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Holiday Inn Baltimore-Inner Harbor

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Holiday Inn Baltimore-Inner Harbor
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948 Reviews from our TripAdvisor Community

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Showing 923: English reviews
Washington DC, District of Columbia
Reviewed 18 May 2016

The rooms are a bit worn, but very clean and there were enough outlets in the room to charge my devices. Wifi was a bit slow sometimes. The staff was very friendly, helpful and welcoming, but a bit short-staffed at times at the front desk (long 1 p.m. check-in line). There is no concierge so to ask them to call...

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1Thank DCSVPE
IHGService, Guest Relations Manager at Holiday Inn Baltimore-Inner Harbor, responded to this review

Dear DCSVPE, Thank you for taking the time to write a review about your stay with us. We are pleased to know that you found our location to be convenient. However, we would like to apologize for the less than satisfactory experience you had at check-in and for falling short of your expectations regarding our internet connection and rooms. It...

Boston
Reviewed 11 May 2016

We stayed here on a recent trip to Baltimore. The location was great for what we wanted to do. The rooms were spacious and clean but needed some updating. We were put in the west tower. We had a very good stay until we went to the parking garage to get our car. We found a piece of paper from...

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2Thank 63impala
IHGService, Guest Relations Manager at Holiday Inn Baltimore-Inner Harbor, responded to this review

Dear 63impala, Thank you for your feedback. I am pleased to note that you liked the location and room qualities. Guest comfort and safety are of the utmost concern to us and our hotels are committed to making every possible effort to provide a secure environment. Your comments regarding your damage vehicle is troubling and will be certainly looked into....

Pittsburgh, Pennsylvania
Reviewed 8 May 2016

If I only could put 0 stars...worse experience we ever had, thank God we just book hotel only for one night! Besides unfriendly stuff who keeps hanging out on you we were extra charge $25 lodging fee? And overnight parking 28$ is it even legit? Room is not too bad but bathroom pretty old, needs some fixation. Air conditioning is...

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1Thank auyni86
IHGService, Guest Relations Manager at Holiday Inn Baltimore-Inner Harbor, responded to this review

Dear auyni86, First of all, thank you very much for your recent stay at our Holiday Inn Baltimore-Inner Harbor, MD. I am so sorry to see you did not enjoy your overall experience with us, especially with customer service and air conditioning. We will address these concerns. We’d like to obtain some additional detail regarding your experience so we have...

Baltimore, Maryland
Reviewed 30 April 2016 via mobile

This was my first time staying at Holiday Inn Inner Harbor. Boy, it was a great experience. My room was quiet and I was well attended to without being fawned over. Service was prompt and thorough without being obtrusive. Bartender Kate was very nice and attentive. It is a great location next a few blocks off of the harbor, little...

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Helpful?
3Thank Ravens410
Monique W, Manager at Holiday Inn Baltimore-Inner Harbor, responded to this review

Thank you for the 5* review - we are very pleased that you had a great experience at the Holiday Inn Inner Harbor. We will share your comments with our staff, and we hope to host you again soon!

Selbyville, Delaware
Reviewed 26 April 2016

We have stayed here before, and it never disappoints! Richard at the front desk was great!! Everyone here is very friendly. Rooms are very clean and well cared for. We love how close it is to Camden yards, just across the street! When there is a baseball game, the lobby is stocked with peanuts to take the game, beverages, popcorn...

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Helpful?
2Thank Molly D
Monique W, Manager at Holiday Inn Baltimore-Inner Harbor, responded to this review

Thank you Molly for the great review- we are so pleased you enjoyed your stay with us at the Holiday Inn Inner Harbor. We are very happy to hear that you will be coming back to Baltimore and you are choosing to stay with us again. We look forward to seeing you!

Philly
Reviewed 24 April 2016

Very close to inner H and activites, one block from CC and a couple more to the ball park area; short walk to harbor restaurants and shopping. It is older and inspite of renovations shows it age, a plus/minus. Rooms are very large; the sink is outside shower/toilet are which on the other hand is quite cramped. Carpet hallway holds...

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Helpful?
Thank HikingTom
Monique W, Manager at Holiday Inn Baltimore-Inner Harbor, responded to this review

Thank you for taking the time to write a review. We are sorry that you had some issues with the hotel and we hope that you give us a second chance to turn it around. We like receiving feedback so we know what can be fixed. You will be happy to know that we will begin renovations in 2017 and...

