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Holiday Inn Express Fredericksburg Southpoint

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Holiday Inn Express Fredericksburg Southpoint
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122 Reviews from our TripAdvisor Community

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Showing 118: English reviews
Sebastian, Florida
Reviewed 1 week ago via mobile

Wow! That's all I have to say. The woman at the front desk was awful. Such an attitude that I opted to go somewhere else. This was the second bad experience in this town. I thought holiday inn expresses were known to be friendly service?

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Helpful?
1Thank Kateg812
Sarah H, Guest Relations Manager at Holiday Inn Express Fredericksburg Southpoint, responded to this review

It is never easy to hear that a guest has had a bad experience. We take all guest concerns and feedback very seriously and I have reached out to you privately with regards to your comments so that we may ensure that your concerns are addressed. I look forward to hearing back from you and sincerely hope that you will...

Harrisonburg, Virginia
Reviewed 4 weeks ago

I have stayed at all types of hotels from the cheap on a tight budget hotels to the fancy golf resorts. When I have stayed at Holiday Inn Express in the past they have been very nice clean hotels, however Holiday Inn Express Fredericksburg Southpoint did not live up to this. We picked this hotel over cheaper ones due to...

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Helpful?
2Thank Nicole L
Sarah H, Guest Relations Manager at Holiday Inn Express Fredericksburg Southpoint, responded to this review

Thank you for being our guest and thank you for taking the time to provide us with such detailed feedback on your experience. We take all guest concerns and feedback very seriously and I can assure you that your feedback has been addressed internally to ensure a superior experience for future guests. We sincerely hope that you will reconsider staying...

Rochester, New York
Reviewed 4 weeks ago via mobile

We drove late into the evening and just needed a place to rest on our way south. The night auditor who checked us in without a reservation was very nice and polite, the lobby was clean and neat. The room was also clean, a keurig coffee maker and good hair and skin product. Bed was very comfortable, shower in the...

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Helpful?
Thank mariellPw
Sarah H, Guest Relations Manager at Holiday Inn Express Fredericksburg Southpoint, responded to this review

Thank you for being our guest and thank you for taking the time to provide us with feedback on your experience. We appreciate your comments on our friendly, efficient staff, our clean, comfortable rooms and great shower. We apologize that our complimentary breakfast failed to meet your expectations. We strive to ensure that our breakfast consistently meets franchise requirements and...

Sandia Park, New Mexico
Reviewed 25 October 2016 via mobile

Typical Holiday inn express. Easy to get to clean comfortable room. I stay at a lot of their hotels as they are really consistent. I will stay here again when in this part of the country because it is clean and comfortable.

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Helpful?
Thank twhitefish
Sarah H, Guest Relations Manager at Holiday Inn Express Fredericksburg Southpoint, responded to this review

Thank you for being our guest and for taking the time to provide us with feedback on your experience. We are pleased to know that our hotel met your expectations for the quality and consistency you expect from our brand and we look forward to welcoming you back again in the future.

NJ
Reviewed 10 October 2016

The room was clean, but you can see it needed some updating. Toilet flusher was broken. Breakfast was just OK. I will not be back there..though the location was convenient to 95. We should have chosen another hotel.

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Thank SLE27
Sarah H, Guest Relations Manager at Holiday Inn Express Fredericksburg Southpoint, responded to this review

It is never easy to hear that a guest's stay failed to meet their expectations, so while we are glad that you enjoyed our convenient location and found your room to be clean, we are sorry to hear of the disappointments you encountered. We have taken your feedback to heart to ensure that future guests do not encounter the same...

Springfield, Missouri
Reviewed 6 October 2016

Typical HIE property, friendly staff and decent size workout room on second floor. Short wait to check in at about 2:35 pm was a surprise but no big deal. The TV in the room was small compared to most hotels but room was spacious and clean with a great bed to snooze in. Would stay again, just nothing major to...

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Helpful?
Thank JohnnyWorld
Sarah H, Guest Relations Manager at Holiday Inn Express Fredericksburg Southpoint, responded to this review

Thank you for being our guest and thank you for taking the time to provide us with feedback on your experience. We are pleased to know that your stay met your expectations and that you found our location to be particularly convenient and our beds comfortable. We look forward to welcoming you back again in the future and hope your...

Orlando, Florida
Reviewed 30 September 2016

This is a disappointing Inn. It is convenient to the Interstate, however, the Internet was poor, the chair in the room was broken and unfit for use, the air conditioner worked sporadically. Like so many things - the Inn looked good from the outside but on the inside.

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Thank CherokeeMan
Sarah H, Guest Relations Manager at Holiday Inn Express Fredericksburg Southpoint, responded to this review

While it is very challenging to hear that a guest's stay fell below our typical high standards for the hotel, feedback from our guests is invaluable in helping us to ensure that future guests do not encounter the same concerns. We understand the importance of internet connectivity to today's traveler. Should your travels permit a return visit and you encounter...

