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BEST WESTERN PLUS Hotel & Conference Center

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BEST WESTERN PLUS Hotel & Conference Center
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1,060 Reviews from our TripAdvisor Community

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Showing 1,027: English reviews
Pitman, New Jersey
Reviewed 21 April 2016

We were in town to visit someone at Johns Hopkins. We were running late arriving and I called ahead to let them know we'd be checking in after midnight. The first person to answer the phone put me on hold and after 8 minutes, I hung up. When we arrived, the check-in was fine. The room however was not. I...

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Helpful?
2Thank kras2fr
Janet C, Director of Sales at BEST WESTERN PLUS Hotel & Conference Center, responded to this review

I apologize for the maintenance issues you incurred while staying with us. We have begun renovations to all of our rooms and new furniture has been ordered. We hope you will come back at a later date to see all of the improvements. Thank you for your review.

Ottawa, Canada
Reviewed 20 April 2016

We have used this hotel twice before a cruise. The shuttle before and after was organized by the hotel. This shuttle service is excellent. Breakfast is included, a nice buffet. The rooms are clean and fairly big. I would stay here again and recommend it.

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Thank Raymonde T
Janet C, Director of Sales at BEST WESTERN PLUS Hotel & Conference Center, responded to this review

Our Management team as well as our "friendly staff" appreciate your very kind review and look forward to seeing you again the next time you are cruising out of Baltimore.

Clifton, New Jersey
Reviewed 20 April 2016

It was the first time my family and I were in Baltimore, so we were a little bit disappointed that the hotel was not in the middle of downtown. However, we were pleasantly surprised when we found out they had a shuttle van service that leaves every hour and goes to many places in the city. It was such a...

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Thank kathitapia
Janet C, Director of Sales at BEST WESTERN PLUS Hotel & Conference Center, responded to this review

I'm happy to hear we were able to accommodate your needs with our complimentary shuttle to the Inner Harbor. We appreciate your review and look forward to seeing you again the next time you are in Baltimore.

Brookville, Pennsylvania
Reviewed 19 April 2016

I stay at the hotel for business trip while I am working for a plastic company in the area. The restaurant has good meals for a small place.does have a continual breakfast. There is a lot of People stay there that are going on cruises, work, and going to hospitals. There is one really nice waitress there by name of...

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Helpful?
Thank pktiller
Janet C, Director of Sales at BEST WESTERN PLUS Hotel & Conference Center, responded to this review

Thank you for choosing our hotel for your business trips. Our waitress, Angel and the Chef, Jeremy were happy to be service and glad to hear you enjoyed your meal. I apologize for any disturbance by noisy guests. Our Security staff have been made aware of this situation and will look into it. Thank you for your review.

Halifax
Reviewed 19 April 2016

we did not have to hunt for a place to eat after working all day. the place is clean and people are very accomodating. the breakfast is great to start your day off. check in and out is easy. plenty of parking available

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Thank Donald T
Janet C, Director of Sales at BEST WESTERN PLUS Hotel & Conference Center, responded to this review

I'm happy to hear we could be of service after your long day of work at the Fells Point Pirate Festival. Thank you for your review.

Grand Rapids, Michigan
Reviewed 19 April 2016

My room was on the 11th floor this time. I've been on several and really they are all the same except for the 8th floor which is all smoking rooms. I stay here frequently for business. The exercise room is adequate and the hotel is clean. The breakfast is average and the staff is usually helpful. I've never used the...

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Thank Robert P
Janet C, Director of Sales at BEST WESTERN PLUS Hotel & Conference Center, responded to this review

Thank you for choosing our hotel when traveling into the Baltimore area for your business. As a repeat guest, we wanted to make sure you knew of our planned renovations which will be starting next month. We appreciate your review.

Freehold, NJ
Reviewed 19 April 2016

Location is right off the I-95. The included breakfast is good, with eggs, sausage, pancakes, waffles, cereals and pastries. Rooms are reasonable size, but the furniture is a bit worn. Restaurant was adequate, but the food is only fair. Nice pool and fitness center.

