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Bluegreen Vacations Mountain Loft Resort, Ascend Resort Collection

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Bluegreen Vacations Mountain Loft Resort, Ascend Resort Collection
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567 Reviews from our TripAdvisor Community

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Showing 567: English reviews
Louisville, Kentucky
Reviewed 3 days ago NEW

You will be hard pressed to find a nicer hotel in the Gatlinburg area without paying an arm and a leg for it. Our room had a full kitchen and whirlpool tub. The staff was extremely nice and didn't have the pushing "Bluegreen" style that many of the Bluegreen resorts have. We will be back again.

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Helpful?
Thank Mark W
BluegreenCares, Manager at Bluegreen Vacations Mountain Loft Resort, Ascend Resort Collection, responded to this review

Hello Mark W., Thank you for staying with us at MountainLoft! We appreciate your feedback and are pleased to hear the staff was extremely nice. We are also glad you enjoyed the full kitchen and whirlpool tub in your unit! We hope to welcome you back again soon!

Morganton, North Carolina
Reviewed 1 week ago

This resort is now under new management. We were there the week before Christmas, right after the wildfires. They did an excellent job of recovering. We stayed in one of the one bedroom villas. Very clean, very comfortable. Problems included: kitchen was not stocked the way we needed it to be, one step up on walkway to enter the unit...

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Helpful?
Thank Phyllis M
BluegreenCares, Manager at Bluegreen Vacations Mountain Loft Resort, Ascend Resort Collection, responded to this review

Hello Phyllis M., Thank you for staying with us at MountainLoft. We are pleased you found our accommodations to be clean and comfortable. We're glad you also experienced friendly and excellent service from our staff. We appreciate the feedback you have shared with us as well. We're joyed you love Bluegreen resorts and we hope to see you again soon!

Las Vegas, Nevada
Reviewed 2 weeks ago

We had reserved five bedrooms for five families for four days. The two bedroom unit in the high rise and a three bedroom unit was a free standing chalet. We asked that they be on the ground level and close to each other. They were just across the parking lot as requested. The check in was very smooth and the...

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Helpful?
1Thank Putter A
BluegreenCares, Manager at Bluegreen Vacations Mountain Loft Resort, Ascend Resort Collection, responded to this review

Hello Putter A., Thank you for taking the time to share your review of MountainLoft with us. We're pleased you experienced a smooth check in and we're glad you found our accommodations to be spacious. We're happy to hear you also enjoyed our indoor facilities during your stay. We appreciate you sharing your concerns with us as well. We are...

San Francisco
Reviewed 2 weeks ago

Booked through the Choice Hotels website, our room for eight consisted of two side-by-side condo units each with 1 bedroom and a Qn-sleeper sofa (very comfortable/able to accommodate 2 adults) in living room, kitchen w/oven, washer/dryer, bathroom. The unit with the K-bed had the larger kitchen area and more spacious living room space than the other unit with the Qn-bed....

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Helpful?
Thank GS2go
BluegreenCares, Manager at Bluegreen Vacations Mountain Loft Resort, Ascend Resort Collection, responded to this review

Hello GS2go, Thank you for staying with us at MountainLoft! We are so happy to learn that you loved our location. We are glad you also experienced pleasant and accommodating service from our staff. We appreciate the feedback you have shared with us and are delighted that you would like to stay with us again. We hope to welcome you...

Reviewed 3 weeks ago

I stayed here with my grandma in October. We had an updated, deluxe villa and it was amazing. The room was spotless, spacious, and homey. I definitely plan on staying here in the future. The staff was very helpful & we even got a glimpse of some local wildlife.

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Helpful?
Thank Erin88a
BluegreenCares, Manager at Bluegreen Vacations Mountain Loft Resort, Ascend Resort Collection, responded to this review

Hello Erin88a, Thank you for staying with us at the MountainLoft! We're so pleased you found our villas to be amazing! We're happy to hear you also experienced helpful service from our staff. We hope you will join us again soon!

Reviewed 3 weeks ago via mobile

This is our second stay and everything was great again. Ours was remodeled recently and I loved the new bathtub!!! We always sleep so good at bluegreen, I want to sneak away with the mattress and pillows!! Staff was friendly and quick to help. Thanks for another great visit!!

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Helpful?
Thank Michelle S
BluegreenCares, Manager at Bluegreen Vacations Mountain Loft Resort, Ascend Resort Collection, responded to this review

Hello Michelle S., Thank you for returning to stay with us at the MountainLoft! We're so thrilled that you had a great stay! We're pleased you found our accommodations to be comfortable and that you loved the new bathtub! We're glad you experienced friendly and helpful service from our staff as well. We hope to welcome you back again soon!

