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Quality Inn

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Traveller (22)
Room & Suite (24)
Pool & Beach (1)
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Overview
  • Excellent3%
  • Very good14%
  • Average21%
  • Poor15%
  • Terrible47%
13 Oct 2017
“Hotel has seen better days”
2 weeks ago
“bugs stay away”
AMENITIES
Free Wifi
Free Parking
Pool
Non-Smoking Rooms
Restaurant
Family Rooms
Fitness centre
2 Star Hotel
All hotel details
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Reviews (143)
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51 - 55 of 142 reviews
Reviewed 17 November 2014

The front desk staff at check in was not friendly, however a different staff was much better at check out. We had made a reservation for a ground floor room since we had our bicycles (we were riding along the Erie Canal), however they had...More

1  Thank HojasRojas
Response from qualityinnrome, Webmaster at Quality InnResponded 10 April 2015

Dear Guest, Thanks for your mixed review. I’m glad that many aspects of your experience met your needs, and I apologize for any ways we fell short of your expectations. Our goal is to provide a consistently good experience for all guests. We’re changing and...More

Reviewed 6 October 2014

This review comes from a Choice hotel Diamond member, their highest loyalty program status. This hotel is NOT the least bit business friendly; it be better to spend a bit more to stay elsewhere or if your budget does not allow that stay at the...More

Thank jjpumaty
Response from qualityinnrome, Webmaster at Quality InnResponded 10 April 2015

Dear Guest, Thanks for your comments. I’m terribly sorry that we failed to meet your expectations in some ways. We take real pride in this hotel and believe that pride shows in everything we do. I’m disappointed that we could not satisfy you, and I...More

Reviewed 22 September 2014

Had a room with an adjoining door and you could hear the guy in the next room talking on his cell phone....and he talked a lot! Room size was ok and was clean. Bed was very comfortable. Staff was friendly. The Denny's that is hooked...More

Thank Laurie H
Reviewed 13 August 2014

We had stayed here some years ago, then decided to use another hotel because the bathroom ceiling was falling in. In recent years, they have been working hard at refurbishing the place, with great results, as we found when we returned there this year. New...More

3  Thank Nancy W
Reviewed 12 August 2014

We stayed here recently to attend the CapitolFest and the room was clean, neat and very reasonable. Two doors - one opened onto the courtyard and the pool, the other accessed the interior hallway. The front desk clerk was very friendly and helpful. My only...More

Thank mw579
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About
Amenities
Top amenities
Free Parking
Pool
Restaurant
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Meeting Rooms
Business Centre with Internet Access
Room amenities
Microwave
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$90 - US$134 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Smoking rooms available, Accessible rooms, Kitchenette, Family Rooms
Details
Price range
US$90 - US$134 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Smoking rooms available, Accessible rooms, Kitchenette, Family Rooms
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Traveller (22)
Room & Suite (24)
Pool & Beach (1)
Business Centre & Event Rooms (1)
Questions & Answers
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Posting guidelines
Room Tips
"None in entire hotel"
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"Find another hotel."
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"Stay somewhere else!"
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"I was on the first floor. They have no elevator, so I'd suggest you ask for first floor."
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