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Old Creek Lodge

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Old Creek Lodge
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639 Reviews from our TripAdvisor Community

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Showing 635: English reviews
Auburn, Indiana, United States
Reviewed 30 March 2015

Beautiful place and location. The doors open to the outside, but the hotel is very quiet and sits along the river. Our room had a view of 2 rivers coming to a "T," it was very nice! The rooms are NEWLY renovated. Our room on the third floor just had the baseboard put in while we were there. Hard wood...

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Thank Michelle K
General M, Manager at Old Creek Lodge, responded to this review

Michelle K, Thank you for sharing your experience with us! We are elated to read that you had an enjoyable stay with us and really enjoyed our new renovated rooms! We hope that you will come back to see us again soon! Thank you!

Reviewed 27 March 2015

I can't really explain why I was disappointed in this hotel. It was exactly as advertised. We reserved a 2 queen bed room with a jacuzzi and fireplace. That's what we got. Yet I was just a little let down when we entered the room. The beds were very hard and NOISY. Anytime anyone rolled over or moved in the...

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5Thank Adalynsnana
General M, Manager at Old Creek Lodge, responded to this review

Adalynsnana, I would like to thank you for your review and also apologize for your experience. We always want our guests to have the best experience possible and are glad that you informed us of ways that we need to improve. We are always looking for new ways of improvement to enhance yours nad other future guests experience. We hope...

Chattanooga, Tennessee
Reviewed 25 March 2015

We stayed here based on the user reviews on Tripadvisor. My pregnant wife and I went here for a weekend getaway before the new baby comes. This was our first overnight trip to Gatlinburg. The Summary: Uncomfortable beds and disrespectful, rude management -- stay away!! First the Good: The hotel was very clean. It is one of the cleanest rooms...

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11Thank covcolff
General M, General Manager at Old Creek Lodge, responded to this review

Thank you for choosing to stay at Old Creek Lodge and taking the time to share your experience with us. As of March 11, 2015 Old Creek Lodge is under new management. I know that does not change the bad experience you had while staying in February but we have made significant improvements not only to our building structure but...

Williamsburg, Kentucky
Reviewed 19 March 2015 via mobile

My husband and I travel to Gatlinburg a couple times a year and have always stayed here..never a disapoint..always very clean and they just recently freshly painted the exterior and the rooms as well..all the rooms used to be carpeted but they just put all new flooring in the rooms...nice...all rooms have a balcony that overlooks streamview..they have raised their...

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Thank Love2travel8161972
General M, General Manager at Old Creek Lodge, responded to this review

Paul H, Thank you for taking the time to let us know how your stay was. We are so happy that you continue to choose Old Creek Lodge as your destination choice in the Smoky Mountains. One of our nearby sister properties does offer a indoor pool and you are welcome to access this pool all year long. Thank you...

Alabama
Reviewed 17 March 2015

My husband and I stayed here for a weekend getaway in Feb. Loved the room, fireplace, stream view and location. It's hard to go to Gatlinburg in the winter and stay away from the "church retreat" kids (seems like there is one every weekend). They were loud, slamming doors up late and up early. Management was nice enough to move...

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1Thank AlabamaDisneymom
General M, Manager at Old Creek Lodge, responded to this review

AlabamaDisneymom, Thank you for sharing your experience with us! We are elated to read that you had enjoyable stay and we do apologize for the groups, it does seem like we get quite a few groups here in the winter. We are glad to hear that you were able to be moved to a quitter floor. We hope that you...

GOTHA
Reviewed 1 March 2015 via mobile

We've been here a number of years. Service is always high quality. Rooms are good with a woodsy rustic-like atmosphere. The only negative are the people who smoke outside since the whole place is smoke-free. Extremely close to downtown Gatlinburg and the Smoky Mountains.

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1Thank spyderman_O
General M, Manager at Old Creek Lodge, responded to this review

spyderman_O, We are elated that you are a repeat guest and are always satisfied! We are smoke free and normally we ask that people do not smoke near the hotel but we do apologize that people were smoking near you. We hope that you will come back to stay with us again soon! Thank you! Dakota E.

