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Hilton Savannah Desoto

Expedia.comUS$208*
View Deal
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$400*
US$208*
US$400*
US$208*
US$400*
US$208*
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Hilton Savannah Desoto
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2,019 Reviews from our TripAdvisor Community

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Charleston, South Carolina
Reviewed 2 days ago NEWvia mobile

The hotel and rooms were nice and met most of my needs. I do however, have two items that kind of bothered me. First the carpet in the ballrooms needs to be replaced, it is clearly worn and fading horribly. Second, I was taken by surprise with Valet only parking at $25 per night, mostly the fact that I did...

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Helpful?
Thank MyThreeDaughters
00gc, Manager at Hilton Savannah Desoto, responded to this review

Dear MyThreeDaughters, Thank you for taking the time to review your stay at our hotel. We are glad your overall stay was pleasant! I appreciate your feedback with regards to our facilities as this helps us pinpoint areas of improvement; your concerns will be shared with our team to be promptly dealt with. Regarding our current costs, I can certainly...

Bluffton, South Carolina
HOTEL’S FAVOURITE REVIEW
Reviewed 10 April 2017

We enjoyed a long weekend with friends for the savannah Music Festival. The Desoto was the perfect place to stay - corner rooms with a great balcony were clean and spacious. The bed was really comfortable. Our rooms were recently renovated - very nice. The only suggestion we have would be to add a shelf in the walk-in shower for...

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Helpful?
Thank csr944
About Hotel's Favourite Review
00gc, Manager at Hilton Savannah Desoto, responded to this review

It was our pleasure hosting you and your friends at Hilton Savannah Desoto while attending an event. We are delighted to learn that you were not only overwhelmed with our outstanding hospitality and convenient location but also with your well-appointed room. We also appreciate your suggestion and have taken a note of it. Thanks for being our guest, and we...

cincinnati
Reviewed 2 days ago NEW

The DeSoto is normally my go to place due to location and friendly staff. Neither my hubby or I knew about construction. Bellmen at the front, nonexistant and if there, they dont offer to help with bags. There is no bar.( Loved the Lions Den). Breakfast buffet- if lucky there is one single waitress on in the morning. Usually we...

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Helpful?
Thank martininurse
Alexandria, Virginia
Reviewed 1 week ago NEW

On a daily basis we had to call the front desk to get our room cleaned.After it was cleaned we were given few,if any towels,necessitating another call.On our final day we were summoned back to the hotel and forced to move to another room because of "remodeling".The new room had only two towels and the in-room safe was inoperable.This place...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
1Thank roberthS1623ST
00gc, Manager at Hilton Savannah Desoto, responded to this review

Dear roberthS1623ST, Please accept our sincere apologies for failing to provide the level of service you should always expect from our brand. Although we are undergoing renovations, we try very hard to minimize the impact on our guests, and we are very sorry this was not your experience. We appreciate your feedback and will utilize your comments as we continue...

Columbia, South Carolina
Reviewed 1 week ago NEW

You know....it's a hotel....in a great location....but still just a hotel. We found the staff to be generally friendly and willing. Got good information regarding restaurants, directions etc. Still, tough, just a hotel. I would stay here again if necessary, but will probably look elsewhere. Savannah is a marvelous city and I would just expect more from a Hilton in...

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Helpful?
Thank mdskinllc
00gc, Manager at Hilton Savannah Desoto, responded to this review

Thank you for staying at Hilton Savannah Desoto. We are glad you overall enjoyed your visit at our hotel and that you liked our prime location downtown as well as courteous associates. Thanks for your feedback, and we look forward to seeing you again. Jeffrey Kmiec Managing Director

Knoxville, Tennessee
Reviewed 1 week ago

Renovations going on at the time. Rooms were clean. Disappointed the pool was not available. Staff was nice. Had only one problem when I had to call 3 times for clean towels. Location was great. Plenty of good restaurants around the hotel.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Doreen A
00gc, Manager at Hilton Savannah Desoto, responded to this review

Dear Doreen, Thank you for being our valued guest and for sharing some feedback regarding your stay. We apologize for the ongoing renovations and certainly understand your disappointment. Even more, we are very sorry for the service issue you experienced. Regardless of the construction activity, we want our guests to experience service excellence and we will address this concern right...

