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    Hilton Garden Inn Gatlinburg Downtown

    635 River Road, Gatlinburg, TN 37738-3128
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    6/8/2017 7/8/2017
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    US$134
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    Traveller (250)
    Room & Suite (175)
    Dining (31)
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    Overview
    • Excellent65%
    • Very good25%
    • Average7%
    • Poor2%
    • Terrible1%
    Travellers talk about
    “fire pit” (169 reviews)
    “river road” (93 reviews)
    “hot tub” (148 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Self-Serve Laundry
    Private Balcony
    3.0 Star Hotel
    All hotel details
    Offers from Hilton Garden Inn Gatlinburg Downtown
    Special Offer: Double Points, Every Stay
    Hotel deals
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    1,347 reviews
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    Rooms
    6 Aug7 Aug
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (1,845)
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    There are newer reviews for Hilton Garden Inn Gatlinburg Downtown
    See the most recent reviews

    401 - 405 of 1,840 reviews

    Reviewed 20 June 2016

    Very nice hotel. Service was great, room was nice, clean & comfortable. We booked the whirlpool room with fireplace and balcony. It was exactly as pictured on the website. Plenty of parking with rear entrance to hotel. Walking distance from shops, restaurants and lots of...More

    1  Thank Tina M
    Response from Ivan A, Manager at Hilton Garden Inn Gatlinburg DowntownResponded 21 June 2016

    Dear Tina M., I am glad to hear that you had a wonderful stay, and found the hotel to be clean and comfortable. Since we also offer complimentary parking and are within walking distance to the Great Smoky Mountains National Park entrance, staying with us...More

    Reviewed 19 June 2016

    We enjoyed two rooms for our family for an extended time in the great smoky mountains. The Hilton garden jump started our trip with a great stay. Our rooms were more than comfortable, super clean and amazing comfortable mattress'.More

    Review collected in partnership with Hilton Garden Inn
    1  Thank John B
    Response from Ivan A, Manager at Hilton Garden Inn Gatlinburg DowntownResponded 21 June 2016

    Hi John B., Thank you for this awesome review. How we serve our guests is very important to us, and I am glad to see that your Hilton Garden Inn experience was more than just satisfactory...it was excellent!!! Our rooms are very clean and comfortable....More

    Reviewed 18 June 2016

    Very clean hotel and very friendly staff. In a convenient place in downtown Gatlinburg. Will stay here over and over. Highly recommend for anyone who wants to have a relaxing experience when visiting the area.More

    1  Thank Leslee S
    Response from Ivan A, Manager at Hilton Garden Inn Gatlinburg DowntownResponded 19 June 2016

    Dear Leslee S., Thank you for this kind feedback. I am thrilled to know that you loved your stay. Clean, friendly and accommodating is a great description of our hotel, and hopefully you will give us another chance to become your home away from home...More

    Reviewed 18 June 2016

    Room was clean,not well lit ,no view.Location is good but overpriced.Some of staff not overly friendly.The breakfast was basically continental type breakfast ,but was not free. there was optional selection of omlette . Overall,wasn't overly impressed and will not stay again.More

    1  Thank kitchencandles
    Response from Ivan A, Manager at Hilton Garden Inn Gatlinburg DowntownResponded 19 June 2016

    Dear kitchencandles, Thank you for posting this review. We always want to know what our guests think and what we can do to improve in order to serve them better, so your feedback serves a great purpose. I want to apologize that you were not...More

    Reviewed 16 June 2016

    Clean and good location. I would stay at this location again if I return. Easy to take a walk to main area of Gatlinburg if you like to do the shops. It was fairly easy to get back to Pigeon Forge to go to some...More

    1  Thank Ken C
    Response from Ivan A, Manager at Hilton Garden Inn Gatlinburg DowntownResponded 17 June 2016

    Hi Ken C., We would love for you to come back to stay with us again! Thank you so much for taking the time to review our hotel. I am very glad to hear that you enjoyed the visit and hope our property will become...More

    Courtyard Gatlinburg
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    Baymont Inn & Suites Gatlinburg On The River
    1,347 reviews
    #14 of 78 hotels in Gatlinburg
     
    About
    Awards & Recognition
    GreenLeadersGold level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Free Parking
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Business Centre with Internet Access
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Self-Serve Laundry
    • Conference Facilities
    • Dry Cleaning
    • Room amenities
    • Microwave
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Hot Tub
    • Bar/Lounge
    Details
    • Price range
    • US$142 - US$301 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Business Hotel in Gatlinburg
    • #1 Green Hotel in Gatlinburg
    • #3 Romantic Hotel in Gatlinburg
    • #5 Family Hotel in Gatlinburg
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 118
    • Reservation Options
    • TripAdvisor is proud to partner with Hilton Hotels Direct, Expedia, Hotels.com, Travelocity, Hotwire, TripOnline SA, Cancelon, HotelQuickly and getaroom.com so you can book your Hilton Garden Inn Gatlinburg Downtown reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Tennessee >
    • Sevier County >
    • Gatlinburg
    • Also Known As
    • Hilton Garden Inn Gatlinburg Downtown Hotel Gatlinburg
    Add Photo Photos
    Traveller (250)
    Room & Suite (175)
    Dining (31)
    Pool & Beach (24)
    Hotel & Grounds (194)
    Bathroom (25)
    Business Centre & Event Rooms (7)
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Cindy H
    20 July 2017|
    AnswerShow all 7 answers
    Response from Melissa J | Property representative |
    We do not authorize the card at the time of making the reservation. We do authorize the card at check in for the full amount of your stay plus an additional amount of $25 per night for incidentals. If you have any further... More
    0
    Votes
    Taylor R
    28 April 2017|
    AnswerShow all 7 answers
    Response from cindi_sumpter | Reviewed this property |
    This has not ever happened to me .im sorry
    1
    Vote
    Taylor R
    28 April 2017|
    AnswerShow all 2 answers
    Response from williamn262 | Reviewed this property |
    Agree with previous answer. We did what you are doing with no people's.
    1
    Vote
    Room Tips
    "Odd numbers face the river, even face the parking lot, from what I can tell"
    Read review
    "We had a room with a balcony and enjoyed it very much."
    Read review
    "Ask for a room overlooking the River."
    Read review
    "Room facing river side might be quieter. Overlooking parking lot in back, there was a car idling for way too..."
    Read review
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