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Pier 5 Hotel

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Pier 5 Hotel
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1,042 Reviews from our TripAdvisor Community

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Showing 1,036: English reviews
Reviewed 6 days ago NEW

Right on the harbor, beautiful view. Breakfast was delicious, room was very clean. Cherish was phenomenal at the desk. She was welcoming, and extremely accommodating. Definitely made our weekend! All other staff were extremely kind also, including the lady making omelets in the morning (1/15/17), and the lady serving food (Chrissy?). All around great stay. Only drawback about the place...

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Helpful?
Thank Jason M
Daniel T, General Manager at Pier 5 Hotel, responded to this review

Dear Jason M, Thank you for responding and sharing your feedback about your stay. We are currently addressing that challenge as we are renovating our guest rooms with new furnishings. I hope you give us another chance and visit us again. Thank you, Daniel T

Boyds, Maryland
Reviewed 1 week ago

My wife and I returned to the site where we got married in Baltimore harbor. The Pier 5 hotel was just as lovely this time around as it was when we first visited it 25 years ago. The hotel is ideally located inside the Inner Harbor area and offers great views and access to most of the downtown attractions. The...

Review collected in partnership with this hotel
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Thank dlk27a
Daniel T, General Manager at Pier 5 Hotel, responded to this review

dlk27a, Thank you very much for celebrating your 25th anniversary with us. I'm so happy you enjoyed your time. I hope you and your family have a wonderful new year! Daniel T

Philadelphia, Pennsylvania
Reviewed 2 weeks ago

The room was adequate. We had a Harbor view and balcony which was a plus! We TRULY enjoyed the "Crabby Hour"! The chef, the food, and the libations were such a nice addition to our stay! The breakfast was plentiful and delicious! Special kudos go to VonJenay for her superb service, friendliness, and AWESOME anniversary waffle! Julian, in the parking...

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Helpful?
Thank mwjsd3
Daniel T, General Manager at Pier 5 Hotel, responded to this review

mwjsd3, Thank you very much for your positive notes and comments. We appreciate your feedback. Happy New Year! Daniel T General Manager

Jackson, New Jersey
Reviewed 3 weeks ago via mobile

Location is perfect for the inner harbor They are pet friendly which was a big plus for us. Nice having breakfast and a bottle of wine included The staff from housekeeping to the front desk was the best!.....thanks Liz!.... Smush says hello!

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1Thank ciafstar
Daniel T, General Manager at Pier 5 Hotel, responded to this review

ciafstar, Thank you for sharing your positive feedback I will ensure Liza is recognized for the awesome service! Daniel T General Manager

Reviewed 3 weeks ago via mobile

We have been to Baltimore multiple time and loved this tucked away quiet jem. Very welcoming, not too big, and close to the attractions. It is right behind the aquarium. Best part was the breakfast bar in the morning. Chef Christine made wonderful omelets and Von Janey was a great hostess.

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Helpful?
Thank Lisa S
Daniel T, General Manager at Pier 5 Hotel, responded to this review

Lisa S, Thank you very much for your positive notes and comments. We appreciate your feedback. I will ensure Von Janey is recognized. Happy New Year! Daniel T General Manager

Wilmington, Delaware
Reviewed 4 weeks ago

Stayed here for a weekend in town for a Raven's game. Disappointed for the price. The lobby is deceiving -- everything beyond the lobby is tired and run down. Room has worn carpeting, peeling wallpaper (at multiple seams), and uncomfortable King bed, dated bathroom fixtures (... all needing a good cleaning) and a toilet that would kick on to refill...

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Thank DadandFamily
Daniel T, General Manager at Pier 5 Hotel, responded to this review

dadandfamily, Thank you for sharing your experience with us, we truly appreciate the honest feedback. We strive daily with upkeep and maintenance of our property and pride ourselves on our service and the staff that we have. Please contact me directly as I would like the opportunity to make it right. 443-957-2513 I hope you and your family have a...

Reviewed 4 weeks ago

I am not sure where to start off. The hotel is extremely convenient to where I wanted to be at (right at inner harbor), front desk people were VERY NICE. I travel all over the world and the staff here was one of the best I HAVE EVER ENCOUNTERED!!! Better than Four Seasons!!! The employees looked very happy and always...

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Thank Suk L
Daniel T, General Manager at Pier 5 Hotel, responded to this review

Suk L, Thank you for your feedback, I hope you have a happy New Year! Daniel T General Manager

Reviewed 4 weeks ago via mobile

The omelettes by Evette are excellent!! The hotel was quiet and well maintained which was completely different from some of the reviews I was reading. Staff is extremely helpful and friendly but not super pushy which is a plus from my point of view. Valet was nice and helpful with getting us right in the door and assisting with our...

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Helpful?
Thank Jamie C
Daniel T, General Manager at Pier 5 Hotel, responded to this review

Jamie C, Thank you for your honest feedback, I will ensure Evette and the rest of our staff is recognized. Have a happy holiday season, I hope we see you again soon, Daniel T.

Reviewed 15 December 2016 via mobile

Friendly staff. Great breakfast with chef and servers personally caring for each guest. The Crabby Hour was an added treat. Two nice restaurants on the same property. Beautiful harbor views and large suites. The manager was very visible and congenial.

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Helpful?
Thank Sandy B
Daniel T, General Manager at Pier 5 Hotel, responded to this review

Sandy B, Thank you for sharing your experience with us, I hope you have a happy holiday season and that we see you again soon! Daniel T

Reviewed 15 December 2016 via mobile

My husband and I stayed at the hotel for one night. The lobby was fantastic but was not impressed with the rooms. They just seemed so mismatched. The staff however was very friendly and offered advice on local things to do. The breakfast was awesome! Way more than could have been expected at that price point. We would stay there...

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Helpful?
Thank Amanda M
Daniel T, Manager at Pier 5 Hotel, responded to this review

Amanda M, Thank you for sharing your feedback with us, I will ensure our staff receives the nice comments you mentioned about them. Have a happy holiday season! Daniel T

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Amenities

Highlights
  • Bar/Lounge
  • Room Service
  • Restaurant
  • Spa
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
  • Restaurant
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Room Service
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff

Additional Information about Pier 5 Hotel

Address: 711 Eastern Ave, Baltimore, MD 21202
Region: United States > Maryland > Baltimore
Price Range: €171 - €290 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Pier 5 Hotel 3*
Number of rooms: 64
Reservation Options:
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Also Known As:
Pier 5 Baltimore
Hotel Pier 5
Pier 5 Hotel Baltimore
Hotel Style:
#5 Business Hotel in Baltimore
#6 Family Hotel in Baltimore
#7 Romantic Hotel in Baltimore
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Questions & Answers

Here's what travellers have asked, with answers from Pier 5 Hotel staff and other travellers.
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Questions? Get answers from Pier 5 Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“For a good room -- go to another hotel”
 of 5 bubbles DadandFamily, 21 Dec 2016 | Read review
“Get a riverfront view.”
 of 5 bubbles 962wendil, 17 Nov 2016 | Read review
“Enjoyed our 4th floor rooms overlooking the aquarium”
 of 5 bubbles okiehokie, 13 Nov 2016 | Read review
“Some rooms have view of the harbor, and outside patios.”
 of 5 bubbles CharlieB24, 2 Nov 2016 | Read review
“Beautiful views of the harbor with the side and back rooms with balconies”
 of 5 bubbles Q1652AKdebbiem, 25 Oct 2016 | Read review
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