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Holiday Inn Club Vacations Smoky Mountain Resort

Overview
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404 Historic Nature Trl, Gatlinburg, TN 37738-3300 See on map
AMENITIES
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Family Rooms
Fitness centre
3 Star accommodation
Additional information
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Offers from Holiday Inn Club Vacations Smoky Mountain Resort
Special Offer:Annual Sale
Hotel deals
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Rooms
1 Jan2 Jan
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1 room, 2 adults, 0 children
Standard Room
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Reviews (988)
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986 results
Traveller rating
628
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48
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LanguageEnglish
628
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75
26
48
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All reviews bedroom villa full kitchen orange lake don ward parking pass time share pancake house across the street sales pitch washer and dryer high pressure within walking distance national park outdoor pool the main street timeshare presentation short drive pigeon forge
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1 - 5 of 986 reviews
Reviewed 3 days ago

First off the staff including PJ and Troy were amazingly helpful among the other staff. Even the maintenance (Caesar - great guy!) was helpful when asked about some local areas and didn't make us feel as if we were bothering him at all (we tend...More

Date of stay: August 2018
Thank TDETS93
Hotel's Favourite
Reviewed 4 October 2018 via mobile

I've been reading some of the comments on this resort and I have to say that I was highly impressed with the management and service we got. I checked in on the 30th of September. At check in I received a welcome package, in that...More

Date of stay: October 2018
2  Thank ajshaw_80
Response from HIClubCounselor, Guest Relations Manager at Holiday Inn Club Vacations Smoky Mountain ResortResponded 13 October 2018

What a delight to read your kind words about Don and the team at Smoky Mountain Resort! It's a sincere pleasure for us to treat our guests like family, and Don is passionate about getting that right! We hope you'll be back to see us...More

Reviewed 3 weeks ago via mobile

MUST KNOW...Timeshare Special, $199 for 3-Nights in Gatlinburg, TN! Not Originally booked at a Holiday Inn Resort or even the Holiday Inn Express in Gatlinburg, TN. Complaint call and treat of cancelation of timeshare special resulted in upgrade to a 2-bedroom suite at Holiday Inn...More

Date of stay: November 2018
1  Thank Tracy J
Response from HIClubCounselor, Guest Relations Manager at Holiday Inn Club Vacations Smoky Mountain ResortResponded 3 weeks ago

We're sorry to hear of your frustrating tour experience at Smoky Mountain Resort. This is certainly not the impression we want to leave with our guests. It would not be in anyone’s best interest for us to bring new members on board with an inaccurate...More

Reviewed 4 weeks ago via mobile

Was so looking forward to a stay here and when we arrived was treated as a second class individual, by the VIP desk. We also had issues at check in and with our room. Called and talked to the GM and he was very accommodating...More

Date of stay: November 2018
2  Thank michaelaJ2559KU
Response from HIClubCounselor, Guest Relations Manager at Holiday Inn Club Vacations Smoky Mountain ResortResponded 4 weeks ago

We're so sorry to hear of your disappointing stay at Smoky Mountain Resort. It's always our goal to treat our guests like family. We sent you a private message and would like to reach out to you about what happened. Thank you for sharing your...More

Reviewed 26 October 2018 via mobile

We came to the resort because it’s the best resort you can stay at for your family vacation in Gatlinburg. we arrived late and the staff had decorated our suite with flowers rose pedals and bathrobes for our pleasure.. so unexpected and so truly wonderful....More

Date of stay: October 2018
Thank drewbugga17
Response from HIClubCounselor, Guest Relations Manager at Holiday Inn Club Vacations Smoky Mountain ResortResponded 27 October 2018

What a joy to read about your lovely honeymoon stay at Smoky Mountain Resort! The Smoky Mountain team has a penchant for doing unexpected things to thrill our guests, especially on such a special occasion as this. Congratulations, and thank you for your kind words....More

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About
Description
Located steps from downtown Gatlinburg and nestled below the breathtaking views of Smoky Mountain National Park, Holiday Inn Club Vacations Smoky Mountain Resort is in the heart of it all. This More popular and easygoing family resort offers the perfect location, as well as an array of on-site amenities such as indoor and outdoor pools, hot tubs, fitness center, billiard room, an activity center, and more. Relax in a spacious hotel-suite/condo-style villa with extra living space, a fully equipped kitchen, free Wi-Fi and parking. Explore Gatlinburg with mountain hiking, white water rafting, and 1,300 feet aerial rides above the city, with fun for the whole family. No matter what you’re looking for, Smoky Mountain Resort is the place to be! Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Free Parking
Air Conditioning
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Heated pool
Hot Tub
Indoor pool
Microwave
Non-Smoking Hotel
Outdoor pool
Refrigerator in room
Self-Serve Laundry
Wheelchair Access
Beachfront
Room Service
Restaurant
Bar/Lounge
Spa
Breakfast included
Hotel Style
Top resorts Hotels
,
Spa
,
Romantic
,
Family
Room types
Kitchenette, Family Rooms, Non-Smoking Rooms
Hotel class
Contact Information
Hotel Style
Top resorts Hotels
,
Spa
,
Romantic
,
Family
Room types
Kitchenette, Family Rooms, Non-Smoking Rooms
Number of rooms
108
Price range
US$134 - US$410 (Based on Average Rates for a Standard Room)
Also Known As
Holiday Inn Club Vacations Gatlinburg-Smoky Mountain Hotel Gatlinburg
Location
United States > Tennessee > Sevier County > Gatlinburg
Hotel class
Contact Information
Hotel Style
Top resorts Hotels
,
Spa
,
Romantic
,
Family
Room types
Kitchenette, Family Rooms, Non-Smoking Rooms
Number of rooms
108
Price range
US$134 - US$410 (Based on Average Rates for a Standard Room)
Also Known As
Holiday Inn Club Vacations Gatlinburg-Smoky Mountain Hotel Gatlinburg
Location
United States > Tennessee > Sevier County > Gatlinburg
Photos
Traveller (310)
Room & Suite (274)
Pool & Beach (38)
Dining (8)
Amenities (51)
Family and Play Areas (1)
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Questions & Answers
Ask a question
mampgh
11 February 2018|
AnswerShow all 5 answers
Response from HIClubCounselor | Property representative |
This may have been about our new Signature Collection villas. These are more luxuriously appointed units, and you can identify them by the Signature Collection name.
0
Votes
Veronica B
29 November 2017|
AnswerShow all 6 answers
Response from HIClubCounselor | Property representative |
The fireworks can certainly be seen from our property, and even from some of our two-bedroom units, although not all. You're welcome to ask for a note on your reservation, and we'll make every effort to accommodate you!
1
Vote
Lothar B
16 September 2017|
AnswerShow all 6 answers
Response from cookt817 | Reviewed this property |
The coffee maker is a drip and you need to bring filters. If you are there any length of time. I normally go for a couple of weeks.
1
Vote
Room Tips
"Request top floor"
angiemae1
20 Oct 2018
Read review
"5th floor served us well.Very quiet and had its own elevator service and parking area."
ruthcN7028CB
28 Aug 2018
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"You'll want to be up on a higher floor to take advantage of the view of the Smoky Mountains."
Dale_Smith_Koolfm
25 Aug 2018
Read review
"Book a room at the back, and you can open up your window and hear the mountain stream - but wait until..."
L4481IVmattp
16 Aug 2018
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