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Park Vista - DoubleTree by Hilton Hotel - Gatlinburg

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Park Vista - DoubleTree by Hilton Hotel - Gatlinburg
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3,016 Reviews from our TripAdvisor Community

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There are newer reviews for Park Vista - DoubleTree by Hilton Hotel - Gatlinburg
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Showing 3,003: English reviews
Knoxville, Tennessee
Reviewed 1 week ago

The hotel is beautiful and has a great pool for children. The rooms are newly renovated and there is a great view of Gatlinburg and the Smoky Mountains. However, don't expect anything extra from the staff. We checked in a 11pm and requested 2 extra hours (late check-out) and staff was very rude and told us unless we were gone...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank katieb20933
Tiffany D, Manager at Park Vista - DoubleTree by Hilton Hotel - Gatlinburg, responded to this review

Thank you for taking the time to send us a review. We’re very sorry your experience at our property wasn’t up to our usual high standards and we’ve addressed the problems you mentioned with our team. Thank you for alerting us to this issue, and we hope you’ll give us another chance to show you the quality hospitality you expect...

Hazlehurst, Georgia
Reviewed 1 week ago via mobile

All around great Hotel we was on the 14th floor with a great mountain view and the breakfast buffet was really good and everyone from the breakfast area to the bar and front desk was so nice and very helpful we look forward to coming back real soon

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Helpful?
Thank Lairsey1985
Tiffany D, Manager at Park Vista - DoubleTree by Hilton Hotel - Gatlinburg, responded to this review

Thank you for staying with us during your visit to Gatlinburg and for taking the time to post a review on TripAdvisor. We are delighted you had such a great experience and look forward to hosting your next visit to the Smokies!

Colonial Heights, Tennessee
Reviewed 1 week ago

This is a fun place to stay in Gatlinburg, one of the nicest of the old school hotels in the area. Built around the circumference of a tall cylinder, it has a nice bar, fire pit, beautiful views, and a decent restaurant. Shuttles can take you to and from downtown. My only complaints: 1) sometimes the wind whips around the...

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Helpful?
Thank LobstaJohnson
Tiffany D, Manager at Park Vista - DoubleTree by Hilton Hotel - Gatlinburg, responded to this review

Thank you so much for your review and taking the time to share your experience about your recent stay at our hotel. We appreciate your feedback regarding the wireless internet service. We’re sorry that it didn’t work well during your stay. We are constantly monitoring the performance of our hotel. Comments and suggestions from our guests enable us to continually...

Green Bay, Wisconsin
Reviewed 2 weeks ago

Great room with a great view! The kids loved the elevators going up to our room. Staff was very friendly and helpful with activity suggestions for the area. Very clean rooms and lobby. Cant wait to get back there again!

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Helpful?
Thank rnda13
Tiffany D, Manager at Park Vista - DoubleTree by Hilton Hotel - Gatlinburg, responded to this review

Thank you for staying with us during your visit to Gatlinburg and for taking the time to post a review on TripAdvisor. We are delighted you had such a great experience and look forward to hosting your next visit to the Smokies!

Chattanooga, Tennessee
Reviewed 2 weeks ago

bathroom facilities not up to par in our room. only stayed one night so we did not bother complaining. I really doubt they did not know that the plumbing was not up to par. I did not feel it was up to the Double Tree standard.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank cabinlove2014
Martha W, Executive Administrative Assistant to General Manager at Park Vista - DoubleTree by Hilton Hotel - Gatlinburg, responded to this review

First of all, thank you for your candid feedback of your stay with us. I apologize that we did not meet expectations. I was disappointed to read from your review that you had some issues at our hotel with the plumbing in your guest room. I can assure you that our main priority is for our guest to have an...

Reviewed 2 weeks ago via mobile

My daughter was part of the All-State band event here from the 2cd through the 4th. The hotel while beautiful, was extremely crowded. I wasn't informed ahead of time that you weren't allowed to park at the hotel. So I spent all day Saturday with our younger daughter enjoying Gatlinburg until it was time to make our way to the...

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Helpful?
Thank April C
Tiffany D, Manager at Park Vista - DoubleTree by Hilton Hotel - Gatlinburg, responded to this review

Thank you for taking the time to share your experience and for providing us with feedback about your visit to the hotel for your daughter's concert. We are constantly monitoring the performance of our hotel. Comments and suggestions from our guests enable us to continually improve and are vitally important in helping us achieve our Mission to be first class...

Knoxville, United States
Reviewed 2 weeks ago

Even though we only live 40 minutes away, we always chose this hotel because we feel we are 1000 miles away from home. We LOVE the hot tub and spend hours in it and the pool whenever we visit. Great place to get away for the weekend.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Elizabeth G
Martha W, Executive Administrative Assistant to General Manager at Park Vista - DoubleTree by Hilton Hotel - Gatlinburg, responded to this review

Thank you for staying with us and sharing your experience with others. We are honored to be your weekend getaway choice! Travel safely and we hope to see you again soon.

Reviewed 2 weeks ago via mobile

My sister has had a time share just down the street but had such a good deal we stepped outside the box. Just an amazing place. You cant get a better view of town than here. The room was ready just at the check in time. It was very nice. There were concerts there and was crazy crowded. The service...