Wallkill, New York
Reviewed 23 April 2016

I stayed for 4 nights for a business meeting in February. Overall the hotel was decent with good and clean rooms, but the hotel was a bit noisy. Also, despite be an IHG Gold Member was given a handicapped room, which had no closet and seemed spartan.

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Thank JoeD-HudsonValley
Monique W, Manager at Holiday Inn Baltimore-Inner Harbor, responded to this review

Thank you for the review JoeD- Thank you so much for being an IHG gold member. We are honored that you choose to stay with us at the Holiday Inn Inner Harbor. We hope to see you back in Baltimore so that we can make your next stay more enjoyable.

Reviewed 23 April 2016 via mobile

The hotel is within walking distance of any activity you'd like to do. But what made me a satisfied customer was the friendly and extremely helpful staff. Especially Devon and Richard at the front desk. I would definitely stay again. 5 stars.

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1Thank Ryan S
Monique W, Manager at Holiday Inn Baltimore-Inner Harbor, responded to this review

Thank you for the 5* review Ryan- We are pleased to know that the staff here at the Holiday Inn Inn Harbor were helpful to you. Richard and Davon make a great night crew! We look forward to you returning and hope to host you again soon!

Elkton, United States
Reviewed 21 April 2016

Holiday Inn Baltimore Inner Harbor is a great place to stay if visiting Baltimore. Staff was very friendly and provided additional information at check-in. Rooms were clean and very spacious. Hotels amenities include indoor pool, fitness center, sauna, on site restaurant and lounge. Free WiFi worked great. Great location to surrounding attractions. 1 block from convention center, couple blocks from...

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Helpful?
1Thank James B
Monique W, Manager at Holiday Inn Baltimore-Inner Harbor, responded to this review

Thank you for the 5* star Review James, we are happy to hear that you enjoyed your stay in Charm City! Thank you for taking the time to write a great review and we hope to see you again soon!

Freehold, New Jersey
Reviewed 20 April 2016

We stay here when we go to Baltimore to visit my daughter. Great location. Close to the harbor and Camden Yards. Staff very friendly and hotel very clean. Small restaurant and bar if desired. always have a nice stay.

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Thank Mary O
Monique W, Manager at Holiday Inn Baltimore-Inner Harbor, responded to this review

Thank you for the great review Mary- We are delighted that you choose to stay with us here at the Holiday Inn Inner Harbor. We hope to see you back in Baltimore so that we can continue to provide you with excellent service.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Self-Serve Laundry
Official Description (provided by the hotel)
From the moment you enter the Holiday Inn® Inner Harbor hotel until you return home, you experience all the charms that give our hometown its "Charm City" moniker. The hotel is conveniently located three blocks from Baltimore Inner Harbor attractions, and it's across from the Baltimore Convention Center, 1st Mariner Arena and Camden Yards, home of the Baltimore Orioles. The hotel was recently renovated and features spacious guestrooms each equipped with a flat-screen television, refrigerator, microwave, and free high-speed Internet access. ... more   less 

Additional Information about Holiday Inn Baltimore-Inner Harbor

Address: 301 W. Lombard Street, Baltimore, MD 21201-2507
Region: United States > Maryland > Baltimore > Inner Harbor
Price Range: €122 - €265 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Baltimore-Inner Harbor 3*
Number of rooms: 365
Reservation Options:
TripAdvisor is proud to partner with Booking.com, IHG, Expedia, Travelocity and Hotels.com so you can book your Holiday Inn Baltimore-Inner Harbor reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Inner Harbor Hotel Baltimore
Baltimore Holiday Inn
Hotel Style:
#28 Business Hotel in Baltimore
#28 Romantic Hotel in Baltimore
#35 Family Hotel in Baltimore
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Baltimore-Inner Harbor staff and other travellers.
22 questions
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Questions? Get answers from Holiday Inn Baltimore-Inner Harbor staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Best views and very clean rooms, I always stay in this hotel when ever I visit Baltimore for my business.”
 of 5 bubbles 582sudhakary, 21 Mar 2017 | Read review
“Choose a room that faces away from street.”
 of 5 bubbles jacksonfriedman, 27 Feb 2017 | Read review
“Main tower with a south facing room is probably quietest”
 of 5 bubbles 441busstraveler, 15 Feb 2017 | Read review
“Rooms away from the fire station are quieter”
 of 5 bubbles lilart4, 6 Feb 2017 | Read review
“There is a fire station across the street, so you'll want to specify a room away from that side when booking a rez.”
 of 5 bubbles elmosw, 25 Jan 2017 | Read review
5 of 5