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Quality Inn and Suites

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134 Reviews from our TripAdvisor Community

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Showing 130: English reviews
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Reviewed 15 February 2017 via mobile

First the staff was wonderful! Polite and sincere. However, the bed was literally broke down and hurt to sleep on. The hot tub is very small and needed cleaned as it had green film on top of the bubbles. The pool was perfect....clean and temperature was most enjoyable. The breakfast was egg patties, sausage, waffles, breads, yogurt, apples, and oranges....

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Helpful?
Thank simplyflowersmeme
Andrew S, General Manager at Quality Inn and Suites, responded to this review

Hi simplyflowersmeme, Thank you for the review. I'd like to apologize for the issues that you experienced during your stay. Almost all the beds on our property are new, but we do have a few older mattresses. We do check on a regular basis whether our older mattresses are still in good shape, but we'll have to replace that one...

Portland, Oregon
Reviewed 16 December 2016 via mobile

The outside isn't updated and a lot of the rooms aren't fully updated but when i checked in, the lady working the front desk, Lily, was very friendly! She checked me in quickly. Always has a smile and is helpful, funny and friendly. Thanks Lily. They do offer a standard breakfast, hot and cold items; cereal, walfle maker and other...

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Helpful?
1Thank C M
Reviewed 14 December 2016

At check in, clerk declared we did not have a room on the first floor as reserved. Reservations were made on Nov 3, 2016, over one month ago. There is no elevator a this hotel. Clerk stated there were no rooms left on the first floor. I assured her, our reservation was for a first floor room. When I asked...

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Helpful?
Thank Doris W
Andrew S, General Manager at Quality Inn and Suites, responded to this review

Hi Doris, I would like to sincerely apologize for the experience you had at our hotel. A number of mistakes were made. It is true that we do not have an elevator and that a mistake was made by not having your reservation locked in a first floor room as requested. I have retrained the new staff member to whom...

Spokane, Washington
Reviewed 11 December 2016

I traveled to Vancouver on business, and after a long, icy drive checked in. My wife booked here (on tripadvisor) because it was close to where I needed to be, but now if I have any business in Vancouver I'd travel to come here. Very friendly, quick check in. Room was very clean and big. Bed is comfy, tv and...

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Helpful?
Thank TruckerMichael69
Wasilla, Alaska
Reviewed 16 November 2016 via mobile

I flew in late at night and needed a full restful night sleep before continuing on my trip. Reading other reviews I noticed several talked about the comfortable beds. I was not disappointed. I slept as well as possible for not being in my own bed. I was a little concerned when the hallway smelled like old cigarette smoke but...

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Helpful?
Thank coastoasis
Andrew S, General Manager at Quality Inn and Suites, responded to this review

Hi coastoasis, Thank you for your review. I'm happy to hear you found our beds comfortable. I apologize for the smell in the hallway - ordinarily it does not smell like that. I'm glad to hear that you enjoyed your room and our breakfast. Thanks again for taking the time to give us feedback and we hope to see you...

Portland, Oregon
Reviewed 9 November 2016 via mobile

Family in the Legacy hospital at Salmon Creek and we wanted to be close by. This hotel was just what we were looking for. Clean room, right around the corner from the hospital and near restaurants and coffee. It turned out the breakfast and coffee at the hotel suited us just fine and I took a nice cup of coffee...

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Helpful?
Thank danibrat
Andrew S, General Manager at Quality Inn and Suites, responded to this review

Hi danibrat, Thank you for your kind words. I hope that everything at the hospital went smoothly. I'm glad to hear that we were able to provide a convenient and close stay for you. Thanks again for the review. Regards, Andrew, GM

Port Hadlock
Reviewed 1 November 2016 via mobile

Had reservations for another hotel. Discovered the room I required due to my health was given away. Made an emergency call to closest hotel, Quality Inn & Suites in Salmon Creek. Not only did they have a very appropriate room (104) but good rates and a very comfortable bed. As I cannot eat most grains, did not try their breakfast....

