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Courtyard Baltimore Downtown/Inner Harbor

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Courtyard Baltimore Downtown\/Inner Harbor
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491 Reviews from our TripAdvisor Community

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There are newer reviews for Courtyard Baltimore Downtown/Inner Harbor
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Showing 484: English reviews
Burlington, New Jersey
Reviewed 9 November 2014 via mobile

Arrived in Baltimore Inner Harbor, here for a friends birthday. Arrived in town with friends and neighbors. Upon check in a clerk notified us that we would be charged a hold of "$50" onto my account and that it would be refunded in 10-days. I told the clerk I have never heard of such a thing, and to wait 10-days!!!...

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Helpful?
1Thank Migs672
PatrickMcmanus, General Manager at Courtyard Baltimore Downtown/Inner Harbor, responded to this review

I truly am sorry that you did not have an enjoyable experience at our hotel. I have shared your comments with our Guest Service Manager and also with our front desk staff so that we can improve our check in process for the future. Our goal during that process with our guests is to create a welcoming and information environment...

Reviewed 4 November 2014

After being unimpressed with another out of state Marriott, I decided to give it one more try. The Hotel staff were friendly, kind and eager to help me. My room was straightened spotless each day and my quirky stuff (where I leave this and where I put that) was respected to the fullest. Money left out on the counter was...

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Helpful?
Thank Neil B
PatrickMcmanus, General Manager at Courtyard Baltimore Downtown/Inner Harbor, responded to this review

I have shared your comments with both Denia our Guest Service Manager and our housekeeping staff. They were thrilled that you enjoyed your stay and that you liked the touch of the bottle of water after your run. Thank you for your recent stay and we hope to see you again soon.

Chicago, Illinois
Reviewed 2 November 2014

Great spot to stay for business or pleasure while in Baltimore. The rooms/bathrooms are a bit dated while public areas including the restaurant have been updated more recently. The location is great with plenty of shopping and dining options within walking distance. Sharing a parking garage with Whole Foods is a nice perk. The staff was friendly and efficient. There...

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Helpful?
1Thank holalola123
PatrickMcmanus, General Manager at Courtyard Baltimore Downtown/Inner Harbor, responded to this review

I was happy to see that you found our patio area on the 4th floor. As you stated, it is a nice little oasis away from the hustle and bustle below on a nice day. Our location in Harbor East is great for both the business traveller and tourist as it gives our guests easy access to many exciting areas...

Columbus, OH
Reviewed 28 October 2014

We hadn’t stayed here in about 3 or 4 years and booked it again after a long hiatus. Since our last visit, the hotel has been renovated and is much nicer than it was a few years ago (which is why we stopped staying here). The hotel is in a great Harbor East location, one block from the waterfront. It...

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Helpful?
Thank Souris
PatrickMcmanus, General Manager at Courtyard Baltimore Downtown/Inner Harbor, responded to this review

Wow, thank you for such a detailed review. I know our future guests will find it helpful with all the information you have provided. I am sorry about the confusion with the shampoo and conditioner being mixed up and I will pass along your comments to the housekeeping staff. Hopefully we will see you again soon and not have to...

Reviewed 19 October 2014 via mobile

We just left this hotel. My husband had a convention of ACOI. The waterfront Marriott was booked, so we stayed here. I have no regrets. Whole foods is just steps away and a covered walk through the parking lot. The room was clean & so was the beddin. Housekeeping service was really good! Staff were helpful & friendly. I would...

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Helpful?
Thank Jaqijoy
PatrickMcmanus, General Manager at Courtyard Baltimore Downtown/Inner Harbor, responded to this review

Thank you for taking the time to write a review about your recent stay with us. I was delighted to read that you enjoyed your stay and found our location near the Marriott Waterfront and Whole Foods convenient. I also shared your comments with our housekeeping staff about how clean the room was and how good their service was. Hopefully...

Portland, Maine
Reviewed 15 October 2014

The staff were all friendly, and helpful, the place was clean and comfortable.But the best was when I stopped for a nightcap and the bartender told me she loved to sing. The next thing was some really enjoyable live music happening in the bar. Check it out for yourself, and make sure you ask for the singer. The staff will...

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Helpful?
Thank Islandmom251
PatrickMcmanus, General Manager at Courtyard Baltimore Downtown/Inner Harbor, responded to this review

Thank you for your recent stay with us and for singing the praises of Marti our evening bartender. She was thrilled when I told her she was mentioned in a Trip Advisor review as she is still fairly new to our staff. I hope we will see you again soon.

Dallas, Texas
Reviewed 13 October 2014

Location is the only reason to stay at this hotel. Basically no lobby other than an internet port, and a coffee shop with very limited hours. We arrived around 2:30p and no room was available, so we walked to Fells Point. Upon returning to the front desk we requested a room away from the elevator. This must have set off...

