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Extended Stay America - Fairbanks - Old Airport Way

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Traveller (19)
Room & Suite (11)
Dining (3)
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Overview
  • Excellent7%
  • Very good16%
  • Average29%
  • Poor13%
  • Terrible35%
3 weeks ago
“stay in alaska”
28 Aug 2017
“location closeby, clean rooms, bad staff and nothing in breakfast”
Free Wifi
Free Parking
Breakfast included
Indoor pool
Non-Smoking Rooms
Family Rooms
Fitness centre
2 Star Hotel
All hotel details
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Reviews (65)
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1 - 5 of 64 reviews
Reviewed 3 weeks ago

it was okay, breakfast was mediocre, coffee was good, service was limited, hotel was undergoing construction so that added to discomfort; location was great. The value was pretty good, the price to stay here was very low, but i think we got what we paid...More

Review collected in partnership with Extended Stay
Thank Brady B
Response from 00esa, Manager at Extended Stay America - Fairbanks - Old Airport WayResponded 3 weeks ago

Thank you for taking the time to share your feedback. We are pleased you had an overall good stay, but we are sorry for the inconvenience you experienced while here. It was good to have you here, and we hope you will consider us again...More

Hotel's Favourite
Reviewed 3 October 2017

We had a lovely stay. The Front Desk was very helpful. The room was spick and span clean. Not so much in the way of breakfast, but we were supplied kitchen items and we ate dinners in the room, prepared lunches, and had out own...More

Review collected in partnership with this hotel
Thank Douglas B
Response from 00esa, Manager at Extended Stay America - Fairbanks - Old Airport WayResponded 4 October 2017

Douglas, thank you for posting a review so future travelers can read about your pleasant experience here at Extended Stay America. We are delighted to read that you loved our helpful associates and your clean & comfortable room. It was a pleasure having you as...More

Reviewed 28 August 2017

Rooms were clean and neat Staff was rude they claim they have breakfast but have only granola bars and coffee, no mllk, no fruits as well ! location is very close to airport, so worth staying 1 night but not moreMore

Thank dcruz007
Response from 00esa, General Manager at Extended Stay America - Fairbanks - Old Airport WayResponded 29 August 2017

Thank you for taking the time to evaluate your stay. We are happy that you liked our convenient location and your clean room. However, we are sorry for the service issue you had and for your disappointment with our breakfast offerings. We hope to see...More

Reviewed 4 August 2017

It was a safe and healthy cruise, but the staterooms were very disappointing, the entertainments only of medium interest, and the expenses aboard ship were high. Best port was not a stop bu a tour of Glacier Bay in Alaska. Stunning scenery!

Thank anne h
Response from 00esa, General Manager at Extended Stay America - Fairbanks - Old Airport WayResponded 5 August 2017

Anne, thank you for your review. Although your overall experience was pleasant, we are sorry if any inconvenience was caused while you were here. It was a pleasure having you as our guest, and we hope to see you again. Sincerely, General Manager

Reviewed 24 July 2017

I came up to visit Fairbanks with a friend for the first time and choose to stay here based on the price but also wanted to give this place a fair shot after reading various mixed reviews. My first clue on how our weekend would...More

1  Thank onesangel
Response from 00esa, General Manager at Extended Stay America - Fairbanks - Old Airport WayResponded 25 July 2017

Thank you for your feedback and for being our guest. Please accept our sincere apologies for not living up to your expectations, or ours. We strive to provide wonderful hospitality to all of our guests, but we obviously let you down. Your feedback is important...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Free Parking
Self-Serve Laundry
Shuttle Bus Service
Breakfast included
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Things to do
Fitness Centre with Gym / Workout Room
Indoor pool
Details
Price range
US$81 - US$160 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Price range
US$81 - US$160 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Family Rooms
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Traveller (19)
Room & Suite (11)
Dining (3)
Questions & Answers
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Brandie M
26 August 2015|
Answer
Response from Simon P | Reviewed this property |
The internet isn't bad, however they do offer three levels of premium internet at a fee and it's not bad I think $20 for a week for the fastest
1
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Room Tips
"In order to have any kind of outdoor area you would have to buy a room in the 6000s"
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"go with 2nd floor rooms and non-smoking section (good luck!)"
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"choose one facing the Fed Myers much better view."
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"Don't bother"
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