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About
#33 of 113 hotels in Brooklyn
Location
Cleanliness
Service
Value
GreenLeaders GreenPartner
Sheraton Brooklyn New York Hotel, the area's newest full-service hotel, is 1 MTA stop from Manhattan near MetroTech Ctr, Bklyn Heights, and BAM. We have 4,300sq ft of meeting space and a rooftop deck. Pool Hours: Mon- Fri 5pm-10pm Sat- Sun 10am- 10pm
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Car hire
Business Centre with Internet Access
Paid private parking nearby
Wifi
Paid internet
Indoor pool
Heated pool
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Vending machine
Conference facilities
Banquet room
Meeting rooms
Rooftop terrace
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Shared lounge / TV area
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Room service
Safe
VIP room facilities
Flatscreen TV
Complimentary toiletries
Hair dryer
Iron
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Business
Languages Spoken
English, Spanish
Location
93Great for walkers
Grade: 93 out of 100
116Restaurantswithin 0.5 km
16Attractionswithin 0.5 km
Contact
228 Duffield Street, Brooklyn, NY 11201-5303
Getting there
Hoyt StNew York City Subway2 min
Jay St – MetroTechNew York City Subway4 min
Car HireSee all Brooklyn car hire
1580Reviews50Q+A100Room tips
ReviewsWe perform checks on reviewsTripadvisor’s approach to reviewsBefore posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
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We perform checks on reviews
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
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Most Recent
Cleaner were very detailed in cleaning the room and providing me with anything we requested. Always has Xiao Ping come to my room every morning and do a detailed clean. She also goes above and beyond to help and always quick with her cleaning.
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Date of stay: February 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Had a great experience here. The room was nice and clean and the staff was super friendly and helpful. Daquan at the front desk was awesome. There is a nice little restaurant in the hotel that I had a drink at one evening to start off my night. Although I didn't eat there the food looked good. Great coffee shop in the lobby to start off the morning and the hotel is real close to a bodega right down the street. I would definitely stay here again.
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Date of stay: January 2023
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
If you get a chance to stay here, I hope Chantelle is working. I stayed the weekend for my birthday for the first time in New York, she was so friendly and made everything else and care free. The hotel has great views of downtown.
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Date of stay: February 2023
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
GREAT STAY LOVE MY CLEANING LADY XIAO PING SHES SO ATTENTIVE ALWAYS MAKE YOU FEEL COMFORTABLE. She needs to be the manager very soon !!! Always clean and always understandable. I arrived here in December and each day I request for her I would like her to only clean my room !!
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Date of stay: January 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
I have stayed in Marriott Hotels almost a thousand nights. This hotel is by far, the worst. They put us below the night club and kept us awake until 330AM. We asked to be moved 3 times, they would not. We were told the Manager would call 3 times by hotel staff and 3 times by Marriott Titanium Customer Service, never got a call. I could go on about other major shortcomings of this hotel and its argumentative wait staff in the restaurant, but I have spent too much of my life on this already. Take it from me. find another hotel.