Florida, United States
Reviewed 3 weeks ago via mobile

We had a two bedroom townhouse. Very comfortable for a family of 5. Staff was very nice, townhouse was updated, and clubhouse was sufficient for short stay. We jad one small issue with dryer that was resolved immediately. Great visit.

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Helpful?
1Thank Erin R
BluegreenCares, Manager at Bluegreen Vacations Mountain Loft Resort, Ascend Resort Collection, responded to this review

Hello Erin R., Thank you for staying with us at the MountainLoft! We are glad you found our accommodations to be comfortable for you and your family. We're pleased you also experienced nice service from our staff. We hope you will join us again soon!

Clyde, Ohio
Reviewed 12 December 2016 via mobile

We stayed at Mountain Loft Resort from November 25th through the 28th. Our trip got cut short due to the fire situation. We will be forever grateful to the staff of this facility for the steps I took to save everyone's lives that night. I've never been around a more professional group of people when tragedy strikes thank you so...

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Helpful?
1Thank cazz806
BluegreenCares, Manager at Bluegreen Vacations Mountain Loft Resort, Ascend Resort Collection, responded to this review

Hello cazz806, Thank you for sharing your review of MountainLoft with us. While we regret to hear your trip was cut short due to the fire, we are happy to hear you experienced professional service from our staff during your evacuation. We thank you for your compliments and we're joyed that you and our guests were able to exit the...

Arabi, Louisiana
Reviewed 10 December 2016

Mountainloft is situated in a scenic area but is easy to access. It's convenient to all the favorite spots in Gatlinburg and also the trolley station and post office. We enjoyed visiting the second week of Nov when they had a chili cook-off in the city and vets were honored with free meals on Veterans day in the major restaurants....

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Helpful?
Thank Debbie S
BluegreenCares, Manager at Bluegreen Vacations Mountain Loft Resort, Ascend Resort Collection, responded to this review

Hello Debbie S., Thank you for staying with us at MountainLoft. We are delighted to hear you enjoyed our location and we're glad you enjoyed our chili cook-off. We're thrilled you loved your condo as well. We appreciate your feedback and we hope to welcome you back for a longer stay soon!

Lincolnton, North Carolina
Reviewed 1 December 2016

Our family has stayed at Mountain Loft for four or five years now, and we plan a trip to the resort every year when we map out our points for the year. We are very sad to say that this year's trip in July was a huge disappointment. We checked into the townhouse and immediately realized there were problems --...

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Helpful?
2Thank NanaBird1216
BluegreenCares, Manager at Bluegreen Vacations Mountain Loft Resort, Ascend Resort Collection, responded to this review

Hello NanaBird1216, Thank you for returning to MountainLoft over the years. We regret to hear that your recent stay was disappointing. We hold ourselves to the highest standards of quality and are committed to providing our guests with helpful and respectful service. We would like to learn more about your experience and investigate your concerns further. Please contact us at...

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Near Bluegreen Vacations Mountain Loft Resort, Ascend Resort Collection

Amenities

Highlights
  • Free Parking
  • Pool
  • Spa
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry
  • Concierge

Additional Information about Bluegreen Vacations Mountain Loft Resort, Ascend Resort Collection

Address: 110 Mountainloft Dr, Gatlinburg, TN 37738-5355 (Formerly MountainLoft Resort)
Region: United States > Tennessee > Sevier County > Gatlinburg
Price Range: €124 - €266 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Bluegreen Vacations Mountain Loft Resort, Ascend Resort Collection 3*
Number of rooms: 104
Reservation Options:
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Also Known As:
Mountainloft Resort Gatlinburg
Mountainloft Hotel Gatlinburg
Mountain Loft Resort Gatlinburg Tn
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Questions & Answers

Here's what travellers have asked, with answers from Bluegreen Vacations Mountain Loft Resort, Ascend Resort Collection staff and other travellers.
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Battle Creek, Michigan

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Questions? Get answers from Bluegreen Vacations Mountain Loft Resort, Ascend Resort Collection staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“higher floors have better view of the forest”
 of 5 bubbles GS2go, 2 Jan 2017 | Read review
“Make sure you don't get the level floor, request 3 or above.”
 of 5 bubbles 294debbies, 10 Dec 2016 | Read review
“Stay at a different resort!”
 of 5 bubbles NanaBird1216, 1 Dec 2016 | Read review
“Don't know.........................................”
 of 5 bubbles gtsolar01, 30 Nov 2016 | Read review
“it seems like most of the resort has been remodeled, but ask for a remodeled room/suite”
 of 5 bubbles boncan630, 29 Nov 2016 | Read review
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