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Rooms were comfortable and included some nice shower/bath amenities. Service was always with a smile and very efficient. This is not always easy during summer peak as the hotel was clearly full with large groups of tourists. As mentioned in other reviews the breakfast is...More
Room was great. Beds comfortable. Pool a little chilly, but lots of fun. Someone had to come & let us in the pool.
We tried to scan our room key, but instead there was a latch at the top of the gate. Check-in & check-out...More
We started 100+ days ago & have driven over 11,000 miles around this beautiful country of ours. We’ve stay in many Hilton properties, Best Western Plus, & Hamptons, all with nice breakfast bars.... BUT this ONE Is exceptionally great. The eggs were real, cooked with...More
Response from Hotel M, Guest Relations Manager at Best Western Plus at Lake PowellResponded 2 weeks ago
Dear Mommasue29: Thank you so much for your kind words. Our entire team works hard to meet our daily goal to provide a clean and comfortable stay for our guests. It is always appreciative when the team is recognized with such positive encouraging words. Thank...More
booked this hotel due to its good price. The rooms were large and the amenities OK.
the beds are comfy and they had a fridge which was great. They also had a place to refill your plastic bottles(well done).
The laundry room has a few...More
The rooms are big and comfortable. They have a laundry room which is very handy on a long road trip. The pool isn’t huge, but it is very pleasant. The breakfast buffet isn’t anything special, but is perfectly adequate. All in all a very satisfactory...More
Seems the only efforts spent on training and/or actual customer service are spent on making excuses and defaming any and all reviewers that don’t give them positive marks. Just a simple room change, apology, or other efforts... More
Seems the only efforts spent on training and/or actual customer service are spent on making excuses and defaming any and all reviewers that don’t give them positive marks. Just a simple room change, apology, or other efforts would seem to go a long way.