Knoxville, Tennessee
Reviewed 19 February 2015

My husband and I stayed here over Valentine's weekend. Upon check in we were handed our room key and was not told in what direction to go to find our room. The room didn't look anything like the pictures of the rooms on the website. The beds were not comfortable at all. The walls were paper thin and we heard...

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4Thank Savannah J
Hampton, Georgia
Reviewed 16 February 2015

My husband and I stayed here for 3 nights this past weekend. The room was clean when we arrived however the bathroom was not cleaned when the maids came the next day. We had to ask for toilet paper & shampoo. There was long black hair on one of the bed pillows. We did not sleep well due to the...

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5Thank prglaze
General M, Manager at Old Creek Lodge, responded to this review

Dear prglaze, Thank you for sharing your experience with us. I would like to apologize for your experience and thank you for letting us know what we can improve on. I will be sure to let our staff know so that we are able to handle this issue. We want our guests to have the best experience as possible. We...

Reviewed 11 February 2015 via mobile

The room decor was fairly modern. The bed was much too firm for my taste. The room was clean. The entrance door to our room and every room in the building was heavy and loud when opened or closed. The walls are very thin and we could hear every sound from the neighboring room, almost as if we were in...

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6Thank NellyBrown
General M, Manager at Old Creek Lodge, responded to this review

NellyBrown, I would like to thank you for sharing your experience with us. I do apologize for the experience that you had, we never like to hear that a guest did not sleep very well and we apologize for the noise around you. We are always looking for ways of improvement to enhance our guests experience and your review will...

Limestone, Tennessee
Reviewed 27 January 2015

We went in to check about getting a room for a couple of night and Linda offered to let us check out a couple of rooms before committing. That was so nice. This is the first time I was offered that instead of having to ask for it. We chose the two queen suite overlooking the creek, with a fireplace...

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1Thank tink37681
General M, Manager at Old Creek Lodge, responded to this review

tink37681, Thank you so much for your review! We are elated to read that you had a great experience and enjoyed your stay! We have actually been renovating on our rooms to enhance our guests experience. We can't wait to have you back soon! Thank you!

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Double Queen Room with Balcony Overlooking Stream (48)
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
Official Description (provided by the hotel)
Old Creek Lodge promises the best that nature has to offer in Gatlinburg with its unique mountain charm located at the entrance to the Great Smoky Mountains National Park. At Old Creek Lodge you’ll find state-of-the-art amenities among its traditional mountain craft decor and massive log beams. Downtown Gatlinburg shops, restaurants, and attractions are just outside your door. ... more   less 

Additional Information about Old Creek Lodge

Address: 680 River Rd, Gatlinburg, TN 37738-3129 (Formerly Fairfield Inn Gatlinburg Downtown)
Region: United States > Tennessee > Sevier County > Gatlinburg
Price Range: €92 - €179 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Old Creek Lodge 3*
Number of rooms: 54
Reservation Options:
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Also Known As:
Old Creek Hotel Gatlinburg
Fairfield Inn Gatlinburg
Fairfield Gatlinburg
Gatlinburg Fairfield Inn
Hotel Style:
#14 Family Hotel in Gatlinburg
#17 Romantic Hotel in Gatlinburg
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Questions & Answers

Here's what travellers have asked, with answers from Old Creek Lodge staff and other travellers.
6 questions
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Questions? Get answers from Old Creek Lodge staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Great rooms overlooking the creek!”
 of 5 bubbles 212brittanyb, 13 Feb 2017 | Read review
“rooms 9-11 may have the best river view”
 of 5 bubbles havefunaway, 18 Jan 2017 | Read review
“We have family of three, King suite, in center of building, 3rd floor with pull-out is perfect. Very comfortable.”
 of 5 bubbles randymS5532FX, 29 Nov 2016 | Read review
“All of the rooms face the river (or stream) behind it so really you can't lose!”
 of 5 bubbles kellypostell, 18 Nov 2016 | Read review
“hotel elevator is located in the center of building”
 of 5 bubbles 3riverssinger, 31 Oct 2016 | Read review
5 of 5