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1Thank elisa h
Martha W, Executive Administrative Assistant at Park Vista - DoubleTree by Hilton Hotel - Gatlinburg, responded to this review

Thank you for staying with us and sharing your experience with others. We are so glad you decided to try us out! Travel safely and we hope to see you again soon.

Reviewed 3 weeks ago via mobile

We enjoyed are stay here it's a beautiful hotel with great views of the mountains and Gatlinburg. They have a nice pool area with 2 waterslides, kiddy pool and hot tub. The lobby is nice we enjoyed eating at the Firefly lounge and listened to the piano. The pianist is excellent and the acoustics are great. I would definitely stay...

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Helpful?
Thank Oliver D
Tiffany D, Manager at Park Vista - DoubleTree by Hilton Hotel - Gatlinburg, responded to this review

Thank you for reaching out to share feedback on your recent stay with us via TripAdvisor. Please know that your satisfaction is of the utmost importance to us, and we will incorporate your comments into our ongoing service training and efforts to improve our guests' experience. I apologize for the handrail issue you encountered and billing issue, and for the...

Tampa, Florida
Reviewed 3 weeks ago

Our biggest problem was deciding which beautiful view to request. We chose to over look the mountains and it was amazing! There is still some work to be done after the recent wildfires but it didn't affect our stay. This is a great place to stay in Gatlinburg.

Review collected in partnership with DoubleTree by Hilton
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Thank benjamintL3998BA
Martha W, Executive Administrative Assistant to General Manager at Park Vista - DoubleTree by Hilton Hotel - Gatlinburg, responded to this review

Thank you for staying with us and sharing your experience with others. We are so glad that you came to see that our mountains are still beautiful, that our hotel is freshly scrubbed and sparkling after the fires, and that Gatlinburg is open for business and still lots of fun! Travel safely and we hope to see you again soon.

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Park Vista a DoubleTree by Hilton Gatlinburg hotel is known for its spectacular views and exquisite service. Overlooking the beautiful Smoky Mountains National Park and the quaint city of Gatlinburg, each guestroom has its own private balcony with amazing views. Conveniently located on the City’s Trolley Route, The Park Vista is only minutes from the many restaurants, shops and attractions that downtown Gatlinburg has to offer. And if your adventures include a visit to Dollywood Theme Park or a day of Outlet Shopping we are only minutes away! All guestrooms include a 42” flat screen television, refrigerator and wireless high-speed internet access. Other hotel amenities include:• In-room Dining• Business Center • Complimentary Wireless HISA in public areas• Spectacular Indoor Pool / Water Park• Outdoor Playground & Arcade• State-of-the-art Fitness CenterEnjoy your favorite beverages and appetizers, expertly created and served in our own Firefly’s Patio Lounge. Or relax and enjoy an enticing menu of freshly prepared Southern-inspired selections at The Vista Grill, serving breakfast, lunch and dinner daily. With just over 25,000 square feet of flexible meeting and banquet space as well as an executive boardroom, our professional catering and convention services team will insure a flawless and memorable experience for your next sales meeting, seminar, luncheon or social event. Whether your next visit to Gatlinburg involves a meeting, leisure or both, our friendly staff will always welcome you to The Park Vista a DoubleTree by Hilton with our signature, warm DoubleTree chocolate chip cookie and true southern hospitality. ... more   less 

Additional Information about Park Vista - DoubleTree by Hilton Hotel - Gatlinburg

Address: 705 Cherokee Orchard Rd, Gatlinburg, TN 37738-3613
Region: United States > Tennessee > Sevier County > Gatlinburg
Price Range: €91 - €235 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Park Vista - DoubleTree by Hilton Hotel - Gatlinburg 3*
Number of rooms: 312
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Expedia, Booking.com, Hotels.com and Orbitz so you can book your Park Vista - DoubleTree by Hilton Hotel - Gatlinburg reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Park Vista Resort
Park Vista Motel Gatlinburg Tn
Park Vista Gatlinburg
Park Vista Hotel Tenn
Hotel Style:
#1 Top resorts Hotel in Gatlinburg
#2 Business Hotel in Gatlinburg
#14 Romantic Hotel in Gatlinburg
#20 Family Hotel in Gatlinburg
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Questions & Answers

Here's what travellers have asked, with answers from Park Vista - DoubleTree by Hilton Hotel - Gatlinburg staff and other travellers.
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Questions? Get answers from Park Vista - DoubleTree by Hilton Hotel - Gatlinburg staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We had a view facing the mountains, not downtown Gatlinburg and LOVED it!”
 of 5 bubbles GeorgeH552, 15 Feb 2017 | Read review
“see above, ask for a room away from the prevailing winds”
 of 5 bubbles LobstaJohnson, 12 Feb 2017 | Read review
“Ask for a room with views of the mountains or city. Hotel is a round so some will have better views than others.”
 of 5 bubbles KevHack, 31 Jan 2017 | Read review
“Go up as high as you can”
 of 5 bubbles 309scotth, 26 Nov 2016 | Read review
“Since the hotel is round all the rooms seem to have a great view of either the mountains or downtown Gatlinburg.”
  • Smokey Mountains looking toward North Carolina
 of 5 bubbles Cruisinpups, 16 Nov 2016 | Read review
5 of 5