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Helpful?
1Thank Mariko S
Andrew S, General Manager at Quality Inn and Suites, responded to this review

Hi Mariko S, I'm glad that we were able to get you a room when the other hotel gave away your room. I'm proud to say that in 2.5 years of being the manager here we have never overbooked a guest, as we know how inconvenient and stressful that can be. I'm happy that our accessible room with the exterior...

Washington State
Reviewed 31 October 2016

First stay at this Quality Inn at Salmon Creek in a 2nd floor King room. The good reviews here on Trip Advisor and the rate of $70/nite (Mon/Tue stay) for the king room led us to give it a test run. Normally we choose to stay at a Fairfield Inn, or Holiday Inn Express, or Residence Inn when we travel...

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Helpful?
1Thank prov3110
Andrew S, General Manager at Quality Inn and Suites, responded to this review

Hi prov3110, Thank you for the comprehensive review! I think that is an accurate and honest one. The Holiday Inn Express in Salmon Creek is a well-run hotel, so I'm glad to hear that you found our hotel to provide great value relative to that property. I believe any traveler who is considering staying here would learn a lot from...

Vancouver, Canada
Reviewed 25 September 2016 via mobile

Stayed here one night. Clean, basic and right off I-5. The room could use some updating. Check in was quick and the front desk agent at check out was polite and very helpful with directions and things to do while in Portland. I believe his name was Andrew. I would stay again.

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Helpful?
Thank Smallpup
durango,co
Reviewed 22 September 2016

I usually stay at the La Quinta down the street but thought I'd try this since Quality took it over. Rooms are just as nice and this place has a hot tub. More room in the parking lot too. Got my rental hit at La Quinta last year and of course cameras didn't get it.

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Helpful?
Thank mfh1usa

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Breakfast included
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Spa
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Self-Serve Laundry
  • Breakfast included
  • Breakfast Available
  • Meeting Rooms
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Located in Salmon Creek, this hotel is within 1 mi (2 km) of Legacy Salmon Creek Hospital and Salmon Creek Regional Park. Washington State University Vancouver is 1.7 mi (2.7 km) away. Along with an indoor pool, this smoke-free hotel has a hot tub and a 24-hour business center. Free breakfast, free Wi-Fi, and free self parking are also provided. Additionally, coffee/tea in our lobby, a meeting room, and laundry facilities are onsite. All 57 rooms have a refrigerator, microwave, free WiFi and LCD TV with HD cable channels, coffee maker, hair dryer, and telephone. Over a dozen restaurants are within walking distance. WSU Vancouver, Sunlight Supply Amphitheater, and Legacy Salmon Creek Medical Center are all located less than five minutes away from the hotel. We are also a 25 min. drive without traffic away from downtown Portland and 20 min. away from the Portland International Airport. ... more   less 

Additional Information about Quality Inn and Suites

Address: 13207 NE 20th Ave, corner of Highway 99 & NE 134th St, Vancouver, WA 98686-2738 (Formerly Vancouver Inn and Suites)
Region: United States > Washington > Vancouver
Price Range: €64 - €117 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn and Suites 2.5*
Number of rooms: 57
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Also Known As:
Days Inn And Suites
Days Hotel Vancouver
Comfort Inn Vancouver
Vancouver Comfort Inn
Days Inn Vancouver
Hotel Style:
#7 Romantic Hotel in Vancouver
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Questions & Answers

Here's what travellers have asked, with answers from Quality Inn and Suites staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“no elevator”
 of 5 bubbles 334dorisw, 14 Dec 2016 | Read review
“Rooms on the north side face away from an alley behind commercial businesses.”
 of 5 bubbles Unknown_Traveler, 12 Jul 2016 | Read review
“Get a main floor room ahead of time if you can't or don't want to do stairs.”
 of 5 bubbles jedigirl77, 18 Feb 2016 | Read review
“Rooms on side of hotel away from freeway are quieter.”
 of 5 bubbles 304frequentd, 23 Sep 2015 | Read review
“Corner room.”
 of 5 bubbles Ginny60, 9 Sep 2015 | Read review
5 of 5