Esperance, New York, United States
Reviewed 17 September 2016 via mobile

We arrived after midnight after traveling 7 hours. We had reserved a king bed with pull out. We asked the front desk if there would be linens for the pullout in the room, she said yes. We went upstairs to find no linens for the pullout anywhere. Had to go back downstairs to get them. The pullout was HORRENDOUS and...

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Helpful?
Thank Brittany S
IHGService, Guest Relations Manager at Holiday Inn Express Fredericksburg Southpoint, responded to this review

Dear Brittany S, Thank you for your feedback and for staying with us. We realize you have many choices when it comes to lodging, and we sincerely appreciate your business with us. However, we are truly sorry if we did not meet your expected stay due to the condition of the beds and the level of service received. Your comments...

Saint Simons Island, Georgia
Reviewed 31 August 2016

Just about what I expected, a budget hotel near the interstate. It was quiet and staff were very friendly and concerned that everything was good. Breakfast was fine. There were plenty of tables for breakfast, unlike some hotels of this type. The hotel was a little old looking but everything worked so no complaints.

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Helpful?
Thank bobpinkerton
Sarah H, Guest Relations Manager at Holiday Inn Express Fredericksburg Southpoint, responded to this review

Thank you for being our guest and thank you for providing us with feedback on your experience. We are pleased to know that your stay met your expectations and that you enjoyed a quiet, relaxing stay. We look forward to welcoming you back again in the future and hope your next stay will exceed your expectations.

Miramar, Florida
Reviewed 23 August 2016 via mobile

I found this hotel clean and the staff was very helpful and friendly. I was in the middle of things for the weekend, great location. Loved the 12 noon check in and out. I was especially grateful for the late check out after we got stuck in traffic on I-95. Good breakfast choices. Very helpful staff, always eager to help...

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Helpful?
Thank Tanya B
Sarah H, Guest Relations Manager at Holiday Inn Express Fredericksburg Southpoint, responded to this review

Thank you for choosing Holiday Inn Express Fredericksburg Southpoint for your hotel needs while visiting our area for the wedding and thanks for your kind review of your stay. We are pleased to know that you found our location to be central and convenient for your needs and we appreciate your compliments on our good breakfast choices and friendly staff....

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Centre with Internet Access
  • Dry Cleaning
Official Description (provided by the hotel)
Welcome to the new Holiday Inn Express ® Fredericksburg Southpoint, located just off of I-95 at exit #126 on Jefferson Davis Highway.Our hotel offers a convenient location near all of the Fredericksburg attractions! Civil War enthusiasts can explore Chancellorsville Battlefield, Fredericksburg Battlefield, Wilderness Battlefield and Spotsylvania Battlefield. Other Fredericksburg attractions include George Washington’s Ferry Farm and Kenmore Plantation. Located between Washington D.C. and Richmond , our hotel is the perfect stopping point for exploring these great cities! Shopping enthusiasts will enjoy exploring Old Town Fredericksburg, with more than 100 boutiques and art galleries. Central Park offers more than 200 retailers and a movie theater. Wine, Hops and Spirits lovers can live it up at A. Smith Bowman Distillery, Blue and Gray Brewing Company and Lake Anna Winery. Recreation nearby includes Lake Anna State Park and Lee’s Hill Golf Club. Liberty Lanes Bowling Alley and Comedy Club are just ½ mile from hotel. Kings Dominion is just 29 miles from our hotel. Our Fredericksburg hotel is near businesses such as the University of Mary Washington, A-T Solutions, UPS and Providence Service Corporation. We are also within 35 miles of the North Anna Power Station, Quantico Marine Base and Fort A.P. Hill. ... more   less 

Additional Information about Holiday Inn Express Fredericksburg Southpoint

Address: 5422 Jefferson Davis Hwy., Fredericksburg, VA 22407 (Formerly Comfort Inn Southpoint)
Region: United States > Virginia > Fredericksburg
Price Range: €77 - €128 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Fredericksburg Southpoint 2.5*
Number of rooms: 125
Reservation Options:
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Also Known As:
Comfort Inn Southpoint Hotel Fredericksburg
Comfort Inn Fredericksburg
Fredericksburg Comfort Inn
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Questions & Answers

Questions? Get answers from Holiday Inn Express Fredericksburg Southpoint staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay on top floor....it's quieter that way.”
 of 5 bubbles jds754, 15 Aug 2016 | Read review
“First floor”
 of 5 bubbles ceciliat780, 4 May 2016 | Read review
“Rooms are nothing special”
 of 5 bubbles 4thenextadventure, 29 Mar 2016 | Read review
“For a good room ... Choose somewhere else.”
 of 5 bubbles Wineaux FromAlexandria, 2 Aug 2015 | Read review
“Our room was a king, with a couch. Any room would be acceptable.”
 of 5 bubbles 281gailr, 19 Jul 2015 | Read review
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