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Comfort Inn Brooklyn

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Comfort Inn Brooklyn
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146 Reviews from our TripAdvisor Community

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Showing 107: English reviews
Monticello, New York
Reviewed 21 July 2014

we arrived on Friday of July 2014 to spend 2 nights at this hotel. the staff were friendly and helpful. We arrived into the room and were shocked. For two people the room was very small no room for both of us to walk around in. I went to hang up the clothes in the closest only to find a...

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Helpful?
2Thank Johnna S
NY391, Manager at Comfort Inn Brooklyn, responded to this review

Dear Guest Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an...

Mexico City, Mexico
Reviewed 1 July 2014

This has been the worst hotel I have ever stayed, very dirty !!, they barely made the beds on the 3 nights we spent there they never cleaned the room, I complained but the person at the front desk wouldnt even let me talk, he kept saying; "tomorrow clean, tomorrow clean" (with his poor english), the carpets and the bathroom...

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Helpful?
Thank LUCIA C
NY391, Manager at Comfort Inn Brooklyn, responded to this review

Dear Guest Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an...

Toronto, Canada
Reviewed 7 June 2014

The Comfort Inn does exactly what it says on the packet - offers comfortable accommodation at a reasonable price. The room was clean and comfortable with a King bed. The hotel was modern with electronic locks and room safe. The breakfast provided was more than the advertised 'continental' but the dining area was so small for the size of the...

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Helpful?
3Thank Warren S
NY391, Manager at Comfort Inn Brooklyn, responded to this review

Dear Guest, Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking...

Dallas, Texas, USA
Reviewed 28 May 2014

This hotel is newish, clean and has all the modern conveniences. The staff are reasonably accommodating but not trying to be a big part of your stay. The price is excellent for NYC. The only thing you will want to think about is its location. I have used this hotel twice to visit the tourist spots in Manhattan and this...

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Helpful?
5Thank commancer
NY391, Manager at Comfort Inn Brooklyn, responded to this review

Dear Guest Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide...

Taylor, Arkansas
Reviewed 28 April 2014

I am very torn on what to write about this hotel. The price was very good. The room was small, but they say all the rooms are small in NYC. The area kind of threw me but I have never been to NYC before. My daughter had checked it out and thought it was okay. It is about 2 blocks...

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2Thank LeAnn H
NY391, General Manager at Comfort Inn Brooklyn, responded to this review

Dear Guest Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an...

Saint Louis, Missouri
Reviewed 15 March 2014

This hotel is located in a mixed warehouse, residential area bordered by a highway and an exit ramp. It is very reasonably priced. The front desk staff are ok. Some say nothing to you, others are quite pleasant and smiling. But when asked to do something, they were very accommodating. The breakfast area person is more interested in her cell...

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Helpful?
4Thank TravelPansy
NY391, General Manager at Comfort Inn Brooklyn, responded to this review

I appreciate for your feedback. Many places that you mention , we have to do upgrade and we already in process for the new furniture in the room including wordrobe and chair.We are looking to see you again and we will try to give you best service. Again Thankyou very much for your response.

Rochelle Park, New Jersey
Reviewed 11 December 2013

I decided to choose this place because i wanted to go to the city but at the same time stay at a cheap place, so my friend suggested me this hotel. What did I find upon my checkin ? Nothing but the best Friendly and Helpful Staff Close passageway to the subway - takes you to Times Square fast Speckless...

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5Thank EricP2000
60827Jenny, General Manager at Comfort Inn Brooklyn, responded to this review

Dear Eric, We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again...

Pittsburgh, Pennsylvania
Reviewed 23 October 2013

Only two blocks from the subway. This is a very clean but modest hotel. The breakfast was very good with fruit, eggs, sausage, waffles, etc. We stayed there 4 nights. It is not the best of locations if you want to just take a stroll from the hotel and grab a bite to eat or a drink as it is...

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6Thank MKEMF
60827Jenny, General Manager at Comfort Inn Brooklyn, responded to this review

Hi MKEMF, Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, General Manager

Basel, Switzerland
Reviewed 19 October 2013

If you plan to visit New york, you should consider this hotel for such purpose because you will leave your room early in the morning and come back later in the night. This hotel is very close to a metro station (2 min by walk) and you can join New York city center if you take a Express line in...

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4Thank MOUSS190273
60827Jenny, General Manager at Comfort Inn Brooklyn, responded to this review

Dear Guest, Thank You for staying with us and thank You for consideration. We definitely will work on your couple of concerns and hope to see you again very soon. Sincerely, General Manager

Zanesville, Ohio
Reviewed 16 October 2013 via mobile

With two little boys, ages 2 and 11 months, we didn't know what to expect with this hotel. It was perfect! Nice breakfast. Short and safe walk to the subway. Clean rooms. Comfy bed. Queen bed room and still had room for a pack and play. We would definitely stay in this hotel again!

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3Thank amykatparsons
60827Jenny, General Manager at Comfort Inn Brooklyn, responded to this review

Dear Guest, We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Room Service
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Room Service
  • Business Centre with Internet Access
  • Laundry Service

Additional Information about Comfort Inn Brooklyn

Address: 353 38th St, Brooklyn, NY 11232-2511
Region: United States > New York > Brooklyn
Number of rooms: 77
Also Known As:
Comfort Inn Brooklyn Hotel Brooklyn
Comfort Inn Brooklyn New York
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Inn Brooklyn staff and other travellers.
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Questions? Get answers from Comfort Inn Brooklyn staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Quieter rooms face back & have even numbers; odd numbers face front; rooms x02 & x01 at far end of corridor; avoid floor with breakfast area”
 of 5 bubbles Chelydra, 25 Aug 2016 | Read review
“If your door won't lock when you close it, lift up on the handle. Tell the staff - they will fix it.”
 of 5 bubbles YeOldeRover, 3 Jun 2016 | Read review
“Avoid the first floor, as this is where the communal dining area is.”
 of 5 bubbles StomWiltshire_UK, 3 May 2016 | Read review
“first floor rooms allow you to bypass the very busy elevator”
 of 5 bubbles 478bethanys, 3 Dec 2015 | Read review
“breakfast is on the first floor (above the entrance floor) if you want to be close to breakfast/coffee”
 of 5 bubbles IloveAKL, 5 Jul 2015 | Read review
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