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27/8/2017 28/8/2017
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    River Terrace Resort & Convention Center

    240 River Rd, Gatlinburg, TN 37738-3208
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    Best prices for your stay
    27/8/2017 28/8/2017
    US$141
    US$100
    SAVE US$41
    US$141
    US$100
    SAVE US$41
    US$141
    US$100
    SAVE US$41
    Traveller (356)
    Room & Suite (130)
    Pool & Beach (5)
    Overview
    • Excellent18%
    • Very good27%
    • Average22%
    • Poor16%
    • Terrible17%
    Travellers talk about
    Free Internet
    Free Parking
    Pool
    Non-Smoking Hotel
    Restaurant
    Suites
    Bar/Lounge
    Multilingual Staff
    Wheelchair Access
    Business Centre
    Self-Serve Laundry
    Private Balcony
    2.5 Star Hotel
    All hotel details
    Offers from River Terrace Resort & Convention Center
    Deals (9)
    27 Aug28 Aug
    |
    1 room, 2 adults, 0 children
    • Standard Room, 1 King Bed (Free parking, Free WiFi)
      US$141US$100
      View Deal
    • Standard Room, 1 King Bed
      US$141US$100
      View Deal
    • Standard Room, 1 King Bed
      US$141US$100
      View Deal
    View all 9 deals from US$100
    Hilton Garden Inn Gatlinburg Downtown
    1,861 reviews
    #4 of 78 hotels in Gatlinburg
     
    Greystone Lodge On the River
    1,082 reviews
    #6 of 78 hotels in Gatlinburg
     
    Jack Huff's
    543 reviews
    #3 of 78 hotels in Gatlinburg
     
    Gatlinburg Inn
    930 reviews
    #5 of 78 hotels in Gatlinburg
     
    Write a Review
    Reviews (872)
    Traveller rating
    Traveller type
    Time of year
    Language
    There are newer reviews for River Terrace Resort & Convention Center
    See the most recent reviews

    11 - 15 of 863 reviews

    Reviewed 3 weeks ago

    The staff was very nice and the location was great so convenient to downtown. But the rooms are very outdated the mattress were horrible sunk in the middle . When making reservations we told them we had to have handicap when we got there the...More

    1  Thank _jonibe2
    Response from WestgateGuestRels, Guest Relations Manager at River Terrace Resort & Convention CenterResponded 1 week ago

    Thank you for your feedback. We are happy to hear you enjoyed the service provided by our staff along with our ideal location. Ont the other hand, We regret to hear about the issues you may have experienced within your unit and we appreciate you...More

    Reviewed 3 weeks ago via mobile

    Our second time staying there and as usual excellent service... The staff as usual was very nice, friendly and professional... Rooms very clean... House keeping department very accommodating... Will be back again!!!! Wished all motels/hotels had the training they do to make your stay very...More

    2  Thank Missy S
    Response from WestgateGuestRels, Guest Relations Manager at River Terrace Resort & Convention CenterResponded 1 week ago

    We are extremely grateful for your review of Westgate River Terrace. It makes us tremendously happy to learn that you had a relaxing stay along with being accommodated by our friendly and professional staff. We are so glad to see that our efforts in making...More

    Reviewed 3 weeks ago via mobile

    This is our go to when we come up for hiking trips! We love the location, it's super convenient and we don't have to drive anywhere when we want to go somewhere on the strip. So yay no parking worries!

    2  Thank Keely H
    Response from WestgateGuestRels, Public Relations Manager at River Terrace Resort & Convention CenterResponded 1 week ago

    Thanks for the love, Keely! We're so happy you enjoyed your stay with us. We hope to see you again soon.

    Reviewed 3 weeks ago

    It first started when I did my reservation on their website. The other hotel was fully booked and they didn't really make it clear and they redirected me to this hotel. I booked the non refundable room thinking it was the other one I was...More

    Thank princenas2607
    Reviewed 3 weeks ago via mobile

    You could not ask for a better location if you don't want to do a lot of driving. It's a older establishment so it's dated but clean and well kept . We stayed in the Mountain View section , our room was large and the...More

    2  Thank wiliemom
    Response from WestgateGuestRels, Guest Relations Manager at River Terrace Resort & Convention CenterResponded 1 week ago

    Thank you very much for your recent stay with us, and for taking the time to review our resort. We appreciate all feedback received from our guests as it allows us to see if there is need for improvement in any area of our service,...More

    Hilton Garden Inn Gatlinburg Downtown
    1,861 reviews
    #4 of 78 hotels in Gatlinburg
     
    Greystone Lodge On the River
    1,082 reviews
    #6 of 78 hotels in Gatlinburg
     
    Jack Huff's
    543 reviews
    #3 of 78 hotels in Gatlinburg
     
    Gatlinburg Inn
    930 reviews
    #5 of 78 hotels in Gatlinburg
     
    About
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Free Parking
    • Bar/Lounge
    • Free Internet
    • Hotel Amenities
    • Free Parking
    • Business Centre with Internet Access
    • Meeting Rooms
    • Banquet Room
    • Multilingual Staff
    • Self-Serve Laundry
    • Conference Facilities
    • Room amenities
    • Microwave
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    Details
    • Price range
    • US$87 - US$196 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #6 Top resorts Hotel in Gatlinburg
    • Room types
    • Non-Smoking Rooms ,
    • Suites
    • Number of rooms
    • 205
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Cancelon, Hotels.com, Priceline, Expedia, HotelsforEveryone, TripOnline SA, Hotwire, Travelocity, getaroom.com, HotelQuickly and Agoda so you can book your River Terrace Resort & Convention Center reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Tennessee >
    • Sevier County >
    • Gatlinburg
    • Also Known As
    • River Terrace Hotel Gatlinburg ,
    • River Terrace Resort And Convention Center ,
    • River Terrace Gatlinburg
    Add Photo Photos
    Traveller (356)
    Room & Suite (130)
    Pool & Beach (5)
    Dining (1)
    Hotel & Grounds (199)
    Bathroom (31)
    Business Centre & Event Rooms (3)
    Nearby
    Gatlinburg Inn
    930 reviews
    .31 km away
     
    Greystone Lodge On the River
    1,082 reviews
    .35 km away
     
    Jack Huff's
    543 reviews
    .36 km away
     
    Hilton Garden Inn Gatlinburg Downtown
    1,861 reviews
    .67 km away
     
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    Nearby Attractions
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    Ole Smoky Distillery - Barrelhouse
    307 reviews
    .14 km away
    Mountain Mall
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    .18 km away
    Ripley's Marvelous Mirror Maze
    504 reviews
    .14 km away
    Ask a question
    Questions & Answers
    SettleC
    15 July 2017|
    AnswerShow all 3 answers
    Response from rci72249 | Reviewed this property |
    Yes
    1
    Vote
    deborah l
    24 June 2017|
    AnswerShow all 6 answers
    Response from Marsha W | Reviewed this property |
    We stayed at the hotel in mid-May and I reviewed it and also answered a specific question. The hotel was worn as I noted but the room was clean, the location great, the price low, and the staff courteous and professional.
    1
    Vote
    mekabody
    14 June 2017|
    AnswerShow all 7 answers
    Response from rci72249 | Reviewed this property |
    you do not want to stay there, everybody can not be wrong
    0
    Votes
    Room Tips
    "Book a different hotel!"
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    "Stay way from this "resort'"
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    "get a balcony room with a fireplace!"
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    "ask for room with view"
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