Birmingham, Alabama
Reviewed 1 week ago

Great customer service from staff. The hotel food wasn't the best. Overall stay was great. This hotel is in a great location. Walking distance to River Street and the historic district. This location has great meeting room space.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank 910cmarie
00gc, Manager at Hilton Savannah Desoto, responded to this review

Thank you for being our guest at Hilton Savannah Desoto. We are glad to know you had a pleasant stay and that our wonderful location made it even better. We appreciate your business and hope to We hope to see you again soon you back soon. Jeffrey Kmiec Managing Director

Herndon, Virginia
Reviewed 1 week ago via mobile

I don't think I've ever stayed at a place that was so undeserving of the name "Hilton". They thought it would be a great idea to renovate all the amenities at the same time. They of course still took reservations and charged the full rate. We had room service once during our 4 day stay. We had to call the...

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Helpful?
Thank Nicholas R
00gc, Manager at Hilton Savannah Desoto, responded to this review

Dear Nicholas, it was disappointing to read your comments concerning your stay at our hotel. Please accept our apologies, as we never mean to disappoint our guests in any way. We can assure you that what you experienced is not acceptable by our standards, and we will be reviewing and altering our guidelines to provide a more wonderful experience for...

Atlanta, GA
Reviewed 1 week ago

New ownership takes over in late summer and perhaps the staff has been told they don't have jobs under the new management as they weren't at all helpful. The construction was loud and disruptive to the meeting that I was attending. The lunches at the conference bordered on inedible.

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Helpful?
Thank GOGATraveler
00gc, Manager at Hilton Savannah Desoto, responded to this review

Dear GOGATraveler, thank you for staying at our hotel for the conference and for sharing about your experience. We are sorry for our lack of responsiveness, and willingness to help. The service you described is not typical, and steps have been taken to address the issue and our staff has been reminded of the level of hospitality they should be...

Richmond, Virginia
Reviewed 1 week ago

We stayed at this hotel as a halfway stop from Florida to Virginia - where I was picking up my daughter from college. We decided to stay in downtown Savannah and do some touristy things and the Hilton was smack dab in the middle of everything. Our room wasn't quite ready when we arrived, so we decided to wait in...

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Helpful?
Thank angelamann73
00gc, Manager at Hilton Savannah Desoto, responded to this review

Thank you for being our guest Hilton Savannah Desoto and for sharing your wonderful review. We are delighted to know you were happy with your room along with the gorgeous view it provides and that you were also impressed with our Front Desk service. It was a pleasure hosting you, and we look forward to serving you in August. Jeffrey...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Located in the heart of the Historic District. When you stay at the Hilton Savannah Desoto, you're within walking distance of so many famous attractions including Riverfront Plaza, River Street and City Market. You'll love the view over beautiful Madison Square from our rooftop pool and patio. Dine in the DeSoto Grille, serving southern cuisine with an inventive flair. Our meeting and event space features panoramic views of the city, perfect for any meeting or wedding reception. ... more   less 

Additional Information about Hilton Savannah Desoto

Address: 15 E Liberty St, Savannah, GA 31401-3920
Region: United States > Georgia > Georgia Coast > Savannah > Downtown , Historic District - North
Price Range: €170 - €275 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Savannah Desoto 3.5*
Number of rooms: 246
Reservation Options:
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Also Known As:
Hilton Savannah Desoto Hotel Savannah
Hilton Hotel Savannah Desoto
Hilton Desoto Savannah
Savannah Hilton
Hotel Style:
#22 Business Hotel in Savannah
#31 Romantic Hotel in Savannah
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Savannah Desoto staff and other travellers.
12 questions
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over a year ago
Dallas, Texas
10 months ago
Seaford, Delaware
over a year ago
Saint Simons Island, Georgia
4 months ago

See all questions (12)

Questions? Get answers from Hilton Savannah Desoto staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“11th floor rms, spectacular city views”
martininurse, 22 May 2017 | Read review
“City view.”
mdskinllc, 17 May 2017 | Read review
“Room 1011 was amazing!”
  • View from our room - 1011
angelamann73, 11 May 2017 | Read review
“Avoid this property - stay at the Doubletree.”
cbadoug, 30 Apr 2017 | Read review
“amazing view from the panoramic windows facing downtown”
stephaniepK9817VT, 23 Apr 2017 | Read review
5 of 5
Expedia.com
US$208* /night
View Deal
Hilton.comUS$208
Booking.comUS$208
AMOMAUS$400
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Prices are for 1 room, 2 adults
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