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Bluegreen Vacations Mountain Loft Resort, Ascend Resort Collection

640 reviews
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Traveller (316)
Room & Suite (202)
Pool & Beach (29)
Overview
  • Excellent26%
  • Very good33%
  • Average18%
  • Poor12%
  • Terrible11%
Travellers talk about
“bluegreen owners”(40 reviews)
“phase ii”(9 reviews)
Free Wifi
Free Parking
Pool
Non-Smoking Hotel
Suites
Fitness centre
Kitchenette
3.0 Star Hotel
All hotel details
Offers from Bluegreen Vacations Mountain Loft Resort, Ascend Resort Collection
Special Offer: Choice Privileges Points
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Rooms
4 Feb5 Feb
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (640)Write a Review
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All reviewsbluegreen ownersbedroom townhousephase iitwo twin bedswasher and dryerthe indoor outdoor poolpigeon forgefull kitchenwhirlpool tubthin wallssleeper sofanational parkdowntown areagas fireplacethe main striptownhomemountain
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1 - 5 of 640 reviews
Reviewed yesterday

Mountain Loft is in an excellent location in Gatlinburg - it is within minutes of everything in Gatlinburg. We found the staff to be friendly and helpful. Our one bedroom unit was nice enough. It was clean, comfortable, and had a nice view. Some updating...More

Thank Brian0ntheGo
Property's Favourite Review
Reviewed 10 July 2017

I am an owner and go throughout the year and find that Mountain Loft is beginning to lose it's corporate attitude and becoming friendly again. It has recently been updated and was not effected by the Gatlinburg fires. The rooms are non-smoking rooms, which is...More

1  Thank The2Flowers_12
Response from BluegreenCares, Manager at Bluegreen Vacations Mountain Loft Resort, Ascend Resort CollectionResponded 11 July 2017

Hello The2Flowers_12, Thank you for staying with us at Mountain Loft! As a Bluegreen Owner we greatly value your feedback. We are delighted you found the staff to be friendly during your stay. We are also pleased you appreciated the updates that have occurred. Thank...More

Reviewed 1 week ago via mobile

For the amount of money that we paid to stay here we could have stayed in a nice cabin. The rooms were cramped and smelled like old fried chicken. The front desk personnel were nice and friendly though.More

Thank Carolina L
Response from BluegreenCares, Manager at Bluegreen Vacations Mountain Loft Resort, Ascend Resort CollectionResponded yesterday

Hello Carolina L., Thank you for your feedback of MountainLoft. We are happy to know our staff was friendly. We are very sorry to learn that the accommodations did not meet your expectations. We hold ourselves to the highest standard of cleanliness and customer service....More

Reviewed 1 week ago via mobile

Horrible experience paid for the upgraded room which they over charge for amended up paying more than I would have if I just booked myself customer service was terrible and I would definitely recommend anyone to stay away from this companyMore

Thank Eric H
Response from BluegreenCares, Manager at Bluegreen Vacations Mountain Loft Resort, Ascend Resort CollectionResponded yesterday

Hello Eric H., Thank you for your feedback of MountainLoft. We are very sorry to learn of the experiences you encountered when you arrived to stay with us. We hold ourselves to the highest standard of customer service. We are incredibly sorry this is not...More

Reviewed 1 week ago

I stayed in a one bedroom deluxe. It was very nice with a large Jacuzzi tub and a separate shower. Large kitchen with all the stuff you need to cook whatever.. I cooked dinner all 4 nights in the room. Gas log fireplace in the...More

Thank lugoffbob
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About
Awards & Recognition
GreenLeaders Silver level
Amenities
Top amenities
Free Parking
Pool
Spa
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Concierge
Self-Serve Laundry
Things to do
Pool
Spa
Hot Tub
Fitness Centre with Gym / Workout Room
Indoor pool
Outdoor pool
Details
Price range
US$111 - US$175 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$111 - US$175 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (316)
Room & Suite (202)
Pool & Beach (29)
Dining (11)
Hotel & Grounds (207)
Bathroom (20)
Family and Play Areas (6)
Questions & Answers
Ask a question
jlow4ft1
7 June 2017|
AnswerShow all 7 answers
Response from ADCollier | Reviewed this property |
A crock pot is not one of the standard items provided in the kitchen.
1
Vote
Alan C
3 May 2017|
AnswerShow all 13 answers
Response from Hussain A | Reviewed this property |
We visited few months back and were in a 2 adjoined single bedroom apartment. It was a renovated unit. The 2 living areas had sleeper sofa so all in all it could accommodate 4 people in the bedrooms and 4 in the sleeper. The... More
1
Vote
mkcunningham03
23 March 2017|
AnswerShow all 7 answers
Response from BluegreenCares | Property representative |
Thank you to all who already answered. You are all correct. The kitchens out our MountainLoft resort our fully equipped. Enjoy your stay, mkcunningham03!
0
Votes
Room Tips
"A week before check in call the front desk and ask for an upgrade."
Read review
"1 Bedroom Deluxe is great for a Family of Four and Higher Floors would have less noise, we can assume."
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"Building 8 on 4th or 5th floor is at the end of the complex, so it is quiet with great views."
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"The chalets are nice. Don't really know much about the units in the tall buildings"
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