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Holiday Inn Club Vacations Smoky Mountain Resort

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Holiday Inn Club Vacations Smoky Mountain Resort
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865 Reviews from our TripAdvisor Community

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Showing 863: English reviews
Mount Vernon, Illinois, United States
Reviewed 17 October 2013

Balcony with nice view of mountains, babbling brook runs behind property, close to National Park, walking distance to many great restaurants. Room is good size with big jacuzzi tub in bathroom. Staff was very helpful. Parking is handy. I loved the remote control fireplace. Bed very comfortable. Washer/dryer is great to have. Room safe was big enough for both laptops...

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1Thank Paula G
HIClubSmokyMtn, General Manager at Holiday Inn Club Vacations Smoky Mountain Resort, responded to this review

Hello, Paula G Thank you for your review of our resort and your experience staying with us. I apologize for such a late response. I want to assure you that your comments where read when we received them and any corrective actions where made if needed. I promise that we will continue to work very hard striving to meet the...

Troy, New York
Reviewed 14 October 2013

we spend 4 nights here and the units are very nice, the staff was extreme friendly and helpfull unfortunately the national park was closed and that was a great disapointment overall we had a nice a nice visit

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Thank lgtk
HIClubSmokyMtn, General Manager at Holiday Inn Club Vacations Smoky Mountain Resort, responded to this review

Hello, Lgtk Thank you for your review of our resort and your experience staying with us. I apologize for such a late response. I want to assure you that your comments where read when we received them and any corrective actions where made if needed. I promise that we will continue to work very hard striving to meet the highest...

Donalsonville, Georgia
Reviewed 10 October 2013

This is the second year in a row that we have stayed here. We would recommend this motel to anyone traveling in this area; however, it's probably more suitable if you are going to be here a few days. The room is very spacious. All the rooms have balconies which provide wonderful views of the city and mountains. The bed...

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Thank Jeffrey R
HIClubSmokyMtn, General Manager at Holiday Inn Club Vacations Smoky Mountain Resort, responded to this review

Hello, JefferyR. Thank you for your review of our resort and your experience staying with us. I apologize for such a late response. I want to assure you that your comments where read when we received them and any corrective actions where made if needed. I promise that we will continue to work very hard striving to meet the highest...

Florida
Reviewed 10 October 2013

My husband and I are owners (at the Orange Lake property) but we have a goal to try all of the properties. We invited another couple to come with us and we spent 4 nights in a 2 bedroom villa. We had reserved for 6 nights, but since the national parks are all closed, we kind of ran out of...

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Thank ThugWatcher
HIClubSmokyMtn, General Manager at Holiday Inn Club Vacations Smoky Mountain Resort, responded to this review

Hello, Thugwatcher Thank you for your review of our resort and your experience staying with us. I apologize for such a late response. I want to assure you that your comments where read when we received them and any corrective actions where made if needed. I promise that we will continue to work very hard striving to meet the highest...

Urbandale, Iowa
Reviewed 5 October 2013

We just visited this resort September 26 through September 29. Everyone was very friendly, from Amber at the front desk to people throughout the resort. We called down to report our coffee pot leaked and we had a burned out bulb in one of the bedrooms. My husband no sooner put down the phone and two people were at the...

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Thank Cammy456
HIClubSmokyMtn, General Manager at Holiday Inn Club Vacations Smoky Mountain Resort, responded to this review

Hello, Cammy456 Thank you for your review of our resort and your experience staying with us. I apologize for such a late response. I want to assure you that your comments where read when we received them and any corrective actions where made if needed. I promise that we will continue to work very hard striving to meet the highest...

Atlanta, Georgia
Reviewed 4 October 2013

When making a reservation with Holiday Inn recently (one of three weeklong reservations), I was told that I qualified for some special promotion. Being that it is Holiday Inn/IHG, I thought they were above any kind of bad business practices. Anyway, I was told by someone that I could STAY AT the Holiday Inn Club vacation in Gatlinburg-Smokey Mountain for...

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16Thank bahiablue
HIClubSmokyMtn, General Manager at Holiday Inn Club Vacations Smoky Mountain Resort, responded to this review

Hello, Jenny B I am sorry you had issues with your reservation for our Marketing Tour Package. I wish you would have called and given me the opportunity to try and help resolve the issue of staying here prior to giving such an unfair review, as you did not even stay here with us. If you would have stayed here...

Cambridge
Reviewed 29 September 2013

Over from England and visiting my son and daughter in law in Charlotte we decided to take a trip up to Gatlinburg for a couple of nights. We booked a suite based on two bedrooms, one two queen size bed with a separate bathroom and one with a king size bed with the bath in the bedroom!? And a good...

