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Park Vista - DoubleTree by Hilton Hotel - Gatlinburg

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Park Vista - DoubleTree by Hilton Hotel - Gatlinburg
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3,064 Reviews from our TripAdvisor Community

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Start your review of Park Vista - DoubleTree by Hilton Hotel - Gatlinburg
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Omaha, Nebraska
Reviewed yesterday NEWvia mobile

We loved staying here! We had an excellent view of the mountains from our room and enjoyed breakfast each morning. The hotel and restaurant staff were so friendly and helpful! I think the biggest hit was the pool! Our 3 year old son loved it! I loved the fact that there were 3 separate pools for different ages/sizes of kids....

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Helpful?
Thank islandorchid98
Atlanta, Georgia
HOTEL’S FAVOURITE REVIEW
Reviewed 2 weeks ago via mobile

I just wanted to list this review, because the people here are incredibly friendly, and the staff has gone above and beyond. Especially the food and beverage manager. We arrived for the first time ever to Gatlinburg, and at Park Vista yesterday. We got here after 2 PM after the lunch special was over, which included a pimento grilled cheese...

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Helpful?
1Thank Kathy Z
About Hotel's Favourite Review
Martha W, Executive Administrative Assistant at Park Vista - DoubleTree by Hilton Hotel - Gatlinburg, responded to this review

Thank you for staying with us during your visit to Gatlinburg and for taking the time to post a review on TripAdvisor. I will pass along your gracious comments to our fabulous F&B team. We are delighted you had such a great experience and look forward to hosting your next visit to the Smokies!

Ottumwa, Iowa
Reviewed 3 days ago NEW

Breakfast was great with made order omlett, best croassants, bacon, biscuits and gravy, potatoes (so so), other good bakery (not donuts), good coffee, juices. The pool with slides entertained my kids a great deal.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank jeongm2017
Topeka, Kansas
Reviewed 4 days ago NEW

We could've been really happy at this hotel. The hotel is in a great spot off the strip. Two minutes from the strip but you feel 20 miles away. Check in was easy. The lobby area is very nice. We stayed in a two room suite with king bed. View of the city and mountains was awesome. But after 14...

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Helpful?
Thank Matt E
Laura F, Manager at Park Vista - DoubleTree by Hilton Hotel - Gatlinburg, responded to this review

We appreciate you taking the time to share your experience. We apologize for the inconvenience of not having your sofa already made and the mishandling of the situation by our housekeeping team. We realize how this can impact your stay as a guest. We will address this with our team, we hope you return. We are certain you will not...

Athens, United States
Reviewed 4 days ago NEW

Beautiful, clean, spacious room with great mountain view. Courteous and friendly staff. Wonderful breakfasts every morning. Didn't want to leave. Our grandchildren prefer Gatlinburg over Disney so expect to be back next spring break!

Review collected in partnership with DoubleTree by Hilton
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Thank marcellac44
Chattanooga, Tennessee
Reviewed 5 days ago NEW

Front desk was rude towards wife when she inquired about additional nights. This deterred us from staying longer than originally planned. There was a disruption on night at midnight from a high school group that was staying at the same time. This was brought to the front desks attention and our concerns were ignored.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Greg S
Laura F, Manager at Park Vista - DoubleTree by Hilton Hotel - Gatlinburg, responded to this review

Thank you for sharing your experience with us on TripAdvisor. We certainly apologize we did not meet and exceed your expectations. We will use these comments to train and improve in customer service. Please contact our offices directly if you have any further concerns or issues.

Huntsville, Alabama
Reviewed 5 days ago NEW

This hotel is great for families that don't want the hassle of finding a cabin in the mountains. Indoor pool/waterpark area is perfect for kids of any age and the rooms are just big enough to not be on top of one another. I would recommend this hotel, and stay here again. It is, however, in need of some updates.

Review collected in partnership with DoubleTree by Hilton
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Thank Daniel B
Reviewed 5 days ago NEWvia mobile

Had a wonderful time at hotel very nice hotel I would highly recommend this hotel it sets back from the noise of the roads the food their was good the bartender Gary was a very nice person. There is a trolley that comes to the front door of hotel so you can leave your vehicle parked when you want to...

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Thank Rhonda E
Tallassee, Alabama, United States
Reviewed 6 days ago NEW

My family and I stayed here in 2014 and this time it didn't disappoint. The View is the best in this area and the higher up you are the better the view. In fact you could enjoy the mountains with out leaving this place due to the comfy beds and peace and quite that we experienced here. Don't believe the...

