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Park Vista - DoubleTree by Hilton Hotel - Gatlinburg

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Park Vista - DoubleTree by Hilton Hotel - Gatlinburg
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3,057 Reviews from our TripAdvisor Community

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There are newer reviews for Park Vista - DoubleTree by Hilton Hotel - Gatlinburg
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Showing 3,044: English reviews
Middle Ga
Reviewed 9 July 2015 via mobile

My husband and I enjoyed our second stay @ this hotel. Our room was clean, even though housekeeping comes very late in the day. We ordered a meal while there and it was very good. Sure like that the trolly service picks you up at the door, even tho yjey were very busy. to be expected, it was 4th of...

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Helpful?
Thank WillisMiddleGa
GMParkvista, General Manager at Park Vista - DoubleTree by Hilton Hotel - Gatlinburg, responded to this review

Dear Guest; Glad you enjoyed your stay and your 4th of July holiday with us. The fireworks are spectacular in Gatlinburg. Travel Safely and hope you will return soon. Jackelyn Schafer General Manager

Reviewed 8 July 2015

The floor in front of the sliding glass door in our room was soaking wet when we checked in. Our room was not cleaned daily. They did not vacuum the floors or wipe the furniture our entire stay. They did not replace or even remove the used coffee in the room. The check-in wait time was about 10 minutes even...

Review collected in partnership with DoubleTree by Hilton
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5Thank Margie D
GMParkvista, General Manager at Park Vista - DoubleTree by Hilton Hotel - Gatlinburg, responded to this review

Dear Guest; Thank you for staying with us, please accept my apology for your room service being unsatisfactory. I will certainly share your comments with our housekeeping staff. Travel Safely Jackelyn Schafer General Manager

Williamsburg, Virginia
Reviewed 7 July 2015

The Park Vista is a very nice, somewhat outdated hotel located high on a hill overlooking Gatlinburg. The rooms are fairly nice with balconies. However, the balconies are very small and have no chairs. Breakfast here is not free but it is very good. This hotel is not for everybody. If you are looking for a place to stay where...

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1Thank Beck105
GMParkvista, General Manager at Park Vista - DoubleTree by Hilton Hotel - Gatlinburg, responded to this review

Dear Guest; Thank you for staying with us and sharing your experience. We do sit on top of the mountain which assures great views of the city and the National Park. The Gatlinburg trolley runs a continuous route around town and stops at our front door to assist our guests travels to the attractions and many shops in Gatlinburg. Travel...

loveland, United States
Reviewed 7 July 2015

Love the pool and the hottub, love the grounds and location to town. Not the friendliest bunch. The bathroom was not so clean. The breakfast buffet was awesome, yet very expensive! Need a continental for the price, and free coffee! The front desk is not very helpful in regards to navigating around town, they do not seem staffed well enough...

Review collected in partnership with DoubleTree by Hilton
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3Thank Lisa B
GMParkvista, General Manager at Park Vista - DoubleTree by Hilton Hotel - Gatlinburg, responded to this review

Dear Guest; Thank you for staying with us. I apologize that you did not find our team members helpful with your visit. We like to help everyone with their stay and make suggestions to assure a pleasant experience while visiting. Travel Safely Jackelyn Schafer General Manager

Reviewed 7 July 2015 via mobile

It was my first time there and I loved it already trying to plan my next get away trying to talk my wife into be there around the middle of August hopefully see you then the view was breath taking and the staff was super nice especially George that man runs his legs off

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Thank Michael C
GMParkvista, General Manager at Park Vista - DoubleTree by Hilton Hotel - Gatlinburg, responded to this review

Dear Guest; Thank you so much for staying with us for the first time, I hope you will become one of our many special guests who return often to visit with us. George does enjoy taking care of our guests and making sure they enjoy their stay. Travel safely and see you in August. I hear the weekend of the...

Bedford, Virginia
Reviewed 6 July 2015

We stayed over the July 4th weekend and the place was crowded, but with 5 elevators, all working, we hardly noticed the crowd. Breakfast buffet was very nice on the day we ate at the hotel. We were traveling with teenagers and the pool was full of small children, which was a negative for them, even very late at night....

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1Thank Robin Y
GMParkvista, General Manager at Park Vista - DoubleTree by Hilton Hotel - Gatlinburg, responded to this review

Dear Guest; Thank you for staying with us and so glad you had an opportunity to see the 4th of July fireworks. They are pretty spectacular for our point of view. Travel safely Jackelyn Schafer General Manager

mandeville, United States
Reviewed 6 July 2015

we did not get the room we were promised.. and the hotel could never seem to get it together to fix it for us. it was clean ( we have bad allergies and they were not a problem here..) and in a good location ( you do have to drive into town) but the front desk staff was not trained...

Review collected in partnership with DoubleTree by Hilton
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6Thank Corinsa M
GMParkvista, General Manager at Park Vista - DoubleTree by Hilton Hotel - Gatlinburg, responded to this review

Dear Guest; Thank you for staying with us and I do apologize there was a mix up in your room type. Hope you will stay with us in the future and give us another chance to make it right. Travel Safely Jackelyn Schafer General Manager

Reviewed 6 July 2015 via mobile

We really enjoyed our stay here, and we're thankful for the indoor pool and fun area. It rained for several days of our visit, and my family was very happy to still be able to play. The staff was also very nice.

