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Holiday Inn Boston Brookline

Traveller (90)
Room & Suite (183)
  • Excellent16%
  • Very good32%
  • Average28%
  • Poor14%
  • Terrible10%
Travellers talk about
“indoor pool”(23 reviews)
“fenway park”(42 reviews)
Free Wifi
Breakfast Buffet
Non-Smoking Hotel
Room Service
3 Star Hotel
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Offers from Holiday Inn Boston Brookline
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1 room, 2 adults, 0 children
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Reviews (723)
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All reviewsacross the streetindoor poolfenway parkbusiness centergreen linesox gameboston brooklinet stopbeacon stroom was spotlessconvenient locationbeds were very comfortablefew blockssafe neighborhoodlongwood medical areanew englandt station
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1 - 5 of 681 reviews
Reviewed 2 days ago

I made a reservation for 3/14/18 and could not get to Boston because of Nor-Easter #3 (Planes cancelled & delayed for a couple days). But they still charged me for the room. They said I picked the lower non-refundable rate. So be careful how you...More

Thank Tom W
Hotel's Favourite
Reviewed 7 November 2017 via mobile

I stayed in November: the hotel was appealing because it combines good value for money with close proximity to Boston University (which I was visiting). Comfortable, clean rooms, quiet at night time, lovely staff, and free coffee and cookies every day - I’d stay again!More

Thank zeddyh
Response from Roberto C, General Manager at Holiday Inn Boston BrooklineResponded 9 November 2017

Thanks for the great review, zeddyh! It's wonderful you enjoyed your stay with us so much! We strive for excellence so we're thrilled you appreciated not only our comfortable and clean rooms, but also our attentive and friendly staff! Your praise lets us know we're...More

Reviewed 1 week ago via mobile

Stayed here for one night because of proximity to where we needed to be in the morning. Parking adds on another $38 to your quoted price. Much of the property is dated. Staff at the desk was very nice. However when we called for extra...More

Thank SandmanNH
Response from Roberto C, General Manager at Holiday Inn Boston BrooklineResponded 1 week ago

Dear Guest, We appreciate you sharing your feedback. We are disappointed to hear that your stay with us did not meet your expectations. We strive to provide every guest with excellent experience and we regret that your stay with us did not reflect this. Please...More

Reviewed 2 weeks ago via mobile

I was deeply disappointed in this hotel this time around. The staff is very friendly and knowledgeable. Our room however was dismal and smelled musty. Other than the beds there wasn’t anyplace else to sit. The bathroom a complete horror show. We were there due...More

Thank Michele L
Response from Roberto C, General Manager at Holiday Inn Boston BrooklineResponded 2 weeks ago

We appreciate the feedback, Michele. It's unfortunate your stay in our hotel didn't exceed your expectations. We regret you weren't entirely satisfied with our furnishings and accommodations. We care deeply about the happiness and satisfaction of our guests so we'll address all of your concerns...More

Reviewed 2 weeks ago

Being a Platinum IHG member I frequently use their properties. I made a standard reservation for our daughters surgery at Brigham's at this location due to the proximity to the hospital. The surgery was postponed and I cancelled the reservation greater than 48 hours before...More

Thank lboisseau
Response from Roberto C, General Manager at Holiday Inn Boston BrooklineResponded 2 weeks ago

Dear Guest, we appreciate your feedback. We regret to hear about the challenges you faced upon canceling your reservation. We pride ourselves in our convenient and accommodating service, which is why this is so disappointing to hear. We've addressed your concerns with the appropriate members...More

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Awards & Recognition
Top amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Room Service
Hotel Amenities
Business Centre with Internet Access
Room Service
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Dry Cleaning
Multilingual Staff
Self-Serve Laundry
Things to do
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Price range
US$138 - US$413 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms
Price range
US$138 - US$413 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms
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Traveller (90)
Room & Suite (183)
Dining (32)
Pool & Beach (21)
Amenities (37)
Business Centre & Event Rooms (4)
Family and Play Areas (1)
Questions & Answers
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Edward H
23 January 2018|
AnswerShow all 2 answers
Response from badgermom3 | Reviewed this property |
Really many pets are cleaner than the filthy humans. You shouldn’t go to a hotel at all if you are worried about cleanliness.
6 October 2017|
AnswerShow all 2 answers
Response from Arlene H | Reviewed this property |
Parking fee is now $35.00, but I agree with the previous answer - I DO NOT RECOMMEND this hotel. it is NOT worth the convenience
Juliet B
2 May 2017|
Response from Roberto C | Property representative |
Hi Juliet, Thank you for connecting with us at the Holiday Inn! Yes we offer a Northeastern University rate, please call the hotel directly to book! Thanks, Roberto
Room Tips
"Stay far away from the front door or the outer rooms. They are ice cold."
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"Go for higher floor if you don't have a pet."
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"Do not stay in the corridor, only in the tower. Even the staff says so."
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"None of them! Expensive price, below budget facilities"
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