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Westmark Fairbanks Hotel and Conference Center

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Westmark Fairbanks Hotel and Conference Center
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691 Reviews from our TripAdvisor Community

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There are newer reviews for Westmark Fairbanks Hotel and Conference Center
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Showing 634: English reviews
Wellington, New Zealand
Level Contributor
27 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 5 February 2016

We really liked staying at the Westmark. We checked in quite late which wasn't an issue and we found the staff (all but one) to be incredibly helpful. We were assigned a deaf/blind friendly room and we couldn't get to sleep at night because the sprinkler system or something else in the room kept going off , we asked to... More 

Helpful?
Thank singhrajnesh
San Francisco, California
Level Contributor
27 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 2 February 2016

Located on 10th Ave this hotel is not quite downtown and in the winter cold we did'nt want to walk but parking was free and it was easy to find spots downtown. The hotel was clean and safe. The staff were very friendly giving us a late checkout after being out all night viewing the northern lights. We had a... More 

Helpful?
Thank Amy M
Lee H, General Manager at Westmark Fairbanks Hotel and Conference Center, responded to this review

Dear Amy, Thank you very much for your kind review of our property. I hope you had a great Northern Lights display during your stay! Sincererly, Lee Halvorson General Manager Westmark Fairbanks Hotel More 

Sonoma County, California
Level Contributor
23 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 5 January 2016 via mobile

This hotel .. was big ..easy to find. . Staff was very helpful and very nice... front desk, gift shop, restaurant and bar all provided great service. .. Unfortunately the room we were in was extremely charged with static electricity, that we kept getting shocked anytime we touched each other or the furniture. The synthetic comforters and sheets needed some... More 

Helpful?
1 Thank cola1979
Lee H, General Manager at Westmark Fairbanks Hotel and Conference Center, responded to this review

Thank you very much for your kind review of our property. I am glad you found our staff to be very helpful and friendly. Fairbanks is very dry in the winter and we are in the process of changing out the blankets for that very reason. Static electricity during the winter can be very troublesome especially to housekeepers that have... More 

washington
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 11 December 2015

The hotel is well past it's expiration date, from its shabby furniture both in the lobby and in the rooms, to the outdated room décor featuring grandma's bed, bedspread and television. Our bed, room 318 north tower, was particularly hideous. One side of the "king's" springs were so worn you could feel the coils and were noticeably lower in elevation... More 

Helpful?
Thank foxak
Lee H, General Manager at Westmark Fairbanks Hotel and Conference Center, responded to this review

Thank you very much for your review of our property. I am sorry that we did not meet your expectations during your stay in Fairbanks. Many of the items you mentioned are on our radar for upgrading in the very near future. The North Tower will have all beds replaced by April and any of the older style televisions that... More 

Travellers are raving about these Fairbanks hotels

Seattle, Washington
Level Contributor
196 reviews
74 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
Reviewed 23 November 2015

Room is cozy, old fashioned of sorts ... but then you ARE in Fairbanks Alaska, so you're doing great. Rooms have both heating and air-conditioning, small refrigerator, ample lighting; and I don't know if it was the water or the shampoo/cond. but my hair was remarkably soft after washing it there! The breakfast is a mediocre "American style buffet" type... More 

Helpful?
Thank IMJetlagged
Lee H, General Manager at Westmark Fairbanks Hotel and Conference Center, responded to this review

Thank you very much for your kind review. I am happy that you enjoyed your stay with us. You were staying in one of our South Tower rooms during your stay. While the South Tower is much older than the North Tower all of the rooms have been completely renovated in the past three years. The rooms are smaller than... More 

Texas
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 19 November 2015

The Westmark appears to be your typical conference hotel with a large lobby, gifts shop/Starbucks, hotel bar/cafe, and hotel restaurant. There are the usual meeting rooms. On check-in, the solo clerk checked us in with little conversation. We found the room to be comfortable, clean, but a bit dated. Most hotels have done away with the comforter/bedspreads - not the... More 

Helpful?
Thank D C
Lee H, General Manager at Westmark Fairbanks Hotel and Conference Center, responded to this review

Dear D C, Thank you much for your review of our property. I hope you found your stay satisfactory. I apologize for your check in experience. We pride ourselves on being friendly and your check in experience did not appear to be all that friendy. We are in the process of updating our top of bed program and have completed... More 

Colden, New York
Level Contributor
169 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 174 helpful votes
Reviewed 14 November 2015

My husband and I stayed here on 2 separate nights as part of our Holland America land/cruise trip. Because our 2 stays were part of our entire HAL land/cruise trip I have no idea what the costs were for our rooms. The first night was 8/9/15. Our room #539 was huge. It had a mini kitchen area of a table... More 