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Thank Louis T
Janet C, Director of Sales at BEST WESTERN PLUS Hotel & Conference Center, responded to this review

Thank you for sharing your experience on TripAdvisor. We wanted to let you know we have ordered new furniture for all of the sleeping room and we will be starting our renovations next month. We hope to see you again the next time you are traveling in to the Baltimore area.

Edison, NJ
Reviewed 17 April 2016

My husband & I were picking up our son after he spent a year in Afghanistan....needless to say we were happy & relieved. The hotel provided breakfast, which was good. We also ate in the restaurant, which was very good. We think the beds could be updated....other than it was centrally located & we had great service!!

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Thank coynemar
Janet C, Director of Sales at BEST WESTERN PLUS Hotel & Conference Center, responded to this review

First, we would like to thank your son for his service in Afghanistan. We know how relieved you must be to have him home. Thank you for pointing out the great service you received and thank you for your review.

Philadelphia, Pennsylvania
Reviewed 17 April 2016

My husband and I drove down from Phila. PA and did a cruise package at Best Western before our 8 day cruise to the Caribbean. We were very satisfied with our one night stay that included free parking during the cruise, a continental breakfast the next morning and free shuttle to and from the Baltimore cruise port. Our room was...

Review collected in partnership with Best Western
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Thank MichaelPavuk
Janet C, Director of Sales at BEST WESTERN PLUS Hotel & Conference Center, responded to this review

Thank you for choosing the Best Western Plus and our "Park N' Cruise" package. We appreciate your business and your review.

Carrolltown, Pennsylvania
Reviewed 15 April 2016

It is very easy to get to by car. They have a wonderful restaurant for dinner. Breakfast is fabulous and best of all they have transportation to the cruise ship and let you park your car. The staff are also very helpful.

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Thank Sandy S
Janet C, Director of Sales at BEST WESTERN PLUS Hotel & Conference Center, responded to this review

Thank you for your kind review. Please know we are planning an extensive renovation which will be starting soon. We hope you come back to see all of the improvements.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Airport Transportation
  • Breakfast included
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Best Western Hotel & Conference Center is conveniently located off I-95 with plenty of free parking. We offer a complimentary scheduled shuttle to the Inner Harbor, the Baltimore Convention Center and Johns Hopkins Hospitals. As seating is limited, guests are required to sign-up for this service at the Front Desk. Room amenities include a microwave/refrigerator, coffee maker, iron/ironing board and hair dryer. ... more   less 

Additional Information about BEST WESTERN PLUS Hotel & Conference Center

Address: 5625 O'Donnell Street, Baltimore, MD 21224-4630
Region: United States > Maryland > Baltimore
Price Range: €96 - €185 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN PLUS Hotel & Conference Center 3*
Number of rooms: 175
Reservation Options:
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Also Known As:
Best Western Plus Hotel Baltimore
Best Western Plus Hotel And Conference Center
Best Western Hotel Baltimore
Best Western Baltimore
Baltimore Best Western
Hotel Style:
#6 Best Value Hotel in Baltimore
#29 Romantic Hotel in Baltimore
#35 Business Hotel in Baltimore
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Questions & Answers

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Questions? Get answers from BEST WESTERN PLUS Hotel & Conference Center staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms at a different hotel are better.”
 of 5 bubbles , 28 Feb 2017 | Read review
“Find another hotel!”
 of 5 bubbles 990bethu, 27 Feb 2017 | Read review
“Don't stay here.”
 of 5 bubbles 750chrisl, 16 Feb 2017 | Read review
“Upper floor, facing West”
 of 5 bubbles J815QPmichaelr, 7 Feb 2017 | Read review
“Going any time there might be fireworks, you want the back of the building. We got to see 5 different places putting off fireworks.”
 of 5 bubbles 330linday, 25 Jan 2017 | Read review
5 of 5