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3/9/2017 4/9/2017
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    River Terrace Resort & Convention Center

    240 River Rd, Gatlinburg, TN 37738-3208
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    Best prices for your stay
    3/9/2017 4/9/2017
    No availability for your dates from these sites
    Traveller (356)
    Room & Suite (130)
    Pool & Beach (5)
    Overview
    • Excellent18%
    • Very good27%
    • Average22%
    • Poor16%
    • Terrible17%
    Travellers talk about
    Free Internet
    Free Parking
    Pool
    Non-Smoking Hotel
    Restaurant
    Suites
    Bar/Lounge
    Multilingual Staff
    Wheelchair Access
    Business Centre
    Self-Serve Laundry
    Private Balcony
    2.5 Star Hotel
    All hotel details
    Offers from River Terrace Resort & Convention Center
    Deals (0)
    3 Sep4 Sep
    |
    1 room, 2 adults, 0 children
        Hilton Garden Inn Gatlinburg Downtown
        1,865 reviews
        #4 of 78 hotels in Gatlinburg
         
        Gatlinburg Inn
        932 reviews
        #5 of 78 hotels in Gatlinburg
         
        Greystone Lodge On the River
        1,086 reviews
        #6 of 78 hotels in Gatlinburg
         
        Jack Huff's
        543 reviews
        #2 of 78 hotels in Gatlinburg
         
        Write a Review
        Reviews (876)
        Traveller rating
        Traveller type
        Time of year
        Language
        There are newer reviews for River Terrace Resort & Convention Center
        See the most recent reviews

        21 - 25 of 867 reviews

        Reviewed 4 weeks ago

        A well looked after place even those a little out-dated its close to the middle of town close enough to all the things you might want to do in Gatlinburg the price per night wasn't to bad the only that annoyed me our Wi-Fi didn't...More

        Thank Mark P
        Response from WestgateGuestRels, Guest Relations Manager at River Terrace Resort & Convention CenterResponded 1 week ago

        Thank you for staying with us. We are pleased to hear you enjoyed the location of the resort along with the views it provided. We hope you visit us again soon. Allie

        Reviewed 5 weeks ago via mobile

        Staff was helpful & friendly. Our room was large, but VERY outdated. There were 2 connecting doors to the rooms on either side of us, leaving little chance to missing just normal conversation. The bathroom had a new tub/shower update, carpet was old but clean....More

        Thank Demitra C
        Response from WestgateGuestRels, Guest Relations Manager at River Terrace Resort & Convention CenterResponded 1 week ago

        Thank you for sharing your experience with us. It pleases us hearing our staff was helpful and friendly. We appreciate all your feedback as we work to ensure our resort provides our guest with a memorable stay. We hope you allow us another opportunity in...More

        Reviewed 18 July 2017

        I Loved that place.. I loved the Location and the people and my room. Maybe I look at things different but when your paying the price your paying you don't get the Ritz. If you want that go somewhere else. It was a PERFECT stay....More

        Thank hndjul
        Response from WestgateGuestRels, Guest Relations Manager at River Terrace Resort & Convention CenterResponded 1 week ago

        Thank you for being our guest. We are so thrilled to hear your stay with us was excellent. Our goal is to provide a vacation that is both relaxing and enjoyable. We love that you enjoyed our ideal location ant that our staff went above...More

        Reviewed 16 July 2017 via mobile

        Beautiful Hotel, extremely nice Staff, and a excellent view of the river. We really enjoyed our stay, and will definitely be back. Everything is right there. Ripleys Aquarium is right before you get to the Hotel. You can literally walk just about anywhere you want...More

        Thank CyndiBoley
        Response from WestgateGuestRels, Guest Relations Manager at River Terrace Resort & Convention CenterResponded 1 week ago

        Thank you for the kind words! We're so happy to hear you enjoyed your stay with us and we hope to see you again soon.

