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We received a good deal on this hotel and the reviews were decent so we decided to give it a shot! Big mistake!! I wasn't expecting a 5star resort, but I was definitely expecting more than what we got. For starters, when I checked in,...More
Thank Colleen J
Response from Thom C, Manager at Travelodge Inn & Suites Gatlinburg on the RiverResponded yesterday
Thank you Colleen for taking the time to rate us. We are sorry that you didn't find our hotel or staff to be up to your standards. Be assured your comments will be shared with the staff to ensure a more professional atmosphere in the...More
If you get the chance to go to Gatlinburg this is the place to stay. Katrina took care of us. The manager's mom was there and made us feel like we were a part of the family. We stayed 5 nights. By the time we...More
1 Thank HogfamilyKC
Response from Thom C, Manager at Travelodge Inn & Suites Gatlinburg on the RiverResponded 4 weeks ago
Thank you so much for your kind review of our hotel! We are so happy that you found your stay with us so pleasurable. Our staff tries very hard to make sure our guests have a excellent experience with us. It will make their day...More
The staff was friendly, that is the only positive. Our room smelled horrible, we actually bought febreeze to spray in it. The carpet in the room felt sticky and gross. The lighting was terrible in the room. There wasn't hardly any water pressure in the...More
Review collected in partnership with Travelodge
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Response from Thom C, General Manager at Travelodge Inn & Suites Gatlinburg on the RiverResponded yesterday
Thank you for taking the time to rate our hotel and to share your comments. We are glad that you found our staff to be hospitable but regret that we could not impress upon you more. It is disheartening to hear of the inconvenience you...More
US$64 - US$141 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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