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Park Vista - DoubleTree by Hilton Hotel - Gatlinburg - TEMPORARILY CLOSED

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2,932 Reviews from our TripAdvisor Community

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There are newer reviews for Park Vista - DoubleTree by Hilton Hotel - Gatlinburg - TEMPORARILY CLOSED
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Showing 2,920: English reviews
Hopkinsville, Kentucky, United States
Reviewed 3 February 2015

We extended our vacation by 1 day and decided to change from the hotel we were at to stay at the Park Vista. We asked for, and were given, a room on the top floor. The views were magnificent. The curtains pull all the way back for it, too. The balcony was private, the room was clean and had beautiful...

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Helpful?
1Thank Jennifer B
Sharon R, Director of Sales at Park Vista - DoubleTree by Hilton Hotel - Gatlinburg - TEMPORARILY CLOSED, responded to this review

Thank you for your review. We appreciate the opportunity to welcome you to our hotel and appreciate your business. I was very happy to read from your review that you enjoyed the views from your room. I do understand that you were inconvenienced by not having complimentary Wi-Fi available in your room. Our main priority is for our guests to...

Inman, South Carolina
Reviewed 3 February 2015

Loved our stay for the night. Was a short family trip,son jerry and myself. Got there on Friday and stayed until sat. The hotel was really pretty,room was clean and had a beautiful view from 15 th floor. Would recommend you stay here. Only down side you can't walk to downtown,but they do have trolley or just drive the short...

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Helpful?
Thank lisa412003
Sharon R, Director of Sales at Park Vista - DoubleTree by Hilton Hotel - Gatlinburg - TEMPORARILY CLOSED, responded to this review

Thank you for staying with us during your visit to Gatlinburg and for taking the time to post a review on TripAdvisor. We are delighted you had such a great experience and look forward to hosting your next visit to the Smokies! S. Rinehart

Asheville, NC
Reviewed 3 February 2015

Hotel is very clean and the staff is very friendly. Highlight of the stay was the indoor tiered pools with waterslides. It was a perfect place for our 7 year old to escape the winter chill. We suggest popping for the Bed & Breakfast package to take advantage of the discounted breakfast service. This place is definitely #1 on our...

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Helpful?
Thank BlueRidgeCouple
Sharon R, Director of Sales at Park Vista - DoubleTree by Hilton Hotel - Gatlinburg - TEMPORARILY CLOSED, responded to this review

Thank you so much for your wonderful review. We're so glad you had a great time. I have passed along your compliments to our team. On your next visit, if their schedule is convenient for you, you may consider utilizing the city's trolley system which literally stops and picks up/drops off at our front door about every 20 minutes. Again,...

Maryville, United States
Reviewed 3 February 2015

My family loves everything about this hotel...except the restaurant. The prices are high and the service is horrendous. That said, if you like to leave the hotel for each meal, there is plenty of dining in Gatlinburg. If, like my family, you are going there to relax by the pool and not do the tourist thing, take your own food...

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Helpful?
1Thank Penni D
Sharon R, Director of Sales at Park Vista - DoubleTree by Hilton Hotel - Gatlinburg - TEMPORARILY CLOSED, responded to this review

Thank you for taking a moment to provide us feedback regarding your recent stay with us. Please accept our sincere apologies for the disappointing service and quality of food in our restaurant during your recent stay. We will definitely use your feedback to find different options to improve our quality of meals and service. I can assure you that your...

tn
Reviewed 1 February 2015

Well we had our annual meeting again at DT and I can say that the rooms were better and the staff!!. The elevators were slow and crowded but that was to be expected . Busy week-end. I still wish for $100 a night that breadfast was included BUT.

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Thank LADY3824
Greeneville, Tennessee
Reviewed 31 January 2015

Every year we take a trip to Gatlinburg and the Park Vista. It was excellent as always. Friendly staff, clean room, clean pool area. Everything as it should be!! Be sure if you are a TN resident to ask for the TN resident discount! We will be back!!

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Helpful?
Thank Isaacsmommy06
GMParkvista, General Manager at Park Vista - DoubleTree by Hilton Hotel - Gatlinburg - TEMPORARILY CLOSED, responded to this review

Dear Guest; Thank you for staying with us and I am glad you enjoyed your stay. Our TN package certainly is a popular one and glad we were able to offer to you. Travel Safely Jackelyn Schafer General Manager

Atlanta, GA
Reviewed 31 January 2015 via mobile

Older property, well maintained, small rooms. Centrally located. Free parking, free wifi if ATT customer. Breakfast buffet a little pricey @ $15. Better quality food should be the standard at that price. Parking can be very tight, late arrivals beware. Gatlinburg is expensive, they have a captive audience and take full advantage. If you are approaching Gatlinburg from the south,...

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Thank DruidHillsGuy
GMParkvista, General Manager at Park Vista - DoubleTree by Hilton Hotel - Gatlinburg - TEMPORARILY CLOSED, responded to this review

Dear Guest; Thank you for staying with us, glad you enjoyed your stay. Hope you will return again soon. Travel Safely Jackelyn Schafer General Manager

Birmingham, Alabama
Reviewed 30 January 2015

First, the good stuff. We got 2 rooms as we have a large family. The view is decent. The lobby is really neat. The pool area is fun, yet freezing in the winter. It was still fun for the kids. The rooms were pretty clean. There were a few previous crumbs on the floor near the upper edge of my...