        Reviewed 15 July 2017

        First.....I checked in and my sheets on my bed were dirty Second.......When I asked about how often do they change the bed linen, I was told every other day............NASTY Third.........We did not have enough towels in our room and when I asked for extras, I...More

        1  Thank Latrice C
        Response from WestgateGuestRels, Guest Relations Manager at River Terrace Resort & Convention CenterResponded 1 week ago

        Thank you for your feedback. Please accept our apologies for the housekeeping issues you may have experienced during your stay. We take all comments seriously and share them with our staff, so we may resolve any and all issues. This particular incident certainly does not reflect...More

        Hilton Garden Inn Gatlinburg Downtown
        1,865 reviews
        #4 of 78 hotels in Gatlinburg
         
        Gatlinburg Inn
        932 reviews
        #5 of 78 hotels in Gatlinburg
         
        Greystone Lodge On the River
        1,086 reviews
        #6 of 78 hotels in Gatlinburg
         
        Jack Huff's
        543 reviews
        #2 of 78 hotels in Gatlinburg
         
        About
        Amenities
        • Top amenities
        • Pool
        • Restaurant
        • Free Parking
        • Bar/Lounge
        • Free Internet
        • Hotel Amenities
        • Free Parking
        • Business Centre with Internet Access
        • Meeting Rooms
        • Banquet Room
        • Multilingual Staff
        • Self-Serve Laundry
        • Conference Facilities
        • Room amenities
        • Microwave
        • Things to do
        • Pool
        • Restaurant
        • Bar/Lounge
        Details
        • Price range
        • US$87 - US$198 (Based on Average Rates for a Standard Room)
        • Hotel class
        • Hotel Style
        • #5 Top resorts Hotel in Gatlinburg
        • Room types
        • Non-Smoking Rooms ,
        • Suites
        • Number of rooms
        • 205
        • Reservation Options
        • TripAdvisor is proud to partner with Booking.com, Priceline, Expedia, Hotels.com, TripOnline SA, Cancelon, HotelsforEveryone, Hotwire, Travelocity, HotelQuickly, getaroom.com and Agoda so you can book your River Terrace Resort & Convention Center reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
        • Location
        • United States >
        • Tennessee >
        • Sevier County >
        • Gatlinburg
        • Also Known As
        • River Terrace Hotel Gatlinburg ,
        • River Terrace Resort And Convention Center ,
        • River Terrace Gatlinburg
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        Traveller (356)
        Room & Suite (130)
        Pool & Beach (5)
        Dining (1)
        Hotel & Grounds (199)
        Bathroom (31)
        Business Centre & Event Rooms (3)
        Nearby
        Gatlinburg Inn
        932 reviews
        .31 km away
         
        Greystone Lodge On the River
        1,086 reviews
        .35 km away
         
        Jack Huff's
        543 reviews
        .36 km away
         
        Hilton Garden Inn Gatlinburg Downtown
        1,865 reviews
        .67 km away
         
        Nearby Restaurants
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        Kilwin's
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        Pancake Pantry
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        .16 km away
        New Orleans Sandwich Company
        373 reviews
        .11 km away
        Nearby Attractions
        Tennessee Homemade Wines
        1,190 reviews
        .17 km away
        Ole Smoky Distillery - Barrelhouse
        312 reviews
        .14 km away
        Ripley's Marvelous Mirror Maze
        505 reviews
        .14 km away
        Guinness World Records Adventure
        64 reviews
        .12 km away
        Ask a question
        Questions & Answers
        SettleC
        15 July 2017|
        AnswerShow all 3 answers
        Response from rci72249 | Reviewed this property |
        Yes
        1
        Vote
        deborah l
        24 June 2017|
        AnswerShow all 6 answers
        Response from Marsha W | Reviewed this property |
        We stayed at the hotel in mid-May and I reviewed it and also answered a specific question. The hotel was worn as I noted but the room was clean, the location great, the price low, and the staff courteous and professional.
        1
        Vote
        mekabody
        14 June 2017|
        AnswerShow all 7 answers
        Response from rci72249 | Reviewed this property |
        you do not want to stay there, everybody can not be wrong
        0
        Votes
        Room Tips
        "Book a different hotel!"
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        "Stay way from this "resort'"
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        "get a balcony room with a fireplace!"
        Read review
        "ask for room with view"
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