Union Hotel
433 reviews
#63 of 93 Hotels in Brooklyn
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611 Degraw St, Brooklyn, NY 11217-3120
Update from hotel: This property has indicated that they are taking safety precautions against COVID-19.Read more
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TripadvisorUS$121
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PricelineUS$199
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Room & Suite (23)
Dining (8)
Travel safe during COVID-19
A note from Union Hotel
Updated 02/06/20
About
#63 of 93 hotels in Brooklyn
Location
Cleanliness
Service
Value
Union Hotel is an excellent choice for travellers visiting Brooklyn, offering a budget friendly environment alongside many helpful amenities designed to enhance your stay.
Union Hotel is a budget friendly hotel offering a flat screen TV and air conditioning in the rooms, and it is easy to stay connected during your stay as free wifi is offered to guests.
The hotel features 24 hour front desk, express check-in and check-out, and baggage storage. Plus, guests can enjoy breakfast, which has made this a popular choice among travellers visiting Brooklyn.
Nearby landmarks such as Brooklyn Heights (1.3 mi) and Brooklyn Heights Promenade (1.5 mi) make Union Hotel a great place to stay when visiting Brooklyn.
When you’re feeling hungry, be sure to check out Darna Falafel, Miriam, and Mazzat, which are some Mediterranean restaurants that are popular with locals and out-of-towners alike.
If you’re looking for things to do, you can check out Barclays Center (0.5 mi), Brooklyn Tabernacle (0.8 mi), or Brooklyn Museum (1.2 mi), which are popular attractions amongst tourists, and they are all within walking distance.
Enjoy your stay in Brooklyn!
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Full view
Property amenities
Free High Speed Internet (WiFi)
Wifi
Complimentary instant cofffee
Taxi service
Baggage storage
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Complimentary tea
Vending machine
Shared lounge / TV area
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Room features
Air conditioning
Housekeeping
Flatscreen TV
Walk-in shower
Hair dryer
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Budget
Languages Spoken
English, Russian, Spanish, Polish and 1 more
Location
Full view
95Great for walkers
Grade: 95 out of 100
133Restaurantswithin 0.5 km
17Attractionswithin 0.5 km
Contact
611 Degraw St, Brooklyn, NY 11217-3120
Getting there
Union StNew York City Subway3 min
Atlantic Ave – Barclays CenterNew York City Subway8 min
433Reviews7Q+A79Room tips
Reviews
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Popular mentions
Made a reservation online. Arrived at the hotel to check in and the front desk agent Mohammed said that he was unable to take the security deposit from my card. Odd!30 minutes before, reservations.com was able to take the deposit for the room on the same card. Interesting. I called my financial institution and put the call on speaker so that the front desk agent Muhammad could be privy to the call. It is only after Muhammad heard the bank representative say that their is no block on the card and that it must be a problem with the hotels terminal that he attempted to take the deposit again and miraculously this time it went through. Hummm? The elevator was out of order. Strike one. The room was the size of a small closet. Strike two.The floor as well as inside the room smelled like cigarette smoke. strike three. I went back to the front desk and asked to cancel my reservation and demanded a refund. As of this post I am still waiting on reservations.com to apply the refund to my account. Don't come to this dump of a hotel!…
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Date of stay: January 2021Trip type: Travelled as a couple
1 Helpful vote
Helpful
Beware of this hotel I booked a night January 13 and when I checked out later that night because I wasn’t satisfied with the stay. I ask about my security deposit of $100 and the gentleman at the front desk told me it will take 2-8 days depending on the bank you have. I have yet to receive it back when I call to ask about it no one picks up the phone.
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Date of stay: January 2021Trip type: Travelled solo
Helpful
The service is the worst! They took 272$ on my card, before my stay then 1 mount later they took 2 times 260$ on my card for no reason!!!! Its hard to believe its an error.. looks like stealing! I have been wasting lots of time with them, please dont encourage that way of acting! Dont go there please!!
