
Vote
Room Tips
"i stayed on the 2nd floor which was ground level for check in, right down the hall fromlobby and breakfast...."
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"Balcony Jacuzzi Suites!!"
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"We had 2 rooms with king beds. We all slept well."
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"Balcony rooms offer a place to just sit and think."
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