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Courtyard Fort Smith Downtown

Booking.comUS$119*
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Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
US$119*
US$119*
US$119*
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Courtyard Fort Smith Downtown
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250 Reviews from our TripAdvisor Community

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There are newer reviews for Courtyard Fort Smith Downtown
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Showing 245: English reviews
Fayetteville, Arkansas
Reviewed 26 February 2017 via mobile

Nice hotel and well located for downtown activities. The staff was friendly and the rooms were clean. The breakfast leaves a lot to be desired, but the overall experience was good. We would stay again and would recommend to anyone with downtown plans.

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Helpful?
Thank Steven T
HEATHER S, Manager at Courtyard Fort Smith Downtown, responded to this review

Thank you for recognizing our amazing staff, we strive to provide excellent customer service. I was disappointed to hear that you were not satisfied with your breakfast. We appreciate your candid feedback so that we can continue to improve our services

Surprise, Arizona
Reviewed 23 February 2017

Spacious room, very clean. Comfortable bed. Quiet room. Plenty of parking. Not real close to I-40, but I don't think many of the local hotels are. Only good things to stay about this hotel. Friendly front desk staff. Within walking distance to a few restaurants.

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Helpful?
Thank Duane B
HEATHER S, Manager at Courtyard Fort Smith Downtown, responded to this review

We are about 5 miles from I-40 but we are in the heart of downtown. We are happy to hear you enjoyed your stay.

Reviewed 18 February 2017 via mobile

Spent two nights at this recently remodeled Marriott property. Having stayed in Marriott Courtyards before, I found this one to be a cut above. Starbucks and a very nice Bistro inside (I had breakfast). Sizeable, well-appointed lobby area. Room was nice sized, spotless, and quiet, with mini fridge and coffee service. I'm a tea drinker and they only offered coffee...

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Helpful?
Thank Amy P
HEATHER S, Manager at Courtyard Fort Smith Downtown, responded to this review

We try to surpass our guests expectations and are please to hear our team provided your with a great stay. We are happy to bring tea packets up to your room if you choose to stay with us again or we always have tea available in the Bistro.

Reviewed 6 February 2017 via mobile

The staff was outstanding the continental breakfast was just average at best. The pillows and beds are comfortable but the room really lacked a good cleaning. The tile bathroom floor was so dirty I ended up cleaning it myself with one of the hotel towels. There was a plastic paper plate bag wrapped around the room smoke detector for what...

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Helpful?
Thank Ed H
HEATHER S, Manager at Courtyard Fort Smith Downtown, responded to this review

Ed, thank you for taking the time to acknowledge our staff and provide your candid feedback. I am disappointed to hear of the cleanliness issues you experienced. We are under renovation to address some of these issues and look to have all floors completed by March 15th. We hope you will choose us on your next visit to Fort Smith,...

Reviewed 4 February 2017

I don't believe I've ever written a review about anything. But after coming to this hotel one weekend every month for about 2 years, I felt it was appropriate to recognize them for their excellence. Not once have I had an issue with cleanliness or timeliness. I was particularly impressed by the professionalism of their staff. They were always kind...

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Helpful?
Thank Jay G
HEATHER S, General Manager at Courtyard Fort Smith Downtown, responded to this review

Jay, Thank you for your kind words and we will miss your regular visits to the hotel. Thank you for your service to our Country and we hope to see you again! Please contact us directly if your travels bring you back to Fort Smith!

Reviewed 4 February 2017 via mobile

Most Marriott hotels we have stayed at in the past have been upscale. This one is the exception. The rooms are older and worn down. A microwave was listed online but there was not a microwave in the room after we had checked in. The Starbucks Coffee was the worst coffee I have ever had and the $11.00 per person...

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Helpful?
Thank bird213
HEATHER S, General Manager at Courtyard Fort Smith Downtown, responded to this review

We are disappointed to see that you were not pleased with your stay. Our hotel is currently under renovation and we hope to have the new updates completed to all guest rooms by mid-March. We would love the opportunity to show you our hotel when it is complete. We do offer different rates that include breakfast as we have a...

Reviewed 16 November 2016 via mobile

We stay here every time we come through ft smith Arkansas. Close to all old town restaurants. Close to national cemetery and in walking distance to the historic war setting. Rooms always clean and ready. Doing lots of work on the hotel to make it even better. Will stay here again.

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Helpful?
Thank Jerry F
HEATHER S, General Manager at Courtyard Fort Smith Downtown, responded to this review

Thank you for your review, we are happy to hear that you were able to experience the character of Fort Smith and enjoy are local restuarants.

Noble, Oklahoma
Reviewed 14 November 2016

We met family in Fort Smith and wanted to be close to the museum and Parker's courthouse. The Courtyard definitely fits the bill. All the staff were nice, check in was easy, plus I got a good rate to boot! The lobby is very impressive...the rooms were OK. I think I've read they would be remodeling them soon. I had...

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Helpful?
Thank faithrunfarm
HEATHER S, Manager at Courtyard Fort Smith Downtown, responded to this review

We are currently under renovation and look to be complete by Mid-March. We hope that you will be visiting us again soon to experience our new and updated look.

Bossier City, Louisiana
Reviewed 13 November 2016

Stayed two nights for the LSU-Arkansas Game and loved it. Lobby and rooms were clean and beautiful. Beds were really comfortable. Staff was personable and went out of their way to make sure we had everything we needed. Food from the bistro was fresh and tasted great. Overall really impressed and we will definitely stay here again!

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Helpful?
Thank Theresa H
HEATHER S, Manager at Courtyard Fort Smith Downtown, responded to this review

Thank you for choosing our hotel during the LSU/Arkansas game. We hope you had a great day at the game and we look forward to your next visit.

Oklahoma City, Oklahoma
Reviewed 1 November 2016

The hotel is mostly top-notch with a very warm and helpful staff, but there were a few negatives that surprised. The carpet in the "fire stairs" down from the second floor was incredibly soiled and stained. The vent in our bath didn't seem to vent anything. The mirror immediately fogged up when I took a shower and it stayed fogged...

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Helpful?
Thank Howard C
HEATHER S, Manager at Courtyard Fort Smith Downtown, responded to this review

Thank you for the positive comments in regards to our staff. We have currently started a renovation on our Guest rooms and are currently addressing the issues with the carpet in the stair wells and on the floors along with the chairs in the rooms. We are excited for this upgrade to our rooms and hope that you will allow...

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Restaurant
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Courtyard Fort Smith Downtown

Address: 900 Rogers Ave, Fort Smith, AR 72901-2604
Region: United States > Arkansas > Fort Smith
Price Range: €110 - €160 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Fort Smith Downtown 3*
Number of rooms: 138
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Also Known As:
Courtyard By Marriott Fort Smith Downtown Hotel Fort Smith
Fort Smith Marriott
Fort Smith Courtyard
Hotel Style:
#7 Business Hotel in Fort Smith
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Fort Smith Downtown staff and other travellers.
2 questions
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Hot Springs, Arkansas
9 months ago

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Questions? Get answers from Courtyard Fort Smith Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Nice, new hotel in downtown”
872craigc, 7 Mar 2017 | Read review
“4th floor is the top floor, so no one walking above you.”
MorganinLA, 14 Aug 2016 | Read review
“We stayed on the fourth floor-very quiet.”
EllenMichigan, 9 May 2016 | Read review
“We love the small balcony on the room - great place for the first cup of coffee in the morning.”
jamesbB8720AM, 8 Mar 2016 | Read review
“Rooms are going to be renovated so I was pleasantly surprised at how nice they were.”
Traveler32722, 17 Jan 2016 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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