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Hilton Garden Inn Baltimore Inner Harbor

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Traveller (99)
Room & Suite (104)
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Overview
  • Excellent52%
  • Very good31%
  • Average11%
  • Poor4%
  • Terrible2%
Travellers talk about
“great location”(221 reviews)
“front desk”(160 reviews)
Free Wifi
Breakfast Buffet
Heated pool
Non-Smoking Hotel
Restaurant
Room Service
Family Rooms
3 Star Hotel
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Offers from Hilton Garden Inn Baltimore Inner Harbor
Special Offer: Double Points, Every Stay
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Offers from Hilton Garden Inn Baltimore Inner Harbor
Special Offer: Double Points, Every Stay
Hotel deals
Rooms
30 Apr1 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,148)
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1 - 5 of 1,132 reviews
Reviewed 5 days ago via mobile

Hey. It's a nice hotel in a nice neighborhood. Just too many little things keep it from a higher rating. Housekeeping was mediocre, room was hot, and bed seemed a bit old. The staff and location were super. Would I stay here again? For sure.More

Thank VailLocal970
Response from PatrickMcmanus, General Manager at Hilton Garden Inn Baltimore Inner HarborResponded 3 days ago

Thank you for taking the time to post your review and I am sorry that you encountered these issues. I will share your feedback with my team so that we can improve moving forward. I am grateful that you will come back again to see...More

Hotel's Favourite
Reviewed 22 January 2018 via mobile

The hotel is staff is very friendly and accommodating. The hotel is extremely clean and well maintained. Our room was spacious, clean, and comfortable. We stayed on the 12th floor facing the entrance direction. Quiet and lovely view. The bar offers friendly service with good...More

1  Thank tmitch6
Response from PatrickMcmanus, General Manager at Hilton Garden Inn Baltimore Inner HarborResponded 25 January 2018

Thank you for being a loyal guest of our hotel and for your continued business and support. Our entire team really tries their best everyday to ensure all of our guests leave delighted, so that whenever they come back to Baltimore that we are their...More

Reviewed 1 week ago

We first stayed at this hotel a few years ago, after trying another hotel about 2 years ago..we decided to come back to the Hilton. We have a very cool room on the corner of the building, with 2 big windows with great views! Our...More

Thank Chelsea S
Response from PatrickMcmanus, General Manager at Hilton Garden Inn Baltimore Inner HarborResponded 3 days ago

Thank you for coming back to stay with us again and for posting your comments. We are delighted to see that you enjoyed your stay and that you love our location in Harbor East. Hopefully we will see you again!

Reviewed 2 weeks ago via mobile

We are loyal Hilton Honors members. We always chose this brand over any other because of the quality and value. After our 3 night stay at this property we are rethinking this. We reserved 2 rooms at the same time more than 6 months in...More

Thank cindystate
Response from PatrickMcmanus, General Manager at Hilton Garden Inn Baltimore Inner HarborResponded 2 weeks ago

I have to say that I am totally embarrassed by the issues you encountered during your recent stay at our hotel and I am truly sorry that this occurred. My entire team tries their best everyday to ensure our guests have a great experience and...More

Reviewed 3 weeks ago

Location was perfect; desk staff very helpful, housekeeping was hit and miss sometimes they cleaned when you were gone other times they wanted you to fit their schedule, rooms and especially beds(mattress) needs updating.More

Review collected in partnership with Hilton Garden Inn
Thank charlesl661
Response from PatrickMcmanus, General Manager at Hilton Garden Inn Baltimore Inner HarborResponded 2 weeks ago

Thank you for your recent stay and for posting your comments. I am sorry that you experienced inconsistent service from our housekeeping department and I will share your feedback directly with them so we can improve moving forward. We hope you will give us another...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Room Service
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Self-Serve Laundry
Room amenities
Microwave
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$171 - US$306 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Business Hotel in Baltimore
#14 Romantic Hotel in Baltimore
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$171 - US$306 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Business Hotel in Baltimore
#14 Romantic Hotel in Baltimore
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (99)
Room & Suite (104)
Dining (41)
Pool & Beach (1)
Amenities (71)
Business Centre & Event Rooms (4)
Questions & Answers
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Marianwright01
17 February 2018|
AnswerShow all 2 answers
Response from travelfan1307 | Reviewed this property |
There are numerous places just outside if you need to smoke. Hopefully the weather will cooperate.
1
Vote
Marianwright01
17 February 2018|
AnswerShow all 2 answers
Response from 277Bre | Reviewed this property |
They have a smoking area in the front of the hotel. Not very practical, but it’s there.
1
Vote
islandstyleweddings
4 November 2017|
AnswerShow all 3 answers
Response from PatrickMcmanus | Property representative |
Our hotel does not allow pets except for service animals, but our Homewood Suites which is connected to us does allow pets.
0
Votes
Room Tips
"Try something closer to the middle of the building to try and get a Harbor View."
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"1219 has a decent view."
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"Ask for a room on the front side for the best views of the harbor."
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"Room 1112 is huge, quiet and has a great view when the fountain is working."
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