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Helpful?
1Thank DRussell40
Martha W, Executive Administrative Assistant at Park Vista - DoubleTree by Hilton Hotel - Gatlinburg, responded to this review

Thank you for staying with us and sharing your experience with others. We appreciate your very kind comments and your loyalty to our hotel. Travel safely and we hope to see you again soon.

Memphis, Tennessee
Reviewed 1 week ago NEW

We were in Gatlinburg for a few nights for a karate tournament. I chose this hotel because I'm a Hilton Honors member plus it had everything I look for in a hotel I will be in for more than 1 night: restaurant/bar, room service, pool, and shuttle service to local attractions. It was pretty chilly and we enjoyed the fireplace...

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Helpful?
Thank Courtney L
Martha W, Executive Administrative Assistant at Park Vista - DoubleTree by Hilton Hotel - Gatlinburg, responded to this review

Thank you for sharing this feedback on your recent stay with us via TripAdvisor. We appreciate your many thoughtful comments, as well as your honest input concerning the elevators. We will keep your comments in mind as we constantly look for new ways to improve our guests' experience. We hope you will return to stay with us the next time...

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Free Internet
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Park Vista a DoubleTree by Hilton Gatlinburg hotel is known for its spectacular views and exquisite service. Overlooking the beautiful Smoky Mountains National Park and the quaint city of Gatlinburg, each guestroom has its own private balcony with amazing views. Conveniently located on the City’s Trolley Route, The Park Vista is only minutes from the many restaurants, shops and attractions that downtown Gatlinburg has to offer. And if your adventures include a visit to Dollywood Theme Park or a day of Outlet Shopping we are only minutes away! All guestrooms include a 42” flat screen television, refrigerator and wireless high-speed internet access. Other hotel amenities include:• In-room Dining• Business Center • Complimentary Wireless HISA in public areas• Spectacular Indoor Pool / Water Park• Outdoor Playground & Arcade• State-of-the-art Fitness CenterEnjoy your favorite beverages and appetizers, expertly created and served in our own Firefly’s Patio Lounge. Or relax and enjoy an enticing menu of freshly prepared Southern-inspired selections at The Vista Grill, serving breakfast, lunch and dinner daily. With just over 25,000 square feet of flexible meeting and banquet space as well as an executive boardroom, our professional catering and convention services team will insure a flawless and memorable experience for your next sales meeting, seminar, luncheon or social event. Whether your next visit to Gatlinburg involves a meeting, leisure or both, our friendly staff will always welcome you to The Park Vista a DoubleTree by Hilton with our signature, warm DoubleTree chocolate chip cookie and true southern hospitality. ... more   less 

Additional Information about Park Vista - DoubleTree by Hilton Hotel - Gatlinburg

Address: 705 Cherokee Orchard Rd, Gatlinburg, TN 37738-3613
Region: United States > Tennessee > Sevier County > Gatlinburg
Price Range: €104 - €236 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Park Vista - DoubleTree by Hilton Hotel - Gatlinburg 3*
Number of rooms: 312
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Orbitz, Booking.com, Expedia, Travelocity and Hotels.com so you can book your Park Vista - DoubleTree by Hilton Hotel - Gatlinburg reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Park Vista Resort
Park Vista Motel Gatlinburg Tn
Park Vista Gatlinburg
Park Vista Hotel Tenn
Hotel Style:
#1 Top resorts Hotel in Gatlinburg
#2 Business Hotel in Gatlinburg
#14 Romantic Hotel in Gatlinburg
#20 Family Hotel in Gatlinburg
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Questions & Answers

Here's what travellers have asked, with answers from Park Vista - DoubleTree by Hilton Hotel - Gatlinburg staff and other travellers.
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Questions? Get answers from Park Vista - DoubleTree by Hilton Hotel - Gatlinburg staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher up you stay the better the view.”
 of 5 bubbles DRussell40, 22 Mar 2017 | Read review
“405 was lovely!”
 of 5 bubbles lisas624, 21 Mar 2017 | Read review
“service elevators can save you considerable time”
 of 5 bubbles mschellhouse, 16 Mar 2017 | Read review
“Specify city or mountain view, depending on your preference. Higher floors are probably quieter.”
  • View from the 13th floor
 of 5 bubbles Susan_7654, 14 Mar 2017 | Read review
“3rd floor or above; ask for mountain & city view.”
 of 5 bubbles 556carolh, 10 Mar 2017 | Read review
5 of 5