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Park Vista - DoubleTree by Hilton Hotel - Gatlinburg

3,470 reviews
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Traveller (1280)
Room & Suite (533)
Pool & Beach (89)
Overview
  • Excellent46%
  • Very good29%
  • Average13%
  • Poor7%
  • Terrible5%
Travellers talk about
“double tree”(83 reviews)
“city view”(105 reviews)
“pool area”(187 reviews)
Free Internet
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3.0 Star Hotel
All hotel details
Offers from Park Vista - DoubleTree by Hilton Hotel - Gatlinburg
Special Offer: Double Points, Every Stay
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (3,470)Write a Review
There are newer reviews for Park Vista - DoubleTree by Hilton Hotel - Gatlinburg
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3,455 results
Traveller rating
1,540
1,007
463
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1,540
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463
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178
Show reviews that mention
All reviewsdouble treecity viewpool areawarm cookieshotel restaurantbreakfast buffetbeautiful hoteltrolley servicefamily suitewater slidefire pitgreat poolkids loved the poolbunk bedslove this hotelhot tubparking lot
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11 - 15 of 3,455 reviews
Reviewed 3 weeks ago

Could have been cleaner and more attinative staff,old blood stains on bed,bunk beds were very flimsy and the bathrooms very small.The best thing about the hotel is the location and view.The open floor plan is the part of the buildingMore

Review collected in partnership with DoubleTree by Hilton
1  Thank rebeccacC1415YD
Response from Nancy J, Front Office Manager at Park Vista - DoubleTree by Hilton Hotel - GatlinburgResponded 2 weeks ago

General Please accept our sincere apologies for the disappointing service and conditions of your recent stay. We know our guests deserve the best and we will use your comments as we continually evolve to best meet and exceed our guests' expectations. We have shared your...More

Reviewed 3 weeks ago

Pros: Great beds, clean, nice staff, free parking, fantastic pool for little ones, the views are good from all sides. Shuttle available and pretty good location to downtown. Cons: Step hill but do able. Can walk down town but the hill will get you on...More

Review collected in partnership with DoubleTree by Hilton
Thank Sarah S
Response from Martha W, other at Park Vista - DoubleTree by Hilton Hotel - GatlinburgResponded 3 weeks ago

Thank you for staying with us during your visit to Gatlinburg and for taking the time to post a review. We are delighted you and your family had such a great experience. I agree that walking our driveway is not for everyone! Glad you took...More

Reviewed 4 weeks ago via mobile

My wife (fiancé at the time) and I had an opportunity to take a "just us" trip a few days before Christmas. We decided we wanted to take full advantage and elope to Gatlinburg With everything coming together last minute we had to work within...More

1  Thank Brandon O
Response from Martha W, other at Park Vista - DoubleTree by Hilton Hotel - GatlinburgResponded 4 weeks ago

I read your review and stopped what I was doing to share it with the team here. Guests like you are what this job is all about! Congratulations on your wedding. We are delighted you had such a great honeymoon experience and look forward to...More

Reviewed 4 weeks ago

My kids loved the pool as well as my husband and I. They have a baby pool up to 5 foot and a hot tub. The view of Gatlinburg from our balcony on the 6th floor (out of 15) was amazing, day and night. The...More

Review collected in partnership with DoubleTree by Hilton
Thank LRheaL
Response from Martha W, other at Park Vista - DoubleTree by Hilton Hotel - GatlinburgResponded 4 weeks ago

Thank you for staying with us during your visit to Gatlinburg and for taking the time to post such a wonderful a review. We are delighted you and your family had such a great experience and look forward to hosting your next visit to the...More

Reviewed 4 weeks ago

Great staff. Nice inside and outside bar area. Clean Hotel. We had a great view of the mountains from our room. The breakfast and waitresses were awesome. They have a very nice inside and out bar area. they had a little propane fire outside that...More

Review collected in partnership with DoubleTree by Hilton
Thank William B
Response from Martha W, other at Park Vista - DoubleTree by Hilton Hotel - GatlinburgResponded 4 weeks ago

Thank you for staying with us during your visit to Gatlinburg and for taking the time to post such a wonderful review. We are delighted you had such a great experience and look forward to hosting your next visit to the Smokies!

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Free Parking
Fitness Centre with Gym / Workout Room
Restaurant
Free Internet
Bar/Lounge
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$103 - US$264 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Top resorts Hotel in Gatlinburg
#2 Business Hotel in Gatlinburg
#14 Romantic Hotel in Gatlinburg
#17 Family Hotel in Gatlinburg
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$103 - US$264 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Top resorts Hotel in Gatlinburg
#2 Business Hotel in Gatlinburg
#14 Romantic Hotel in Gatlinburg
#17 Family Hotel in Gatlinburg
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (1280)
Room & Suite (533)
Pool & Beach (89)
Dining (55)
Amenities (95)
Family and Play Areas (16)
Business Centre & Event Rooms (7)
Questions & Answers
Ask a question
Byrde2010
20 January 2018|
AnswerShow all 4 answers
Response from Russell H | Reviewed this property |
I think so but you need to just call and ask, I thought the restaurant was not bad not bad at all. Breakfast was good.
0
Votes
Hubert85
11 January 2018|
AnswerShow all 2 answers
Response from MMB3828 | Reviewed this property |
1/2 to 1 mile....pretty tough walk as hotel is up very steep windy road. There is a very inexpensive shuttle service if u don’t mind waiting; it goes by convention center.
1
Vote
Kimberly C
8 December 2017|
AnswerShow all 5 answers
Response from Wanda R | Reviewed this property |
No there is not
0
Votes
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12345616
Room Tips
"Every room either has a city view or a mountain view...one of the best parts!"
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"Clean rooms, great views, close to downtown"
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"city view gives you a downtown view from a height"
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"Mountainview is worth it"
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