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i got redirected here because of a booking issue. internet was down for 2 out of 4 days staying on the 9th floor, elevator broke on the last day and the bathroom was like 85 degrees all the time and could not figure out how...More
Response from rshati, Front Office Manager at Holiday Inn Express BrooklynResponded 13 May 2017
Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express NEW YORK-BROOKLYN.
I would like to start by apologizing to you for not meeting your expectations and for the inconveniences you've...More
Hotel is situated close to metro station in Brooklyn.I was solo traveler do for me it was spacious room with everything what i need for travel. Helpfull and nice staff. good brakfast. plenty of electric socketsMore
Response from rshati, Front Office Manager at Holiday Inn Express BrooklynResponded 17 April 2017
Thank you for giving us your feedback on your recent stay at the Holiday Inn Express Brooklyn. It pleases us to know that you've enjoyed your stay with us due to the convenience of the metro, the accommodation of our rooms and our...More
This is a decent and clean hotel. The lobby is not charming, but the Front Desk people were efficient and courteous. The room was clean, quiet and functional, with very comfortable beds, although the furnishings could use updating. The breakfast, included in the room rate,...More
Response from rshati, Front Office Manager at Holiday Inn Express BrooklynResponded 16 April 2017
Thank you for taking the time to evaluate our property and for choosing to stay at the Holiday Inn Express Brooklyn. We are pleased to know that you've enjoyed your overall experience at our hotel. We take pride in providing comfortable accommodation and...More
I stayed here about a week ago and it was so terrible that I never want to return. I didnt interact with the whole staff but the two ladies that I did with were so rude and careless, Rehana and Angelica who I was told...More
2 Thank samvargas67
Response from rshati, General Manager at Holiday Inn Express BrooklynResponded 22 March 2017
Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. Please email me so...More
First impression: Walking down hall could hear voices in other rooms. Entered our room to an open window on a 30degree night. Could not control the heat. Tub did not drain, pillows were so high I had a stiff neck by morning, Entry door had...More
1 Thank jpurch2
Response from rshati, Front Office Manager at Holiday Inn Express BrooklynResponded 15 March 2017
Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to...More
US$149 - US$328 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#14 Business Hotel in Brooklyn
Number of rooms
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