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Hilton Baltimore

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2,302 Reviews from our TripAdvisor Community

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Showing 2,263: English reviews
Cornelius, North Carolina
Reviewed 2 weeks ago via mobile

There were no surprises here except for the wonderful view from the window of the beautiful blue sky! Checking in and out is easy, especially with the HHonors app with Digital Key for the room and an option to drop the room key in a box without having to check out with an employee at the desk.

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Helpful?
Thank Stephanie P
Hilton Baltimor... M, General Manager at Hilton Baltimore, responded to this review

Dear Stephanie P, Thank you for writing your review. We are so glad you had a pleasant stay with us! We are always happy to provide our loyal Hilton guests with added benefits and hope you’ll continue to honor us with your visits. Sincerely, Greg Brown General Manager

Fenwick Island, Delaware
Reviewed 2 weeks ago

For years I've been Hilton Honors, my last experience in Hilton Baltimore was the worse ever. First we checked in and the room was wrong, they gave us double bed while we reserved king. They send me the key of the right room but they could not moved me, we did it. When I checked in I asked for the...

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Helpful?
1Thank Almono61
Hilton Baltimor... M, General Manager at Hilton Baltimore, responded to this review

Dear Almono61, Thank you for sharing your experience with us. We are sorry to hear your visit did not meet expectations. Please do not hesitate to contact me directly so that we may further discuss the issues you faced. We would greatly appreciate the opportunity to restore your faith in Hilton Baltimore. Sincerely, Greg Brown General Manager

Onancock, Virginia
Reviewed 2 weeks ago

We had booked a room at this property and arrived around 9:30 PM. It was very apparent that there was a shortage of desk help. The time it took to check in was much longer than expected. After 15 minutes the manager came out and helped out but that only made two and the line was still longer than it...

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Helpful?
Thank Joe V
Hilton Baltimor... M, General Manager at Hilton Baltimore, responded to this review

Dear Joe V, Thank you for taking a moment to write your review. We are glad you had a pleasant experience with us. The holidays are some of the busiest times for us, and we regret any difficulties the added traffic may have caused. If there is ever anything we can do to make you more comfortable, please do not...

Roanoke VA, United States
Reviewed 2 weeks ago

We booked this Hilton property because it was the closest drop-off point for Hertz near the cruise terminal. Since I'm a diamond Hilton member I expected access to ths executive lounge. It was Sunday, New Years day with over 600 checkouts but few check-ins, so they had opted to have the executive lounge closed, but we were given coupons for...

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Helpful?
1Thank Cindy P
Hilton Baltimor... M, General Manager at Hilton Baltimore, responded to this review

Dear Cindy P, Thank you for taking the time to write your review. It is wonderful to know you had such a wonderful stay with us! Our hotel was especially busy during the holidays, so we apologize for any complications this may have caused our guests. We are glad you appreciated the accommodations provided for you, and we will be...

Reviewed 3 weeks ago via mobile

Checked into a nice room with a view of the stadium but minor things throughout the trip ruined our experience here. -Parking came out to $30 dollars a night, more than 25% the cost of the room. -When we arrived there was no one to greet us at the lobby or help us with our bags. -no one turned over...

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Helpful?
Thank Milan B
Hilton Baltimor... M, General Manager at Hilton Baltimore, responded to this review

Dear Milan B, Thank you for your review. We are sorry to hear your visit did not meet your expectations. This is not the norm for our guests. Our hotel sees added traffic during the holidays, but this should never affect the quality of your stay. Next time, feel free to contact me directly if any areas of your stay...

Columbia
Reviewed 3 weeks ago

Very nice 👍 hotel & staff is excellent good food diamond tavern restaurant overall experience excellent love ❤️ it.. incredible service, definitely going again.. exceptional service, general manager was incredibly awesome and excellent in customer service..

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank 56sandeepv
Hilton Baltimor... M, General Manager at Hilton Baltimore, responded to this review

Dear 56sandeepv, Thank you for taking a moment to write your review. It is so great to hear you enjoyed your time with us. Our staff will be glad to hear of your outstanding praise and appreciation. We look forward to your next visit. Sincerely, Greg Brown General Manager

Reviewed 3 weeks ago

This hotel allows digital check in which is a plus. Just wished they would offer a break on parking. I also never got my complimentary water in my room, but they were nice enough to comp me a fridge because I have my baby with me.

