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My wife and I really enjoyed our three day stay at the BW Plus Arena Hotel. The hotel itself was very good with the usual comfortable bed in a large-for-the city room. Wifi was fine. Everything else worked well. We were on the train side,...More
Right from the start of my experience with the Best Western plus Arena Hotel in Brooklyn NY was the friendly face of the desk person named ZULI. She greeted our arrival with enthusiastic professionalism, helped us by providing a luggage cart so we could unload...More
1 Thank thesunnylocksmith
Response from Nerissa M, Guest Relations Manager at Best Western Plus Arena HotelResponded 2 July 2018
Thank you for giving us the opportunity to recognize our staff for their exemplary work in providing a comfortable and convenient experience for our valued guests. Your compliments to our hardworking staff mean a lot to us. We are overjoyed to hear that...More
In a classic Brooklyn setting, this hotel has the friendliest and most efficient staff I have had the pleasure to encounter in a long time. The hotel is boutique-size but has good size rooms and convenient location. Everything is kept clean and everything works. I...More
Response from Nerissa M, Guest Relations Manager at Best Western Plus Arena HotelResponded 5 days ago
I can't begin to tell you how much we enjoyed reading this review. I am so glad that you found our hotel to be clean and convenient and that you enjoyed the five star accommodations and hospitality that we strive to show to...More
We recently stayed there on business and after not being helped by the manager on duty during the day, Zuli saved us when we arrived in the evening with assisting in finding some needed work space for us, plus with a great attitude that continued...More
Response from Nerissa M, Guest Relations Manager at Best Western Plus Arena HotelResponded 6 days ago
Our primary aim is to give you a comfortable and accommodating experience, and we are very pleased to hear of our success in this ambition. Thank you for sharing your experience and for pointing out the efforts of our staff to treat you like...More
Normally i don't write reviews about hotels but since i was treated so super good i am going to.
The room was clean and had everything i needed including a coffeemaker and a good choice of Tv Channels.
The people at the hotel were super(Shoutout...More
Thank Peter P
Response from Nerissa M, Guest Relations Manager at Best Western Plus Arena HotelResponded 1 week ago
Our ultimate ambition is to provide a five star experience, and we are thrilled to learn that we have succeeded. I'm glad that you found our location convenient at a reasonable cost. We hope you were able to explore the area! We value our...More