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About the only good thing I can say is the rooms were clean and in good condition. So the cleaning staff were doing their job. However, I can't understand why the blankets set to only partially cover you and were tucked in so well that...More
I stayed just 1 night after left my other place. I am always staying with IHG Group when I get the chance, this is a good option for your around Fairbanks, good breakfast, leisure area, short walk to outdoor little mall.
The hotel was good. I initially reserved the room for one night then decided to stay another night and was told he discount I received for the first reservation would be canceled and that I would have to pay a higher price for both nights...More
Like everything: shuttle from airport, excellent service, shuttle to train, across the road from pizza place and shops. Nice, friendly people.
Breakfast was simple but adequate. Good internet.
I would use this hotel again.More
Response from DeShaun M, General Manager at Holiday Inn Express Hotel & Suites FairbanksResponded 31 July 2017
We are pleased to hear that you enjoyed your stay at the Holiday Inn Express Fairbanks. Our goal is to provide excellent customer service mixed with all the efficient options of nearby shopping, eating and exploring. Thank you for taking the time to...More
First time in Fairbanks and didn't want any surprises as four of us were there on business and drove up from Anchorage. This HI Express is pretty much the same as every other I have visited, which was exactly what we were looking for. There...More
Response from DeShaun M, General Manager at Holiday Inn Express Hotel & Suites FairbanksResponded 20 July 2017
I just wanted to say thank you for taking the time out of your day with providing valuable feedback about our hotel. We always look for ways we can improve our guest services. I will pass your notes on to the front desk...More
This hotel, as of April 2015, had two clothes washers and dryers. If I remember right, they we located on the second floor and both the washers and dryers cost $1.00USD per load. The front desk sold detergent.