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All reviewsolder hotelnorthern lights are visiblelarge roomwalking distance to downtownpublic areasfull kitchenwafflesbreakfast is servedtrain stationcold weatherthe air conditioningfree breakfastwould stay here againstaff was friendly and helpfulfree shuttle to the airportfirst floorstayed one night
The room was spacious and clean, adequate for a one night stay. However, the check in and check out staff were atrocious. They sit at a small desk behind the main counter and they hate anytime you approach the counter because god forbid they need...More
Thank Natalia K
Response from Tony P, Front Office Manager at Regency Fairbanks HotelResponded 2 weeks ago
Thank you for your review, I am disappointed to hear that our desk staff did not get up and address you upon your arrival and departure. This is not typical of our desk staff and will be addressed as well as your reviewed shared with...More
Had to go to Fairbanks on short notice. The staff were very helpful and accommodating. It was -34 and they kept me warm and had a lot of places to plug the rental car in. Tubby's restaurant had a few good selections for dining featuring...More
Response from Tony P, Guest Relations Manager at Regency Fairbanks HotelResponded 6 February 2018
Thank you for the review we are glad you enjoyed your stay with us.
The hotel was old school, comfortable but very old. It's not pricy, so I wouldnt blame them. A good budget choice. But the breakfast was really too bad. Almost nothing to eat. The only thing they have was badly prepared.More
Response from Tony P, Guest Relations Manager at Regency Fairbanks HotelResponded 5 February 2018
Thank you for the review, we do apologize that you were not happy with the breakfast. Our staff does try to provide hot fresh food daily. We as a property do try to provide a selection of items to include hot scrambled eggs, sausage links,...More
We traveled to Alaska in January with hopes of seeing the Northern lights. We selected this hotel because they advertised free 24/7 shuttle to and from the airport. Knowing we were going to arrive at 2am I called ahead to ask about how the shuttle...More
Stayed here for a few days in December. Facilities are great just what I needed. Room had all the comforts of home which I loved. My room was impeccably clean when I checked in. The housekeeper Tina who cleaned my room did a wonderful job...More
Yes, City Bus line does run by the Ice Park, however a short walk from the stop. There is a bus stop at the property to get you to the transit center where you would pick up the Red Line. Day pass is $3 per person... More
Yes, City Bus line does run by the Ice Park, however a short walk from the stop. There is a bus stop at the property to get you to the transit center where you would pick up the Red Line. Day pass is $3 per person. However, suggest looking at the Fairbanks MAC Transit Bus schedule because they do operate on limited hours in the evening. We also have schedules available at the front desk. A good suggestion would be to use Uber or Lyft for transportation from the ICE PARK in the evening after the buses have discontinued running