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My first time staying at a LaQuinta, and based on this experience, it will be my last! Old and run-down property, leaky and musty AC, wet carpet, whole room smelled of urine, old concave mattresses, and roaches.More
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Response from LQ Customer Car... T, LQ Customer Care at La Quinta Inn Savannah MidtownResponded 11 July 2016
Thank you for your candid feedback. I am very sorry to hear that your stay at the hotel was not up to par. Please note that this information has been passed on to our management staff. We very much appreciated your business and thank you...More
Had to remake the bed because the sheet was barely on mattress. There were people sitting outside their rooms smoking and drinking. The ice machine was broken and there were no lights at the vending machines. I was awakened by booming music from somewhere. The...More
Thank Sandra P
Response from LQ Customer Car... T, LQ Customer Care at La Quinta Inn Savannah MidtownResponded 7 July 2016
Thank you for your review. I'm so sorry about the issues you encountered. This is definitely not the kind of experience we want our guests to have and I will address this with our management staff. Rest assured that your comments are taken to heart...More
This was a group trip with children for three nights. Booked a double room, was told there would be a refrigerator and roll away. We received a double bed room, no refrigerator, no roll away bed. Manager assured us they would find us roll away...More
Thank Jen C
Response from LQ Customer Car... T, Guest Relations Manager at La Quinta Inn Savannah MidtownResponded 5 July 2016
I am truly sorry for the issues you encountered with your room and the beds. We will work hard to fix this, and hope we will see you again soon!
La Quinta Customer Care Team
Its adequate if you want to sacrifice cleanliness and safety for the room rate. If you can afford more pay more. Unfortunately my vehicle was hit in the parking lot overnight.
Wifi was fast and free. No functional business center. Decent breakfast.
At least they weren't inside the room, that I noticed!
This property is a home away from home...if your first home is a trash can. The sheets were stained, the bathtub was irreversibly filthy, and the linens were smokey. The room was very small for...More
Response from LQ Customer Car... T, LQ Customer Care at La Quinta Inn Savannah MidtownResponded 1 July 2016
Thank you for your comments. We welcome all constructive criticism. Please be assured the issue was addressed with our management staff. I am very sorry we were unable to meet your expectations. Rest assured that your comments are taken to heart and we will do...More