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Holiday Inn Express Gatlinburg Downtown

Traveller (146)
360
Panoramas (28)
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Certificate of Excellence
Overview
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322 Historic Nature Trl, Gatlinburg, TN 37738-3325 See on map
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2.5 Star accommodation
Additional information
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Offers from Holiday Inn Express Gatlinburg Downtown
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Rooms
3 Feb4 Feb
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (251)
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Traveller rating
172
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LanguageEnglish
172
51
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Show reviews that mention
All reviews great hotel small water park don ward indoor water over christmas breakfast choices newer hotel very clean hotel pool area within walking distance would highly recommend this hotel free breakfast the main strip every staff member great smoky mountains national park up to date convention center
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1 - 5 of 250 reviews
Reviewed 6 days ago

The parking was tight and difficult to find. The place seems fairly new, but, it isn't being taken care of the way it should. The breakfast was a waste of calories. There was plenty of food that looked good, but, it was awful. The problem...More

Date of stay: December 2018
Thank denifinnga
Reviewed 3 weeks ago

This was the cleanest and nicest Holiday Inn we have stayed at. We were here for four days over Christmas, the 22-26. Our room was very nice with a view towards town. Had a king bed that was comfortable but sagging a bit. the foot...More

Date of stay: December 2018
2  Thank jamessQ931DZ
Reviewed 3 weeks ago via mobile

Well, few things that didn’t live up to the high standards we have experienced and expected from Holiday Inn and Express. #1 Christmas Day the breakfast bar was closed at 9:30am we understand that it was a Tuesday but, with Christmas Eve and Christmas Morning...More

Date of stay: December 2018
Thank David D
Response from IHGService, Guest Relations Manager at Holiday Inn Express Gatlinburg DowntownResponded 1 week ago

Hi David D, Thank you for choosing to stay with us over Christmas and for the candid feedback. I am very sorry about the issues you had with the unavailability of the breakfast bar and WiFi as well as the lack of washers and working...More

Reviewed 3 weeks ago via mobile

Our dream vacation almost became a nightmare. We were driving away after a amazing stay. When my wife said she left her wallet in the elevator. In it was our vacation money. 2500. We were frantic. We thought surely that would be gone. We saw...More

Date of stay: December 2018
1  Thank Derek A
Reviewed 3 weeks ago via mobile

We stayed here for a week during Christmas. The hotel is nice however, housekeeping could use some help. The first day one of our beds did not get made. The second day the beds got made but no wash clothes left in the bathroom. The...More

Date of stay: December 2018
Thank Angel B
Response from IHGService, Guest Relations Manager at Holiday Inn Express Gatlinburg DowntownResponded 1 week ago

Hi Angel B, Thank you for choosing us and for posting a feedback from your stay. While it is great to know that you liked our decorations, I was very concerned to learn about your disappointment with our housekeeping. I understand the inconvenience this has...More

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About
Description
Nestled in the natural wonder and breathtaking views of the Great Smoky Mountains, Holiday Inn Express in Downtown Gatlinburg offers guests an opportunity to stop and smell the pine trees. From 6:30 am to 9:30 More am, we offer complimentary hot and cold breakfast items in our lobby. After, splash around in our water feature and enjoy waterslides, a heated indoor pool and an interactive children's splash zone. We offer free Wi-Fi and parking. On select nights, guests are invited to join in our evening attractions. Features Holiday Inn Express Gatlinburg Downtown is situated at the foothills of the Great Smoky Mountains. Our spacious rooms offer flat screen TVs, microwaves, refrigerators, Keurig machines and plenty of room to relax. You can spend your afternoon lounging at our indoor water feature or working out in our fitness center. We are conveniently located near all downtown attractions. Announcements Holiday Inn Express Gatlinburg Downtown is coming soon in 2016! Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Air Conditioning
Breakfast Available
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Heated pool
Indoor pool
Meeting Rooms
Microwave
Non-Smoking Hotel
Self-Serve Laundry
Wheelchair Access
Beachfront
Restaurant
Bar/Lounge
Spa
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
113
Price range
US$88 - US$291 (Based on Average Rates for a Standard Room)
Location
United States > Tennessee > Sevier County > Gatlinburg
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
113
Price range
US$88 - US$291 (Based on Average Rates for a Standard Room)
Location
United States > Tennessee > Sevier County > Gatlinburg
Photos
Traveller (146)
Room & Suite (162)
Pool & Beach (47)
Dining (40)
Amenities (15)
Family and Play Areas (6)
Business Centre & Event Rooms (2)
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Questions & Answers
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Jessica M
15 August 2018|
AnswerShow all 4 answers
Response from Jason G | Reviewed this property |
The outdoor pool and hot tubs are located on the resort side of the hotel. The pool on the Express side is pretty small but the slides and stuff are fun for kids of all ages.
1
Vote
karajanell86
4 August 2018|
AnswerShow all 9 answers
Response from Den C | Reviewed this property |
i REMEMBER SEEING A POOL TABLE (PAY TO USE I THINK) IN THE LOWER LEVEL. Never went into that section. Too busy with doing things in Gatlinburg to play pool.
1
Vote
Bethany U
6 July 2018|
AnswerShow all 7 answers
Response from billy m | Reviewed this property |
Yes the water is less than a foot
0
Votes
Room Tips
"suites have more room but are more costly and limited"
TNAmberMI
8 Dec 2018
Read review
"View from top floor of mountains is spectacular"
Extraordinary782380
22 Oct 2018
Read review
"Tell them you want a room on the upper floors facing the mountains"
AGrooms
21 Oct 2018
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"All floors are quiet.."
melindah349
8 Oct 2018
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