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Best Western Plus Chena River Lodge

799 reviews
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Traveller (76)
Room & Suite (140)
Storyboard
Overview
  • Excellent51%
  • Very good35%
  • Average9%
  • Poor4%
  • Terrible1%
Travellers talk about
“waffles”(52 reviews)
“fred meyer”(46 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Free Airport Transportation
Family Rooms
2.5 Star Hotel
All hotel details
Offers from Best Western Plus Chena River Lodge
Special Offer: BOOK DIRECT & SAVE
Hotel deals
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (799)Write a Review
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Traveller rating
387
257
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35
14
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387
257
74
35
14
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All reviewsclose to the airportwafflesfred meyerthe breakfast areaconvenient locationplug inschena riverfront desk staffbeds were very comfortablefree breakfastgreat place to stayclean hotelup to daterooms are largestaff was very friendly and helpfulenjoyed my staybusiness center
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21 - 25 of 767 reviews
Reviewed 16 September 2017

I'm glad I chosen this hotel for my transition stat in Fairbanks for the cruise The hotel is much better than I expected and more The staffs are very helpful I recommend this hotel without any hesitationMore

Review collected in partnership with Best Western
Thank Mabel L
Response from BestWestern C, Director of Sales at Best Western Plus Chena River LodgeResponded 18 September 2017

Thank you so very much for your outstanding recommendation! I am glad to hear that the hotel met your travel needs and your stay was enjoyable. We are definitely concerned about our guests’ experience at our hotel and it brings us great pride as a...More

Reviewed 12 September 2017

The hotel and staff were great. The location was very desirable for our needs. The only down side was no fresh cookies at check in, but then again, my waistline thanks them for that. I would stay here again!

Thank 938nancy
Response from BestWestern C, Director of Sales at Best Western Plus Chena River LodgeResponded 15 September 2017

Thank you for taking the time to send a review. We appreciate your feedback I am pleased to hear that you had an enjoyable visit. Hope that we see you again when traveling into Fairbanks Best of Regards, Niki Cserni Director of Sales

Reviewed 7 September 2017 via mobile

This Brst Western is showing it age. The check in staff told me that they are in the process of updating this hotel and I agree ithis hotel needs a face lift. One area that could improve are the number of tables and chairs during...More

Thank Barbara Y
Response from ChenaRivergm, Manager at Best Western Plus Chena River LodgeResponded 8 September 2017

Dear Valued Guest, Thank you so much for choosing to stay with us as well as taking your time to write a review. We hope to serve you in the future! Safe travels. Best Regards, Kristen Koch Front Desk Manager

Reviewed 7 September 2017

stayed at chena river lodge best western was ok breakfast avererage, hotel staff friendly, promised me an best western stay card never got it, dont have a shuttle but will pay for taxi to and from airport,rooms ok pillows not very comfortable had to get...More

Thank cocknykid
Response from ChenaRivergm, Manager at Best Western Plus Chena River LodgeResponded 8 September 2017

Dear Valued Guest, Thank you so much for staying with us we appreciate your business! In order to get your card you should be able to receive it through the Best Western Rewards Member Site. They normally send them to the guests home address we...More

Reviewed 29 August 2017

In Fairbanks often on business and I stay here when available. Great staff, quiet, good internet connection. Rooms are well cared for and up to date on amenities. Breakfast area is a bit small, but other than that no complaintsMore

Review collected in partnership with Best Western
Thank T P
Response from ChenaRivergm, Manager at Best Western Plus Chena River LodgeResponded 31 August 2017

Dear Valued Guest, We would just like to take a moment to thank you for choosing to stay with us as well as writing us a review! We are so glad you enjoy your stays with us and we hope to serve you again in...More

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134567154
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Free Parking
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Free Parking
Airport Transportation
Breakfast included
Laundry Service
Self-Serve Laundry
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Meeting Rooms
Multilingual Staff
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Details
Price range
US$74 - US$182 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Family Hotel in Fairbanks
#2 Romantic Hotel in Fairbanks
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$74 - US$182 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Family Hotel in Fairbanks
#2 Romantic Hotel in Fairbanks
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (76)
Room & Suite (140)
Dining (14)
Pool & Beach (1)
Amenities (14)
Business Centre & Event Rooms (8)
Questions & Answers
Ask a question
Chenyishih
6 February 2018|
Answer
Response from wolf3728 | Reviewed this property |
I visited these areas and only had a 2WD car without any problems. Santa Claus house is closed until May 1st. Chena hot springs, bring your own towel, they changed $5, per towel.
0
Votes
SabinaJan
1 September 2017|
AnswerShow all 12 answers
Response from BestWestern C | Property representative |
Hello SabinaJan, Yes the Northern Lights are visible from the Hotel but also a short walk towards the river will get you a better view.
1
Vote
traveler89604
9 July 2017|
AnswerShow all 6 answers
Response from Guilherme S | Reviewed this property |
I don´t think so. They barely have wi-fi (it´s pay to use). But then again, that´s part of the experience of being in the wilderness. Just my two cents.
0
Votes
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Room Tips
"back side of hotel is quiet. very busy highway in front."
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"Overall a very quiet location avoid the end rooms near the ice machines which are very noisy."
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"They all look nice!"
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"No comment!"
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