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SpringHill Suites Fairbanks

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SpringHill Suites Fairbanks
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522 Reviews from our TripAdvisor Community

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Showing 483: English reviews
Scappoose
Reviewed yesterday NEW

Clean but boring color scheme and the remodel plans are just as drab. Nice two room suite with desk. Downtown location across from the river and great front desk staff. Restaurant has a good wine list and seemed very popular. I was not impressed. Very expensive even for Alaska and the chef seemed to have forgotten the crab in the...

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Thank Regina H
Reviewed 2 days ago NEWvia mobile

We are a family of 4.5 stayed at the hotel in Fairbanks. Nice hotel. Clean. Great location. Walking distance to evening. Breakfast buffet is amazing! Added bonus that Marriott points go towards SPG now. So many options! Highly recommended!

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Thank nickybucket
Reviewed 6 days ago NEW

The staff was very helpful, and the rooms were clean and comfortable with one exception. It was New Year Eve and they were having trouble with the HVAC system so there was no air conditioning and the room was uncomfortably warm. We finally got a fan which was a little relief. The window don't open so it was a long...

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Thank frank o
Lisa S, Manager at SpringHill Suites Fairbanks, responded to this review

Thank you for taking the time to comment on your experience while at the SpringHill Suites Fairbanks. I apologize that your recent stay was not what you expected and I appreciate your feedback. I apologize it was not corrected during your stay. I am delighted to hear our staff was helpful and you enjoyed the rooms, except for the heating...

Statesville, North Carolina
Reviewed 6 days ago NEW

We stayed here twice with 4 days in between. The first we were not acknowledged at the desk even though we were the only people there and 2 associates behind the desk. No warmth from either. Then to add insult to injury we were given a very non Spring Hill room. No suite - just a very ordinary hotel room...

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Thank jim1231
Lisa S, Manager at SpringHill Suites Fairbanks, responded to this review

Thank you for taking to share your experience at the SpringHill Suites Fairbanks. I'm so sorry that your experience with the front desk was not what you should have received. I will have a discussion with the Front Desk Manager to ensure all new Associates have completed all the necessary training which is what our customer service is based on....

Crossville, TN
Reviewed 2 weeks ago via mobile

I booked this hotel on my weekend solo trip to Fairbanks. The room was very clean and the breakfast was very delicious! Exactly what I needed for my stay- maybe even more! It is right downtown and even has the best restaurant in town! The staff were very polite and arranged transportation to and from the airport.

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Thank Beccisbucketlist
Elizabeth T, Manager at SpringHill Suites Fairbanks, responded to this review

Hello, Thank you for your kind words about the hotel. It’s common for us to hear how nice it is for guests to stay in heart on downtown, but we always appreciate it when you take the time to share it with others. We look forward to your return.

Reviewed 4 weeks ago

Centrally located, clean, comfortable, friendly. Free breakfast, free airport shuttle. One downside is the couch in our room sounded like it was stuffed with plastic. Otherwise, it's a fine place to stay. The other downside was we were stuck with 2 double beds instead of a queen, but it still worked out.

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Thank Jen J
Lisa S, Manager at SpringHill Suites Fairbanks, responded to this review

Thank you for taking the time to comment on your recent stay and sharing your experience with the SpringHill Suites Fairbanks. I am pleased you had such a great experience at our SpringHill Suites in Fairbanks. I hope you were able to enjoy the Aurora during your visit. They are so spectacular but can disappear so quickly. I know having...

Dallas, Texas
Reviewed 4 weeks ago

This is a very good SpringHill property and is consistent with Marriott standards. The hotel was clean and well kept, and staff were friendly and helpful. Despite the -50 degree temperatures, everything seemed to be humming along without issues. They had adequate parking with power connections for the block heater either next to the hotel or across the street. The...

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Thank GovernorofRome
Lisa S, Manager at SpringHill Suites Fairbanks, responded to this review

Thank you for taking the time to comment on your experience at the SpringHill Suites Fairbanks. I am pleased you had a great experience at our SpringHill Suites in Fairbanks. You’re a valued customer; everything we do is aimed at providing you with an excellent hotel experience. Our goal at SpringHill is for you to relax and rejuvenate, even in...