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Helpful?
Thank Beems722
PatrickMcmanus, General Manager at Courtyard Baltimore Downtown/Inner Harbor, responded to this review

Thank you for your recent stay with us and for taking the time to write a review. I truly am sorry that you were not able to get a peaceful night’s sleep due to noise coming from the housekeepers and from the room next door. I am going to share your comments with our housekeeping staff and remind them how...

Reviewed 22 September 2014

This a very convenient location at a very reasonable price. You can easily walk the inner harbor, fell point and it's a short ride to federal hill. The staff were very friendly and very interested in making our stay as comfortable and relaxing as possible.

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Helpful?
1Thank MHAlciati
PatrickMcmanus, General Manager at Courtyard Baltimore Downtown/Inner Harbor, responded to this review

Thank you for your recent stay with us and for taking the time to write a review on Trip Advisor. I am glad that you enjoyed your stay and found our location convenient to the things you wanted to do while you were in Baltimore. Hopefully we will see you again soon.

Guttenberg, New Jersey
Reviewed 20 September 2014

This place is a disgrace! The walls are paper thin. I could actually hear the conversations of the guests in the next rooms over. Bathroom needs a major renovation. It looks like the shower was designed by a prison warden. The fitness center will perhaps accommodate 3 people. 2 if they do yoga -- absolutely awful! Between the uncomfortable mattress...

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Helpful?
Thank AllenK79
PatrickMcmanus, General Manager at Courtyard Baltimore Downtown/Inner Harbor, responded to this review

Thank you for taking the time to let us know about your recent stay with us. I truly am sorry that you did not enjoy your stay. We do try our best to ensure all of our guests leave our hotel happy and satisfied, but from your review I can see that we failed. I will share your comments with...

New Jersey
Reviewed 18 September 2014

Came here for Johns Hopkins medical appointment / mini getaway. Was pleased by location of hotel: walking distance to Inner Harbor with nice restaurants and shops nearby. Hotel is clean, modern, with helpful staff. Only complaint is we had to switch rooms due to plumbing problem in bathroom. Maintenance worked on it for roughly 30 min and couldn't fix. Other...

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Helpful?
1Thank Sandy C
PatrickMcmanus, General Manager at Courtyard Baltimore Downtown/Inner Harbor, responded to this review

Thank you for your recent stay with us and for posting your review. I was happy to read that you found our hotel clean, modern, and our staff helpful. I do apologize for the plumbing issue and I hope it was not too inconvenient to switch rooms. We try our best to solve issues quickly as to not inconvenience our...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Restaurant
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Meeting Rooms
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
The new state-of-the-art lobby at Courtyard Baltimore Downtown/Inner Harbor provides greater flexibility and choices for our guests. This Inner Harbor hotel features our new lobby with inviting, flexible spaces to work or relax in, free Wi-Fi throughout and easy access to the latest news, weather and airport conditions via our GoBoard™. The highlight of our new lobby experience is The Bistro - Eat. Drink. Connect.™which provides guests with healthy food and beverage offerings in the morning and evening dinner service with cocktails. This hotel near downtown Baltimore is also conveniently located near the National Aquarium and one and a half miles from the Baltimore Convention Center. We offer a well-equipped fitness center, indoor pool and whirlpool. A 24-hour business center and boarding pass printing service is also available. Your stay at Courtyard Baltimore Downtown/Inner Harbor is sure to be more comfortable, more productive and more enjoyable than ever before! ... more   less 

Additional Information about Courtyard Baltimore Downtown/Inner Harbor

Address: 1000 Aliceanna St, Baltimore, MD 21202-4341
Region: United States > Maryland > Baltimore > Little Italy
Price Range: €136 - €281 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Baltimore Downtown/Inner Harbor 3*
Number of rooms: 205
Reservation Options:
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Also Known As:
Courtyard By Marriott Baltimore Downtown / Inner Harbor Hotel Baltimore
Baltimore Marriott
Baltimore Courtyard
Hotel Style:
#17 Family Hotel in Baltimore
#17 Business Hotel in Baltimore
#20 Romantic Hotel in Baltimore
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Baltimore Downtown/Inner Harbor staff and other travellers.
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Questions? Get answers from Courtyard Baltimore Downtown/Inner Harbor staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were given a room on the 14th floor and this had a pleasant view...”
 of 5 bubbles surfmann14, 7 Feb 2017 | Read review
“ask for a higher floor. Avoid 4th floor, especially by the patio.”
 of 5 bubbles jenniferkB6267BL, 11 Oct 2016 | Read review
“ask for a water view”
 of 5 bubbles tomrealest, 27 Sep 2016 | Read review
“Higher up gets you away from noise”
 of 5 bubbles ixsomerset, 15 Sep 2016 | Read review
“Quite, clean, and comfortable room.”
 of 5 bubbles michaelleew2016, 9 Sep 2016 | Read review
5 of 5