Helpful?
Thank chris45ny
Lee H, General Manager at Westmark Fairbanks Hotel and Conference Center, responded to this review

Dear Chris, Thank you so much for your review. I am glad you enjoyed your stay with us. Room #539 was an Executive Suite and we have 88 of them on our property. Is nice to have the extra room plus the mini kitcheonette and sitting area. It sounds like you had a great trip to our fine State and... More 

Elkhorn, Wisconsin
Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 12 November 2015

We were quoted a price of 138.00 including taxes and fees for one night in this old, dingy and not very clean hotel. The next morning at checkout we were charded $198.00 I have been fighting this bill with copies of the reservation which stated $138. but they won't leven discuss it. What a rip. Never ever stay at this... More 

Helpful?
Thank TravelPals53121
Lee H, General Manager at Westmark Fairbanks Hotel and Conference Center, responded to this review

Dear TravelPals, Thank you for your review of our property. I am sorry to hear about your billing issues. It certainly is our policy to honor your reservation rates. If you reach out to me I will get this resolved as soon as possible. I hope the rest of your visit to Alaska was great! Thank you Lee Halvorson General... More 

Anchorage, Alaska
Level Contributor
60 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 12 November 2015

I have stayed at this hotel on numerous occasions for work related trips. When you think of Westmark, you think of a first class hotel. This is not the case with this hotel. First there are no microwaves in the rooms. I can understand that they feel they can make money to have you use their restaurant. But, it is... More 

Helpful?
Thank Kipp K
Lee H, General Manager at Westmark Fairbanks Hotel and Conference Center, responded to this review

Dear Kipp, Thank you very much for your review of our property. I am sorry that you had some problems during your stay. We have 88 Executive Suites at the hotel that have mini-kitchins with refridgerators and microwaves that might be an option on future stays. Our 136 South Tower rooms have all been recently renovated and all include a... More 

Berkeley, California
Level Contributor
371 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 104 helpful votes
Reviewed 11 November 2015

The hotel is nice, the room was quite large, comfortable, clean. The breakfast was very basic and nothing in any way special. The restaurant is fine for a drink but if you want to eat something nice you may consider walking to a restaurant in the downtown area which is not too far away.

Helpful?
Thank hiking-har
Lee H, General Manager at Westmark Fairbanks Hotel and Conference Center, responded to this review

Thank you very much for your review. I am sorry you did not find our dinner menu in Red Lantern to your liking. There are plenty of other great dining options in our area though and we do enjoy competing for your business when it comes to dining. Perhaps next time we can intice you with something nicer on our... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Westmark Fairbanks Hotel & Conference Center is rising to new heights in Fairbanks and sets the standard for elegance, style and service in the Golden Heart City. With a convenient downtown location, the Westmark Fairbanks is prepared to meet your every need, whether business or leisure. Your hospitality needs are served with 400 guest rooms and more than 17,000 square feet of meeting space. Junior, executive and two room suites are available. Wi-Fi internet connection is also available. ... more   less 

Additional Information about Westmark Fairbanks Hotel and Conference Center

Address: 813 Noble Street, Fairbanks, AK 99701-4977
Region: United States > Alaska > Fairbanks
Price Range: €88 - €120 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Westmark Fairbanks Hotel and Conference Center 3.5*
Number of rooms: 400
Reservation Options:
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Also Known As:
Westmark Fairbanks Hotel Fairbanks
Westmark Hotel Fairbanks
Westmark Fairbanks Hotel And Conference Center Alaska
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Questions & Answers

Here's what travellers have asked, with answers from Westmark Fairbanks Hotel and Conference Center staff and other travellers.
14 questions
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Neosho, Missouri
4 months ago

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Questions? Get answers from Westmark Fairbanks Hotel and Conference Center staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Everything else being equal(!!), you MAY be able to see a HINT of the Aurora Borealis from a north-facing room on the highest floor.”
 of 5 bubbles PeterSB2013, 17 Nov 2016 | Read review
“Look for another place if you want to eat in the hotel”
 of 5 bubbles Stephen27, 14 Nov 2016 | Read review
“The hotel was very quiet everywhere...”
 of 5 bubbles H2002SYcarols, 31 Oct 2016 | Read review
“We had a room change which was lighter and brighter. It was a higher room with a nice view over the back of the hotel.”
 of 5 bubbles colleencanberra, 9 Oct 2016 | Read review
“rooms are equipped with small kitchen-ette and very close to downtown about a 10 minute walk”
 of 5 bubbles frances5228, 2 Oct 2016 | Read review
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