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2Thank brandy b
GMParkvista, General Manager at Park Vista - DoubleTree by Hilton Hotel - Gatlinburg - TEMPORARILY CLOSED, responded to this review

Dear Guest; Thank you for staying with us and I am sorry your child lost her Nike's. Our staff does try very hard to recover and return a very large number of various items that are left behind by our guests. Not returning such items would not be acceptable under any circumstances. We do often find guests have found their...

Chattanooga, Tennessee
Reviewed 29 January 2015

We have stayed at this hotel multiple times and keep coming back. This time we decided to splurge on the Whirlpool room and were not disappointed. This hotel only has one whirlpool room, so if you are interested book it fast! The room is on the 14th floor and has a city/mountain view combination. The whirlpool is very large and...

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Helpful?
Thank Fiberopticmoses
GMParkvista, General Manager at Park Vista - DoubleTree by Hilton Hotel - Gatlinburg - TEMPORARILY CLOSED, responded to this review

Dear Guest; Thank you for staying with us an I am glad you enjoyed both the room and food \ beverage service. Hope you will return again soon, travel safely, Jackelyn Schafer General Manager

New York, New York, United States
Reviewed 29 January 2015

Im really happy with my stay. Loved the drive up to the hotel. You feel like you are in Europe going up the mountain to a Swiss chalet. The hotel looked nice, very in-keeping with the area. The check inwas nice. super friendly staff. It felt like I came back home, and this was my first time. i booked a...

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Helpful?
Thank Rene K
GMParkvista, General Manager at Park Vista - DoubleTree by Hilton Hotel - Gatlinburg - TEMPORARILY CLOSED, responded to this review

Dear Guest; Thank you for staying with us and for sharing your experience. The views certainly are spectacular even from the parking area. Glad that you enjoyed your stay and do hope to see you again soon. Travel Safely, Jackelyn Schafer General Manager

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Concierge
Official Description (provided by the hotel)
The Park Vista a DoubleTree by Hilton Gatlinburg hotel is known for its spectacular views and exquisite service. Overlooking the beautiful Smoky Mountains National Park and the quaint city of Gatlinburg, each guestroom has its own private balcony with amazing views. Conveniently located on the City’s Trolley Route, The Park Vista is only minutes from the many restaurants, shops and attractions that downtown Gatlinburg has to offer. And if your adventures include a visit to Dollywood Theme Park or a day of Outlet Shopping we are only minutes away! All guestrooms include a 42” flat screen television, refrigerator and wireless high-speed internet access. Other hotel amenities include:• In-room Dining• Business Center • Complimentary Wireless HISA in public areas• Spectacular Indoor Pool / Water Park• Outdoor Playground & Arcade• State-of-the-art Fitness CenterEnjoy your favorite beverages and appetizers, expertly created and served in our own Firefly’s Patio Lounge. Or relax and enjoy an enticing menu of freshly prepared Southern-inspired selections at The Vista Grill, serving breakfast, lunch and dinner daily. With just over 25,000 square feet of flexible meeting and banquet space as well as an executive boardroom, our professional catering and convention services team will insure a flawless and memorable experience for your next sales meeting, seminar, luncheon or social event. Whether your next visit to Gatlinburg involves a meeting, leisure or both, our friendly staff will always welcome you to The Park Vista a DoubleTree by Hilton with our signature, warm DoubleTree chocolate chip cookie and true southern hospitality. ... more   less 

Additional Information about Park Vista - DoubleTree by Hilton Hotel - Gatlinburg - TEMPORARILY CLOSED

Address: 705 Cherokee Orchard Rd, Gatlinburg, TN 37738-3613
Region: United States > Tennessee > Sevier County > Gatlinburg
Price Range: €92 - €259 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Park Vista - DoubleTree by Hilton Hotel - Gatlinburg - TEMPORARILY CLOSED 3*
Number of rooms: 312
Reservation Options:
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Also Known As:
Park Vista Resort
Park Vista Gatlinburg
Park Vista Motel Gatlinburg Tn
Park Vista Hotel Tenn
Hotel Style:
#1 Top resorts Hotel in Gatlinburg
#2 Business Hotel in Gatlinburg
#14 Romantic Hotel in Gatlinburg
#20 Family Hotel in Gatlinburg
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go up as high as you can”
 of 5 bubbles 309scotth, 26 Nov 2016 | Read review
“Since the hotel is round all the rooms seem to have a great view of either the mountains or downtown Gatlinburg.”
  • Smokey Mountains looking toward North Carolina
 of 5 bubbles Cruisinpups, 16 Nov 2016 | Read review
“No chairs on balconies - bring your own. Use both elevator tunnels to your advantage - Click on both to get down quicker.”
 of 5 bubbles TravelinHoss, 11 Nov 2016 | Read review
“You want a room facing Gatlinburg if possible. Very quiet.”
 of 5 bubbles 506keithb, 7 Nov 2016 | Read review
“We requested a tree/mountain view with our first room, but we ended up loving the town view with our second room. The lights really pretty.”
 of 5 bubbles alicebC1818YS, 1 Nov 2016 | Read review
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