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Thank CDougherty12
GMParkvista, General Manager at Park Vista - DoubleTree by Hilton Hotel - Gatlinburg, responded to this review

Dear Guest; Thank you for staying with us. Sometimes a rainy day and the indoor pool helps to catch up on your vacation down time, just enough so you are ready for the next day's sunshine and all of the exciting attractions in the city. Travel Safely Jackelyn Schafer General Manager

Rincon, Puerto Rico
Reviewed 5 July 2015

Wonderful staff. Everyone from the front desk, restaurant, maintenance, house cleaning, etc. was very friendly and helpful. Hotel lobby was inviting and room was clean. Our 4th floor room had beautiful view of Downtown Gatlinburg. Pool was terrific, our kids loved the water slide! Only detractors were no free breakfast buffet, no free Wi-Fi, hotel is too far up the...

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1Thank Scott L
GMParkvista, General Manager at Park Vista - DoubleTree by Hilton Hotel - Gatlinburg, responded to this review

Dear Guest; Thank you for staying with us. May I suggest the bed and breakfast package for your family next time, it makes your stay a little easier. The Gatlinburg trolley is so convenient stopping at the front door. They do tend to get a little slower when there is a lot of traffic and visitors in town. We also...

Reviewed 5 July 2015

We had a great time at the hotel. Our 2 year old loved the baby pool, as well as the pool that gradually got deeper (3ft). It was an awesome stay all around!! Easy check in and check out. Will be back.

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Thank Megancross
GMParkvista, General Manager at Park Vista - DoubleTree by Hilton Hotel - Gatlinburg, responded to this review

Dear Guest; Thank you for staying with us and sharing your visit. Our child's pool is really fun for our little ones. Soon your 2 year old will be big enough to enjoy the children's cave slide! Travel safely, Jackelyn Schafer General Manager

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Free Internet
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Park Vista a DoubleTree by Hilton Gatlinburg hotel is known for its spectacular views and exquisite service. Overlooking the beautiful Smoky Mountains National Park and the quaint city of Gatlinburg, each guestroom has its own private balcony with amazing views. Conveniently located on the City’s Trolley Route, The Park Vista is only minutes from the many restaurants, shops and attractions that downtown Gatlinburg has to offer. And if your adventures include a visit to Dollywood Theme Park or a day of Outlet Shopping we are only minutes away! All guestrooms include a 42” flat screen television, refrigerator and wireless high-speed internet access. Other hotel amenities include:• In-room Dining• Business Center • Complimentary Wireless HISA in public areas• Spectacular Indoor Pool / Water Park• Outdoor Playground & Arcade• State-of-the-art Fitness CenterEnjoy your favorite beverages and appetizers, expertly created and served in our own Firefly’s Patio Lounge. Or relax and enjoy an enticing menu of freshly prepared Southern-inspired selections at The Vista Grill, serving breakfast, lunch and dinner daily. With just over 25,000 square feet of flexible meeting and banquet space as well as an executive boardroom, our professional catering and convention services team will insure a flawless and memorable experience for your next sales meeting, seminar, luncheon or social event. Whether your next visit to Gatlinburg involves a meeting, leisure or both, our friendly staff will always welcome you to The Park Vista a DoubleTree by Hilton with our signature, warm DoubleTree chocolate chip cookie and true southern hospitality. ... more   less 

Additional Information about Park Vista - DoubleTree by Hilton Hotel - Gatlinburg

Address: 705 Cherokee Orchard Rd, Gatlinburg, TN 37738-3613
Region: United States > Tennessee > Sevier County > Gatlinburg
Price Range: €101 - €236 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Park Vista - DoubleTree by Hilton Hotel - Gatlinburg 3*
Number of rooms: 312
Reservation Options:
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Also Known As:
Park Vista Resort
Park Vista Motel Gatlinburg Tn
Park Vista Gatlinburg
Park Vista Hotel Tenn
Hotel Style:
#1 Top resorts Hotel in Gatlinburg
#2 Business Hotel in Gatlinburg
#14 Romantic Hotel in Gatlinburg
#20 Family Hotel in Gatlinburg
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Questions? Get answers from Park Vista - DoubleTree by Hilton Hotel - Gatlinburg staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher up you stay the better the view.”
 of 5 bubbles DRussell40, 22 Mar 2017 | Read review
“405 was lovely!”
 of 5 bubbles lisas624, 21 Mar 2017 | Read review
“service elevators can save you considerable time”
 of 5 bubbles mschellhouse, 16 Mar 2017 | Read review
“Specify city or mountain view, depending on your preference. Higher floors are probably quieter.”
  • View from the 13th floor
 of 5 bubbles Susan_7654, 14 Mar 2017 | Read review
“3rd floor or above; ask for mountain & city view.”
 of 5 bubbles 556carolh, 10 Mar 2017 | Read review
5 of 5