Reviewed 4 weeks ago via mobile

Start with pros: Spacious room with powerful heater Free 24hrs shuttle to and from airport&train station Cons: 1. Crowded and extremely disappointing breakfast: the breakfast area was small so it was hard to find a spot to eat. Choices they offered were extremely limited and of low quality. Hard and cold croissants, scrambled eggs, coffee with instant creamer, tasteless fried...

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Thank Ma P
Lisa S, General Manager at SpringHill Suites Fairbanks, responded to this review

Thank you for taking the time to share experience with the SpringHill Suites Fairbanks. I apologize for your experience with the front desk was not what you should have received in the lack of communication at check in at from one shift to another. I will email your directly to discuss your other issues regarding compensation however it will not...

Bakersfield, California
Reviewed 4 weeks ago via mobile

Even though the weather was -50°, the staff made us feel warmly welcomed... especially Kathy in the night shift who went above and beyond. Room was large. Big bathtub. Only downside was single instead of double sinks.

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Thank Mary G
Lisa S, Manager at SpringHill Suites Fairbanks, responded to this review

Thank you for taking the time to comment on your experience at the SpringHill Suites Fairbanks. I am pleased you had a great experience at our SpringHill Suites in Fairbanks. You’re a valued customer; everything we do is aimed at providing you with an excellent hotel experience. I glad we were able to warm you up, the weather has not...

Reviewed 5 weeks ago via mobile

A standard Springhill Suites. That said it is very good. Marriott has high standard and so do I. Very loyal Marriott platinum rewards member. Room are clean and quiet. Breakfast is good. Staff helpful. Airport shuttle is handy.

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Thank Todd B
Elizabeth T, Manager at SpringHill Suites Fairbanks, responded to this review

Hello, Thank you for taking the time to share your recent experience at the SpringHill Suites Fairbanks with us. It was our pleasure to offer you Alaskan hospitality and look forward to your return. We hope your trip to Alaska was fantastic!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Breakfast included
  • Airport Transportation
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Come stay in downtown Fairbanks next to the Chena River. Featuring separate areas for sleeping, eating and working, SpringHill Suites provides guests with a microwave, mini-fridge, desk and pull-out sofa bed. Enjoy complimentary continental breakfast buffet and airport shuttle, as well as pool, whirlpool, exercise room and wireless. ... more   less 

Additional Information about SpringHill Suites Fairbanks

Address: 575 1st Ave, Fairbanks, AK 99701
Region: United States > Alaska > Fairbanks
Price Range: €123 - €253 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites Fairbanks 3*
Number of rooms: 140
Reservation Options:
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Also Known As:
Springhill Suites Fairbanks Hotel Fairbanks
Fairbanks Springhill Suites
SpringHill Suites Fairbanks Alaska
Hotel Style:
#3 Romantic Hotel in Fairbanks
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Questions & Answers

Here's what travellers have asked, with answers from SpringHill Suites Fairbanks staff and other travellers.
12 questions
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Eugene, Oregon
over a year ago
Johnstown, Pennsylvania
2 months ago
Johnstown, Pennsylvania
2 months ago

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Questions? Get answers from SpringHill Suites Fairbanks staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floors facing North and the river are nice. Make sure the AC works, even if it is winter.”
 of 5 bubbles franko623, 13 Feb 2017 | Read review
“Do Not accept a handicapped room - they are not suites.”
 of 5 bubbles jim1231, 13 Feb 2017 | Read review
“View of the river and bridge.”
  • View over river, bridge and church - magical!
  • View from just outside the front of the hotel, also can be seen from rooms on that side.
 of 5 bubbles susansN1523PK, 4 Jan 2017 | Read review
“Ask for a quieter floor.”
 of 5 bubbles davidk24, 28 Dec 2016 | Read review
“Higher floors have better views”
 of 5 bubbles J2983LLjamesm, 17 Oct 2016 | Read review
5 of 5