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Thank Clive D
HIClubSmokyMtn, General Manager at Holiday Inn Club Vacations Smoky Mountain Resort, responded to this review

Hello Cliver 2029, I am glad y’all had such a good time with us! We tried to create an experience of swimming in one of our local river swimming holes at our outdoor pool. We finished the bottom of the pool with a brown glass beaded material called Jewel Scapes , that has color variations, which is normal , giving...

Fort Walton Beach
Reviewed 27 September 2013

The Gatlinburg Holiday Inn is the perfect destination for anyone who plans to be on the go in the Gatlinburg area. I have stayed in Holiday Inn's all across the country as an Elite Member, and I can say that my experience with the staff here was different from any other location. As long as this isn't the standard I...

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5Thank FWB_Foodie
HIClubSmokyMtn, General Manager at Holiday Inn Club Vacations Smoky Mountain Resort, responded to this review

Hello FWB-Foodie I have sent you a private message in hopes to obtain the information I need to correct the experience you had with my staff. I look forward to your response. Don Ward

DENHAM SPRINGS
Reviewed 26 September 2013 via mobile

Sofa bed broken beyond repair. No one came out until midnight the day I called on it. 2 broken rocking chairs. Large stains on carpet. No one seems to want to get back with me. We stayed 3 nights and the last night was the only night we could use the sofa bed!!

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2Thank ROBERTA S
Reviewed 25 September 2013

Just checked into this hotel. My mother and I were coming to gatlinburg /Pigeon Forge area for one night and my Uncle lets us use his points to stay. We have done this several times over the years at Holiday Inn and never had a problem before . However at this hotel they asked my mom for her drivers license...

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5Thank Amanda4530
HIClubSmokyMtn, General Manager at Holiday Inn Club Vacations Smoky Mountain Resort, responded to this review

Hello, Amanda 4530 Thank you for your review of our resort and your experience staying with us. I apologize for such a late response. I want to assure you that your comments where read when we received them and any corrective actions where made if needed. I promise that we will continue to work very hard striving to meet the...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Meeting Rooms
  • Concierge
  • Self-Serve Laundry
  • Children Activities (Kid / Family Friendly)
  • Business Centre with Internet Access
  • Multilingual Staff
Official Description (provided by the hotel)
Located steps from downtown Gatlinburg and nestled below the breathtaking views of Smoky Mountain National Park, Smoky Mountain Resort is in the heart of it all! This popular and easygoing family resort offers the perfect location as well as an array of on-site amenities such as indoor & outdoor pools, hot tubs, fitness center, billiard room, an activity center and more. When you're ready for sites, you need only walk through the gates of the resort and you're in downtown Gatlinburg, where you can enjoy the area's best dining & shopping. If you are looking for fun adventures for the family, you've come to the right place. From mountain hiking, to white water rafting, to 1,300 feet aerial rides above the city, Gatlinburg has something for everyone! And don't forget the large variety of attractions available for the family to enjoy. After a busy day, return to Smoky Mountain Resort to rejuvenate in your spacious one or two-bedroom villa. All villas feature fully equipped kitchens, a separate living room & dining room area, a queen-size pullout sofa sleeper, an over sized spa tub and separate shower, a fireplace, a private screened porch, washer and dryer, plus televisions and a DVD/VCR player for those evenings in. Imagine having all the room you need to enjoy the things you love most about a great vacation! * Please note that the resort does not offer daily housekeeping services. Housekeeping services are available at the property for a fee. ... more   less 

Additional Information about Holiday Inn Club Vacations Smoky Mountain Resort

Address: 404 Historic Nature Trl, Gatlinburg, TN 37738-3300
Region: United States > Tennessee > Sevier County > Gatlinburg
Price Range: €166 - €305 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Club Vacations Smoky Mountain Resort 3*
Number of rooms: 108
Reservation Options:
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Also Known As:
Holiday Inn Club Vacations Gatlinburg-Smoky Mountain Hotel Gatlinburg
Hotel Style:
#2 Top resorts Hotel in Gatlinburg
#7 Romantic Hotel in Gatlinburg
#8 Family Hotel in Gatlinburg
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Club Vacations Smoky Mountain Resort staff and other travellers.
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Questions? Get answers from Holiday Inn Club Vacations Smoky Mountain Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Creek side has view of the mountain side”
  • Paint Chips
 of 5 bubbles OldBoyScoutFox, 27 Mar 2017 | Read review
“Get a Signature”
 of 5 bubbles rickys669, 22 Mar 2017 | Read review
“Choose a 2 BR if you can if there are more than 2 adults in your party. 1 BR fine with 2 adults and one or two small children”
 of 5 bubbles LindaSA_13, 14 Jan 2017 | Read review
“dont stay here at all”
 of 5 bubbles Memphis_11, 12 Jan 2017 | Read review
“If you want 2view balldrop on New Yr's Eve, reserve room a yr in adv &call few days 2week before 2make sure it's available.”
 of 5 bubbles rickyd844, 1 Jan 2017 | Read review
5 of 5