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Helpful?
Thank Marcia H
Hilton Baltimor... M, General Manager at Hilton Baltimore, responded to this review

Dear Marcia H, Thank you for writing your review. We are glad you enjoyed your stay with us. We always want our guests to have a satisfying experience, so we are happy to make accommodations where possible. On you next visit, if something is not to your liking, please feel free to contact me directly so that I may do...

Lincoln, Delaware
Reviewed 3 weeks ago via mobile

This is a nice hotel that could be perfect if the rooms had a mini fridge or microwave. Great view of Camden Yards & M&T Bank Stadium. Within reasonable walking distance to the Inner Harbor. Beds are actually comfortable. Parking was a plus due to attending an NFL game blocks away, and we checked out on a Sunday morning, but...

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Helpful?
Thank arewethereyet2578
Hilton Baltimor... M, General Manager at Hilton Baltimore, responded to this review

Dear arewethereyet2578, Thank you for taking the time to write your review. We are glad you advantage of our convenient location. With our accessible self-parking facility and short walks to Camden Yards and M&T Stadium, our hotel is the perfect place to stay for sports fans like yourself. While we don’t have fridges or microwaves in our rooms, we do...

Wilmington, DE
Reviewed 3 weeks ago

Customer service was great and hotel bar staff was good as well. Great location and lots of restaurants nearby. Need to do a better job ensuring blankets and pillows are clean. Wonderful view and large spacious rooms.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Nicky M
Hilton Baltimor... M, General Manager at Hilton Baltimore, responded to this review

Dear Nicky M, Thank you for review. We are so glad you enjoyed our exceptional service. With spacious, private rooms, we always hope our guests feel at home. If this is not the case, feel free to contact me directly so we can assure that you are more than comfortable. We hope to see you again soon. Sincerely, Greg Brown...

Boston, Massachusetts
Reviewed 4 weeks ago

I stay here every week for business and it's always a pleasant experience. The rooms are clean, beds are comfortable, staff is friendly. The view of the inner harbor and city is the best around. Highly recommend.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank jessec132
Hilton Baltimor... M, General Manager at Hilton Baltimore, responded to this review

Dear jessec132, Thank you for your review. We are glad you had another wonderful stay with us. As a loyal guest, you know firsthand that it is our priority to provide all of our guests with a satisfying and enjoyable experience. We look forward to your next stay! Sincerely, Greg Brown General Manager

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Hilton Baltimore

Address: 401 West Pratt St, Baltimore, MD 21201-1629
Region: United States > Maryland > Baltimore
Price Range: €120 - €272 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Baltimore 4*
Number of rooms: 757
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Priceline, Orbitz and TripOnline SA so you can book your Hilton Baltimore reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Baltimore Hotel Baltimore
Hilton Hotel Baltimore
Baltimore Hilton Hotel
Hotel Style:
#8 Luxury Hotel in Baltimore
#24 Business Hotel in Baltimore
#26 Romantic Hotel in Baltimore
#29 Family Hotel in Baltimore
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Baltimore staff and other travellers.
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Maple Ridge, Canada

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Questions? Get answers from Hilton Baltimore staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose another hotel”
 of 5 bubbles Ajetlgd1, 13 Jan 2017 | Read review
“Check out the rooms with views to the Orioles Stadium”
 of 5 bubbles rrobinson2017, 5 Jan 2017 | Read review
“Nice rooms, xpensive parking”
 of 5 bubbles marciah273, 26 Dec 2016 | Read review
“Go to the concierge early to get a list of dinner options.”
 of 5 bubbles Deveda60601, 23 Dec 2016 | Read review
“Avoid the front desk”
  • Comfy couch cushions at Hilton Baltimore
  • Great night sleep on a pool lounger before big dance competition
 of 5 bubbles rankin6, 9 Dec 2016 | Read review
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