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Date of stay: December 2019Trip type: Travelled as a couple
Helpful
Response from unionhotelbrooklyn, Manager at Union Hotel
Responded 27 Jan 2020
Thank you for submitting your feedback R4138YJtonys and your recent stay with us. We are sorry to hear you have experienced problem with billing. Please email us directly the details of your stay (reservation name and dates of your stay) so we can ensure everything is correct and if the error took place - to ensure you get a refund statement. Thank you so much for your business and we hope to hear from you soon so we can resolve this matter. Thank you kindly, Olga Ekong Operations Manager reservations@unionhotelnyc.com
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Do not stay at this hotel! I booked a stay here through Hostelworld, a third party service I have used for years without any problems, where you pay a small fee for the booking and then pay the rest of the amount due to the hotel when upon arrival. However, when I arrived at the hotel, I was informed that someone who I have never met before in my life had stayed in a room under my name a week previously and that they had charged my credit card without my authorization for the stay. The person at the front desk was incredibly rude and unsympathetic, insinuated that I was lying about not knowing the person who stayed under my name, and kept insisting that it must have been an error through Hostelworld's system. He also gave me a whole lecture on using "unreliable" third party services and that I should be more careful with my credit card information and then told me to book another night with no guarantee of a refund for the fraudulent night, which I did because I had no other place to stay on such short notice. I then called a Hostelworld customer service agent who was very helpful, concerned, and confused about the whole situation, as they told me that the reservation was in place for the correct date and that any change after my initial booking would have had to been made by the hotel. They also offered to speak directly to the manager on my behalf to clear the matter up and advocate for my situation. I was told the manager was out and would contact me in my room later that day, which of course, she never did. I was also told she would be in the next day, and she was not. A few days after I left the city, I was finally able to get in touch with someone by phone (not the manager) who told me they would issue a refund for one night within 14 days, which I still have not received. Furthermore, I have had to deactivate my credit card because a small Amazon charged popped up a few days later that I had not made so it is absolutely certain that someone stole my information, whether it was the hotel or the person who stayed. Since my stay, I have read many other reviews stating claims of fraud, so am convinced this is the fault of the hotel, not Hostelworld, since everyone I interacted with was being so defensive and suspicious in every encounter. The actual room was fine, but absolutely do not stay here under any circumstances, as this has been the worst hotel experience I have ever had and made my nice vacation weekend a huge headache.…
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Date of stay: January 2020
Location
Service
Sleep Quality
Helpful
Response from unionhotelbrooklyn, Guest Relations Manager at Union Hotel
Responded 22 Jan 2020
Dear Marndef, Thank you for taking the time to review your recent stay at Union Hotel, Ascend Hotel Collection. Allow me to apologize on behalf of our entire hotel team for the reservation error that occurred on our end during your stay. I have also reached out to you directly. I will be happy to hear from you if you need any help or assistance with this matter further. I can assure you no personal data is shared with other customers and is encrypted in our reservation system. Again, thank you so much for your stay and valuable feedback. We sincerely appreciate it and hope you will give us another chance to provide you with superior service and accommodations on your next visit to Brooklyn. Kind regards,
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So the wanted poster on the front door welcoming guest should have been a clue. The room was tiny, fair on cleanliness. The real issue came a week after my stay when my credit card was hit for over 1,000 in fraud. The only place I us d it in over a month was here. Don't stay if you can help it.
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Date of stay: December 2019Trip type: Travelled on business
Helpful
PRICE RANGE
US$91 - US$256 (Based on Average Rates for a Standard Room)
LOCATION
United StatesNew YorkBrooklynGowanus
NUMBER OF ROOMS
29
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Claim Your Listing Frequently Asked Questions about Union Hotel
Which popular attractions are close to Union Hotel?
Nearby attractions include Kick Axe Throwing (0.03 km), Gotham Archery Brooklyn (0.4 km), and Blueprint (0.4 km).
What are some of the property amenities at Union Hotel?
Some of the more popular amenities offered include free wifi, a business centre, and facilities for disabled guests.
Which room amenities are available at Union Hotel?
Top room amenities include air conditioning, a flat screen TV, and a walk-in shower.
What food & drink options are available at Union Hotel?
Guests can enjoy complimentary tea and free instant coffee during their stay.
What are some restaurants close to Union Hotel?
Conveniently located restaurants include Al Di La Trattoria, Dinosaur Bar-B-Que, and Bricolage.
Which languages are spoken by the staff at Union Hotel?
The staff speaks multiple languages, including English, Spanish, Russian, Polish, and Ukrainian.
Are there any historical sites close to Union Hotel?
Many travellers enjoy visiting The National 9/11 Memorial & Museum (4.4 km), World Trade Center Memorial Foundation (4.4 km), and Ellis Island (5.2 km).
Is Union Hotel accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.