Hotel Indigo Williamsburg - Brooklyn
52 reviews
#45 of 93 Hotels in Brooklyn
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500 Metropolitan Ave, Brooklyn, NY 11211-3411
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
US$191
US$171
SAVE US$20
Booking.comUS$171
HotelIndigo.comUS$189
Expedia.comUS$191
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Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
Payments made by partners impact the order of prices displayed. Room types may vary.
Full view
View all photos (90)90
Room & Suite (23)
Dining (3)
Travel safe during COVID-19
What you can expect during your stay
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Hand sanitizer available to guests & staff
- Regularly sanitized high-traffic areas
- Staff required to regularly wash hands
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hotel Indigo Williamsburg - Brooklyn
More questions?
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
Property amenities
Free High Speed Internet (WiFi)
Internet
Pool
Room features
Air conditioning
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
Location
Full view
98Great for walkers
Grade: 98 out of 100
169Restaurantswithin 0.5 km
30Attractionswithin 0.5 km
Contact
500 Metropolitan Ave, Brooklyn, NY 11211-3411
Getting there
Metropolitan AveNew York City Subway1 min
Lorimer StNew York City Subway4 min
52Reviews2Q+A5Room tips
Reviews
Traveller rating
- 15
- 16
- 11
- 4
- 6
Time of year
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Language
Selected filters
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- English
Popular mentions
I book a loft suite at this hotel on for Oct 31. I got the confirmation from this hotel. It is for my wife's birthday. So I want to make sure this reservation is safe. I sent the salesperson at this hotel - Sylvia Bielska. She even confirmed my reservation with me that the room has a balcony. Today, I sent one more email to make sure this room is reserved for me. I sent her email, called her at her office. She didn't pick up my call. Later, she said my reservation is cancelled without explain why. I already booked the room with my credit card. If the room is not reserved for me, i am okay. I can reserve other hotel - there are many many better hotel in williamsburg. Why didn't pick up my call to explain. Please do not go to this hotel.
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Date of stay: September 2020
Value
Cleanliness
Service
Room Tip: do not go to this hotel
See more room tips
Helpful
I called and could not get a straight answer regarding disinfection. I have been looking to book a date, but was concerned with COVID19 being the new Norm. Beware of the lack of disinfection and sterilization. The majority of hotels are bypassing and skipping this important step before allowing patrons to resume regular occupancy. Many of these hotels have been housing COVID patients to prevent spreading or first responders who deal with the public on a consistent basis. Ask what steps are taken to ensure proper safety for their guests. Bleach and regular cleaning is not an acceptable answer. Be smart and stay safe.
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Date of stay: March 2020Trip type: Travelled on business
1 Helpful vote
Helpful
Response from IHGService, Guest Relations Manager at Hotel Indigo Williamsburg - Brooklyn
Responded 2 Jul 2020
Hello AdamW90210, I read your review of the Hotel Indigo Williamsburg - Brooklyn. I am sorry to see your dismay, particularly with the level of cleanliness which fell below your expectations. IHG sincerely cares about your experience, and I appreciate your taking the time to let us know. I have shared your comments with hotel management, who responded with genuine concern for the impact this had on your stay. I know they appreciate your sharing your experience and am confident they will take steps to improve your lodging experience when they reopen on August 16. I hope you give us another try to make your next stay the best that it can be! Best regards, Dianne L. Case Manager IHGService
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***Spire Member*** Was disappointed that they did not have umbrellas for their guests. Also, never received my "greener stay" points that I should have earned for that week. Rooms could have been cleaner. Bummer stay!
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Date of stay: March 2020Trip type: Travelled on business
Helpful
Response from IHGService, Guest Relations Manager at Hotel Indigo Williamsburg - Brooklyn
Responded 22 Mar 2020
Dear Probablyreturn, Thank you for choosing Hotel Indigo Williamsburg - Brooklyn and for being one of Spire Elite members. I would like to apologize for any inconvenience caused by our hotel not having umbrellas for our guests. We will investigate this further with our team. It is very important for us that all our guests have a very comfortable and enjoyable stay as we strive to maintain a high quality standard of service at all times. I will use your comments to improve our guests experience and hope to have the opportunity to welcome you again in the future. Regarding your Greener Stay points, kindly send me an email to IHGService@ihg.com should you not have received them yet. Please include your Tripadvisor name and your Rewards Club # as well as the reservation details of the stay you are referring to. Best Regards, Ben W. Case Manager IHGService
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The room was lovely, large and clean. Plenty of space for our clothes. Nice big shower with shower gel, shampoo and conditioner all provided. Bed was comfortable. Staff very helpful. Subway was just around the corner with easy access into Manhatten.
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Date of stay: March 2020
Value
Service
Sleep Quality
Helpful
Front desk staff is lovely but the room is so disappointing! There are stains on the bed and the "city view" is a pathetic view of the highway! When we booked the room we selected included parking but the parking company seems to be an independent company so we will have to pay...again.
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Date of stay: February 2020Trip type: Travelled as a couple
Helpful
Response from IHGService, Guest Relations Manager at Hotel Indigo Williamsburg - Brooklyn
Responded 15 Mar 2020
Hello, CristinaC6104, Thank you for choosing to stay at the Hotel Indigo Williamsburg, Brooklyn. I am glad you are pleased with our staff service. I read you booked a room with the city view, and parking included, but you got the view of the highway and had to pay for parking. I shared your comment with the hotel management for review, and I sent you a private message to discuss this more. I hope to get another chance to host your stay as we elevate your experience and leave you inspired. Warmly, Jeraldine R. Case Manager IHGService
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PRICE RANGE
US$202 - US$417 (Based on Average Rates for a Standard Room)
LOCATION
United StatesNew YorkBrooklynWilliamsburg
NUMBER OF ROOMS
187
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Claim Your Listing Frequently Asked Questions about Hotel Indigo Williamsburg - Brooklyn
Which popular attractions are close to Hotel Indigo Williamsburg - Brooklyn?
Nearby attractions include Barcade (0.2 km), Union Pool (0.2 km), and St. Mazie (0.3 km).
What are some restaurants close to Hotel Indigo Williamsburg - Brooklyn?
Conveniently located restaurants include DeStefano's Steak House, Fette Sau, and Llama Inn.
Are there opportunities to exercise at Hotel Indigo Williamsburg - Brooklyn?
Yes, guests have access to a pool during their stay.
Are there any historical sites close to Hotel Indigo Williamsburg - Brooklyn?
Many travellers enjoy visiting The National 9/11 Memorial & Museum (5.1 km), World Trade Center Memorial Foundation (5.1 km), and Ellis Island (7.5 km).