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Date of stay: December 2022Trip type: Travelled on business
Value
Service
Sleep Quality
Room Tip: Avoid the top floor unless you want to be pounded by music until 330am
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Location for the hotel is terrific, right in Downtown Brooklyn. Great proximity to subway, shops, restaurants and underground mall. As expected, parking is problematic and even difficult to unload luggage from the car at the entrance due to its being on a narrow street. Self-service parking is available right around the corner for a very reasonable $35/night. Check-in staff is very pleasant and accommodating. Our room was ready hours before our arrival and was confirmed by text. Elevators work fine. We had no problem with waiting for the elevator or too many people. There are several elevator banks available. Room was clean and had a wonderful view. Bed was very comfortable and heat/air conditioning worked fine. Two issues of note, for which I only give a 4 star rating: 1) Water pressure was variable. We were on 25th floor and the water pressure continuously cycled from medium to low pressure every 30 seconds or so. This made it important to use the sink and shower 'strategically' and anticipate low water pressure. Fortunately, it self-corrects (after about 30 seconds) 2) Beware the 25th floor: One floor above is the Kimoto Rooftop Lounge. On both Friday and Saturday night, we could not only hear, but also feel the bass vibrations from the loud music playing above us late at night. It didn't stop until about 2 AM both nights. We were fortunate to have ear plugs, but could still feel the rhythmically thumping bass. I would hope, but can't confirm if lower floors have the same problem. Despite this, we will likely return, but choose a lower floor.…
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Date of stay: November 2022Trip type: Travelled as a couple
Value
Location
Service
Room Tip: Be careful of 25th floor, especially on weekends. Nightclub/lounge just above plays very loud...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
So my sister and I are here for our birthday weekend and it's not starting out great. The hotel website is false advertising, no Starbucks and noexican restaurant. There is a coffee shop and an Italian restaurant, the pool is not available to guests. The vending machine is on one floor and only takes cash and the front desk does not have any. They have you pay for your stay in full when you check in along with $250 incidentals, which I've never seen before. The heat in our room was not working and no other suite available to move to, so we have a space heater that we have to move from room to room. Totally disappointed for $500 a night room.
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Date of stay: December 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
This was our second stay as it's in a great location for my husband and I for business. We had a very good stay the first time and about the same this last time. As a Titanium we did get a suite upgrade which made a big different. We did loose being on a higher floor, but the room size made up for it. We did find in the smaller rooms you don't have a fringe, but the suite did come with one. All the places nearby make this very convenient to getting around. I do agree with reviews that note customer service can be a bit inconsistent and that walls are thin. Without the lounge open it's frustrating that you get breakfast vouchers and always have to pay more.
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Date of stay: August 2022Trip type: Travelled on business
Value
Location
Service
Room Tip: Take a suite upgrade if offered with status
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
The property location is not an issue -- It's close by to a lot of restaurants, subway, etc.. Can't blame the property for being in a shadier part of Brooklyn, but that's how it is these days. The property itself is very busy, you might have to wait for the elevators quite a bit. The service, however, is where I have issues. Do not disturb signs will not get respected, and expect housekeeping to knock on your door or just barge in. Combined with the aging hotel room decor, along with the absurd hotel prices in NYC, I wouldn't say this place is worth it.
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Date of stay: October 2022Trip type: Travelled on business
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
I normally sleep well in Sheraton's but this hotel has the most uncomfortable bed. Please also believe the other reviewers complaining of roaches in the room. I didn't believe it and stayed anyway, I woke up in the middle of the night just from being so uncomfortable and when i turned on the light there were 2 roaches crawling on the floor. Stay away
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Date of stay: November 2022
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
PRICE RANGE
US$152 - US$336 (Based on Average Rates for a Standard Room)
LOCATION
United StatesNew YorkBrooklynDowntown Brooklyn
NUMBER OF ROOMS
321
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Frequently Asked Questions about Sheraton Brooklyn New York Hotel
Which popular attractions are close to Sheraton Brooklyn New York Hotel?
Nearby attractions include Brooklyn Tabernacle (0.3 km), Bargemusic (0.1 km), and Alamo Drafthouse Cinema (0.07 km).
What are some of the property amenities at Sheraton Brooklyn New York Hotel?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
What food & drink options are available at Sheraton Brooklyn New York Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Sheraton Brooklyn New York Hotel?
Yes, paid private parking nearby, paid public parking nearby, and secured parking are available to guests.
What are some restaurants close to Sheraton Brooklyn New York Hotel?
Conveniently located restaurants include Dekalb Market Hall, Shake Shack Downtown Brooklyn, and Junior's Restaurant.
Are there opportunities to exercise at Sheraton Brooklyn New York Hotel?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Is Sheraton Brooklyn New York Hotel located near the city centre?
Yes, it is 0.5 km away from the centre of Brooklyn.
Are any cleaning services offered at Sheraton Brooklyn New York Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Sheraton Brooklyn New York Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Sheraton Brooklyn New York Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Sheraton Brooklyn New York Hotel?
The staff speaks multiple languages, including English and Spanish.