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Holiday Inn Baltimore-Inner Harbor

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Holiday Inn Baltimore-Inner Harbor
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942 Reviews from our TripAdvisor Community

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Showing 917: English reviews
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Baltimore, Maryland
Reviewed yesterday NEW

Room was clean, service was nice and the breakfast was great... Would definitely visit again. The best part was it was in the heart of downtown Baltimore. So shopping, dinning, ballpark's etc were all in walking distance or bus, light rail, & taxi were available, which was a wonderful thing!!!!!

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Helpful?
Thank kimalarwaiters
Philadelphia, Pennsylvania
Reviewed 3 days ago NEWvia mobile

We stopped in Holiday inn Baltimore inner harbor to spend our anniversary. It was pretty nice experience, the view from the room was amazing. The hotel is very old so don't expect new stuff in your room. We order room service one night and like it a lot. Breakfast buffet was cool. We've met a nice guy Mario and Kateryna...

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Thank helenbraun
Reviewed 3 days ago NEWvia mobile

- the staff at front desk was rude - twice within three days, - no bath hose in the bathroom (women with long hair know what I am talking about), - no way you can shower without making the toilet wet (I really tried hard), - the rooms don't have windows that can open and the air conditioning is old...

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Thank Terra1119
Philadelphia, Pennsylvania
Reviewed 3 days ago NEW

old rooms & bed sheets & pillows on both beds in room had yellow stains & hairs all over them. called front desk to get this resolved, a man brought up "new" sheets that also had stains on them and smelled musty as well! called back to front desk to try to get this resolved again... a hour went by...

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Thank alottravel
Monique W, Manager at Holiday Inn Baltimore-Inner Harbor, responded to this review

Thank You for your review and feedback of our hotel. We appreciate and take all feedback very serious. We will use your review as we continue to work to bring improvements to our hotel.

Reviewed 5 days ago NEW

Rooms were clean & staff was friendly. Devon, at the front desk, was especially helpful every time I forgot my room key in my room. Maurice proved himself as a security guard when an undesirable person tried squatting in the conference room. Katya and Mario ran the bar like professionals and the housekeeping staff did an impeccable job.

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Helpful?
Thank AmandaRae5
Monique W, Manager at Holiday Inn Baltimore-Inner Harbor, responded to this review

Thank You for taking the time to review our hotel. We appreciate your 5 star review and wonderful feedback regarding our staff. We appreciate you and your business.

Reviewed 1 week ago

Was in town for a weekend get-a-way. Staff was pleasant, rooms were clean as was the entire hotel. For a Saturday was quiet and did not notice the fire house at all during our stay. There's a major renovation coming very soon - can only get better!

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Helpful?
Thank Jen_nifer_72_pa
Monique W, Manager at Holiday Inn Baltimore-Inner Harbor, responded to this review

Thank You for your 5 star review of our hotel. We appreciate your wonderful feedback and look forward to hosting you again in the future.

South Carolina
Reviewed 1 week ago via mobile

My husband and I stayed here for 3 days. The front desk clerks were very patient. The first night we ate downtown. Thursday I decided to try the hotels restaurant , I was very hesitant at first. As soon as I walked in I was greeted by my waitress brandy she was very pleasant and great with time . The...

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Helpful?
Thank Chryss1718
Monique W, Manager at Holiday Inn Baltimore-Inner Harbor, responded to this review

Thank You for your 5 star review of our hotel. We're so pleased that you enjoyed your stay with us. We appreciate the feedback regarding the staff and taking the time to recognize the service that Brandy provided. We appreciate your business and look forward to hosting you again in the future.

Reviewed 1 week ago via mobile

Stayed at this hotel and was very disappointed! I've stayed at many holidays inn's and they were nothing like this ! Staff was nasty .acted as if you were a bother to them when asking questions ! And the rooms was horrible hair in bathroom tub ! Who ever the owner is needs a major remodel.I'll never ever stay here...

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Thank TAshida P
Monique W, Manager at Holiday Inn Baltimore-Inner Harbor, responded to this review

Thank You for taking the time to review our hotel and give us your feedback. We take all feedback very serious and we will use it as we work to continue to bring improvements to our hotel. We apologize for any issues you had during your stay with us.

Saint Louis, Missouri
Reviewed 1 week ago

I was here for six weeks as part of a government training program. I can provide a pretty good overview since I was here for so long. The staff is pretty good. Manager is very good and she takes the effort to learn the names of people that stay here long term. There is a pool in the basement, heated....

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Thank 441busstraveler
Monique W, Manager at Holiday Inn Baltimore-Inner Harbor, responded to this review

Thank You for your review and detailed feedback of our hotel. We enjoyed hosting your group for 6 weeks. While the group rate doesn't qualify to receive IHG Rewards points you will receive credit for the stay which should quickly get you to Platinum or Spire status.

Montgomery, Alabama
Reviewed 3 weeks ago

The staff at Holiday Inn Baltimore- Inner Harbor could not have done a better job. In particular Davon always greeted me with a smile whenever I approached the desk . I left my key card in my room one day his response was "it happens" and he promptly gave me a new key card. Aaron was always Johnny on the...

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Thank lilart4
Monique W, Manager at Holiday Inn Baltimore-Inner Harbor, responded to this review

Thank You for your review and feedback regarding our hotel. We will make sure Davon and Aaron both receive something special for the excellent service they provided.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Self-Serve Laundry
Official Description (provided by the hotel)
From the moment you enter the Holiday Inn® Inner Harbor hotel until you return home, you experience all the charms that give our hometown its "Charm City" moniker. The hotel is conveniently located three blocks from Baltimore Inner Harbor attractions, and it's across from the Baltimore Convention Center, 1st Mariner Arena and Camden Yards, home of the Baltimore Orioles. The hotel was recently renovated and features spacious guestrooms each equipped with a flat-screen television, refrigerator, microwave, and free high-speed Internet access. ... more   less 

Additional Information about Holiday Inn Baltimore-Inner Harbor

Address: 301 W. Lombard Street, Baltimore, MD 21201-2507
Region: United States > Maryland > Baltimore > Inner Harbor
Price Range: €102 - €248 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Baltimore-Inner Harbor 3*
Number of rooms: 365
Reservation Options:
TripAdvisor is proud to partner with Booking.com, IHG, Evoline ltd and Hotels.com so you can book your Holiday Inn Baltimore-Inner Harbor reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Inner Harbor Hotel Baltimore
Baltimore Holiday Inn
Hotel Style:
#28 Business Hotel in Baltimore
#28 Romantic Hotel in Baltimore
#35 Family Hotel in Baltimore
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Baltimore-Inner Harbor staff and other travellers.
22 questions
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Questions? Get answers from Holiday Inn Baltimore-Inner Harbor staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Main tower with a south facing room is probably quietest”
 of 5 bubbles 441busstraveler, 15 Feb 2017 | Read review
“Rooms away from the fire station are quieter”
 of 5 bubbles lilart4, 6 Feb 2017 | Read review
“There is a fire station across the street, so you'll want to specify a room away from that side when booking a rez.”
 of 5 bubbles elmosw, 25 Jan 2017 | Read review
“away from fire station if you are a light sleeper”
 of 5 bubbles ChristopherF171, 12 Jan 2017 | Read review
“A short walk to the football and baseball stadiums and convenient location to meet friends.”
 of 5 bubbles bryanc936, 14 Dec 2016 | Read review
5 of 5