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SpringHill Suites Baltimore Downtown/Inner Harbor

468 reviews
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Traveller (82)
Room & Suite (42)
Dining (3)
Overview
  • Excellent47%
  • Very good34%
  • Average13%
  • Poor4%
  • Terrible2%
Travellers talk about
“bank vault”(11 reviews)
“valet parking”(38 reviews)
“front desk”(68 reviews)
Free Wifi
Parking
Breakfast included
Non-Smoking Hotel
Suites
Fitness centre
Kitchenette
3.0 Star Hotel
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4 Feb5 Feb
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1 room, 2 adults, 0 children
Standard Room
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Reviews (468)Write a Review
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All reviewsbank vaultvalet parkingfront deskseparate sitting areafree breakfastconference roomflat screencamden yardssofa bedking suitewalking distancewould stay here againyogurtper nightbreakfast staffmini fridgestreet noise
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1 - 5 of 462 reviews
Reviewed 1 week ago via mobile

Visited Baltimore last week and had a great stay. I am a Gold Elite member. I arrived around 8:15am and went to drop off my car for valet parking and they had a room ready for me - this is great service!! Valet parking is...More

Thank trytogetawayoften
Reviewed 2 weeks ago

We had a suite on the 8th floor with great city views. The room was clean and well maintained. Our sleep experience was wonderful and we loved bed. Check in and out was quick and easy. The free breakfast was quite good and the dining...More

Thank MNM1011
Response from Roger B, General Manager at SpringHill Suites Baltimore Downtown/Inner HarborResponded 2 weeks ago

Dear MNM1011, The SpringHill Suites Baltimore Downtown/Inner Harbor team enjoyed reading that you had a great stay and a wonderful sleep experience. Also, you were able to take advantage of all of our extra amenities, spacious clean guestrooms, hot breakfast and central location which is...More

Reviewed 4 weeks ago

Very convenient hotel to harbor. Clean, comfortable hotel at a very good price. Hard to beat downtown. Friendly staff. An excellent choice if you are visiting Baltimore's inner harbor or for business. Only downside is the aggressive homeless nearby in the downtown area.More

Thank cehaus1000
Response from Roger B, General Manager at SpringHill Suites Baltimore Downtown/Inner HarborResponded 3 weeks ago

Dear cehaus1000, Thank you for the valuable feedback. Your comments from a Gold Member's point of view are very helpful to the team. We are please that you enjoyed the hotel and our great location to all the major attractions and restaurants. It was a...More

Reviewed 10 December 2017

I am generally not a picky person when it comes to staying at hotels. However, there were several issues I encountered before and during my stay: 1) Prior to check-in I requested my room to be stocked with extra towels and soap, shampoo, etc. I...More

Thank Jas L
Response from Roger B, General Manager at SpringHill Suites Baltimore Downtown/Inner HarborResponded 11 December 2017

Dear Jas L, Thank you for share your experience. Your feedback is very valuable to the team. We are sorry that we did not meet your expectations during your stay. I understand your frustration. This should not have happened. We are disappointed that you had...More

Reviewed 22 November 2017

Stayed one night on Marriott points. It was OK. There is a 10 story condo building being built next door so,there is scaffolding all around the building. I would avoid this location for the next year until that work is finished as I am sure...More

Thank KathyPet
Response from Roger B, General Manager at SpringHill Suites Baltimore Downtown/Inner HarborResponded 23 November 2017

Dear KathyPet, thank you for the valuable feedback. Your comments from a Gold Member's point of view are very helpful to the team as we continue always focus on improving our services. We apologize that the room amenities did not meet your expectations. It was...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Concierge
Self-Serve Laundry
Room amenities
Microwave
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Details
Price range
US$101 - US$251 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#15 Romantic Hotel in Baltimore
#33 Business Hotel in Baltimore
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Price range
US$101 - US$251 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#15 Romantic Hotel in Baltimore
#33 Business Hotel in Baltimore
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
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Traveller (82)
Room & Suite (42)
Dining (3)
Hotel & Grounds (58)
Business Centre & Event Rooms (6)
Bathroom (4)
Questions & Answers
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miolet
7 February 2017|
AnswerShow all 5 answers
Response from gratefulgirl | Reviewed this property |
We found a place up the street that was cheaper. I think it was Charles Street North - there's a plaza in front. It was about a 3-4 block walk and it's underground. I'm sorry I don't remember the name, but I think it was... More
1
Vote
VirginiaRich
10 January 2017|
AnswerShow all 8 answers
Response from Gage113 | Reviewed this property |
We stayed on the last floor (10th maybe). I agree with Justin G. We heard sirens, but that was it. Once we went to bed at night we slept through without being disturbed. The motel is very nice. Loved the mailbox & vault.
2
Votes
17 June 2016|
AnswerShow all 5 answers
Response from Cash S | Reviewed this property |
No. The living room is perfect especially for a 4some. If you had a bunch of kids it might be cramped up a little, but with a wet bar, big living room, and 2 full bed and bathrooms it's perfect. Love the hotel. Just make... More
1
Vote
Room Tips
"Restaurants a block away are good,, 7-11 is 1 block on Light Street"
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"Not sure you can go wrong here. I think all rooms are the same. Nice and big and clean!"
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"Make sure you check out the bank vault in the basement!"
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"Rooms on the North side are quiter! residents tend to be VERY loud after midnight and there's always that..."
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