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Courtyard Jacksonville Butler Boulevard

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178 Reviews from our TripAdvisor Community

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There are newer reviews for Courtyard Jacksonville Butler Boulevard
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Showing 175: English reviews
New Orleans, Louisiana
Reviewed 17 November 2015

I stayed at a nearby La Quinta while traveling through Jacksonville en route to Key West, and decided to try this Courtyard coming back. I had lived for several years in J’ville, and this area is centrally located in the better half of town (south of the St John's River), close to I-95, US 1 and not far from I-295....

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1Thank Vincent M
Shannon D, General Manager at Courtyard Jacksonville Butler Boulevard, responded to this review

Thank you for taking the time to share your thoughts in regards to your recent stay at the Courtyard Jacksonville Bulter Blvd. We are delighted to hear we were able to meet your expectations for your stay. We look forward to the chance to host you again next time your travels bring you to Jacksonville.

Oklahoma City, Oklahoma
Reviewed 9 November 2015

The front desk staff both at check in and in the morning were fantastic. Thank You Valerie (?) and Jen. The Starbutts employee should seek other employment. She is SLOW, has an attitude and is clearly incompetent which is a detriment to the hotel. Breakfast is scheduled from 7 a.m. At 7:15 Jen from the front desk got coffee for...

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4Thank 21,353
Shannon D, Front Office Manager at Courtyard Jacksonville Butler Boulevard, responded to this review

Thank you for taking the time to share your thoughts in regards to the Courtyard Butler Blvd. We appreciate your kind words for the front desk staff and will certainly pass those words along to them. I want to apologize for the experience you encountered at the Bistro. I am sorry for the lack of service you received. I hope...

Columbus, Ohio
Reviewed 4 November 2015 via mobile

This is my second stay at this property. Every staff member is here to ensure a wonderful stay and go out of their way to make you feel welcome. My room is very clean and also very quiet. Definitely eat a meal in their little bistro, because the food is quite good. I would definitely recommend

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Helpful?
Thank raghag
Shannon D, General Manager at Courtyard Jacksonville Butler Boulevard, responded to this review

Thank you for sharing your experience at the Courtyard Jacksonville Butler Boulevard. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued customer, your feedback will be shared with the team to continue to inspire and motivate them to deliver...

Nashville, Tennessee
Reviewed 14 October 2015

The rooms are nicer than most Courtyard - mainly because the carpet is more modern, different, not the blasé. The wallpaper is nice too. The toilet didn't work well and the AC was always set too cold when I entered. The only real complaint of the physical plan is the hallways are sort of not nice. The front desk people...

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Helpful?
Thank TravelManSouth
Shannon D, General Manager at Courtyard Jacksonville Butler Boulevard, responded to this review

Thank you for taking the time to let us know about your stay. We appreciated the feedback and will address the issues you discussed. We are delighted to hear we will be your hotel of choice when you are in the Jacksonville area. We hope to see you again soon.

Jacksonville
Reviewed 11 October 2015

My Marriott kept showing me this $69 rate for a Courtyard by Marriott up the street from my location and I went and asked the front desk and they told me it was a weekend rate only. I was doing the Marriott GOLD CHALLENGE whereas I have to stay in 6 separate Marriott properties by the end of 2015 so...

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Helpful?
Thank Jonathan P
Shannon D, General Manager at Courtyard Jacksonville Butler Boulevard, responded to this review

Thank you for taking the time to share your experience at the Courtyard by Marriott Butler Blvd. We are delighted to hear we met the expectations for your stay. We hope to have the opportunity to serve you again soon.

Reviewed 8 October 2015 via mobile

Stayed here while visiting friends. I enjoyed my stay here. My room was clean, Alecia at the front desk was friendly and efficient . I asked for a mini fridge in my room and they brought it up immediately and set it up for me. The hotel is conveniently located near JTB (easy access to the highway) with several fast...

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Helpful?
Thank Cha C
Shannon D, General Manager at Courtyard Jacksonville Butler Boulevard, responded to this review

Thank you for taking your time to share your thoughts in regards to your recent stay at the Courtyard by Marriott Jacksonville Butler Blvd. We are delighted to hear we were able to exceed your expectations for your stay. We hope to see you again next time you travel to Jacksonville.

Reviewed 22 September 2015

We stay here each time we come to Jacksonville and are always welcomed by certain members of the staff. Jennifer's customer service was above excellent and we hope to see her in the management program soon. She made us feel welcome and like we were home after a long trip. Tracy, the AGM was so personable and made my birthday...

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Thank AandJ P
Shannon D, General Manager at Courtyard Jacksonville Butler Boulevard, responded to this review

Thank you for taking the time to share your thoughts. We will pass on your kind words to Shonda, Jennifer, Georgetta and Tracy. It is nice to have our associates recognized. We are delighted to hear you enjoyed your stay during your trip to Jacksonville. We hope to see you again soon.

VERO
Reviewed 15 September 2015

I love this place, Shannon and her staff are so nice/professional/welcoming. The hotel is always so clean & fresh smelling. Check in & ck out was so easy....the breakfast was fantastic. I'd highly recommend. We hit JAX every couple of months and this is the only place we stay. It's got everything you need~pool, exercise room, restaurant, lounge (great drinks)...

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Thank FLMOMVERO
Shannon D, General Manager at Courtyard Jacksonville Butler Boulevard, responded to this review

Thank you for taking the time to share your thoughts in regards to your recent stay at the Courtyard by Marriott Jacksonville Bulter Blvd. We are delighted to hear you enjoyed your stay. We look forward to the opportunity to host you next time you are in Jacksonville.

Scotland
Reviewed 12 September 2015

Stayed here for one night to meet up with family before attending a wedding. There was a large group of U.S. and the hotel took the time to locate us near each other. Rooms are very clean and fresh with some overlooking the pool and some overlooking green areas. We had breakfast in the hotel which was very good and...

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Helpful?
Thank Maeboyce
Shannon D, General Manager at Courtyard Jacksonville Butler Boulevard, responded to this review

Thank you for taking the time to share your experience at the Courtyard by Marriott Jacksonville Butler Blvd. We are delighted to hear that we met the expectations for your stay. I will pass on your comments to Tracy. We hope to have the opportunity to host your group again soon. Thank you for choosing the Courtyard by Marriott Jacksonville...

Pittsburgh, Pennsylvania
Reviewed 19 August 2015 via mobile

During my stay here, Shonda at the restaurant desk went out of her way to take care of me, make me feel welcome, and was never short on compliments. She has a passion for taking care of her customers and made me feel right at home. Please share my praises with her as she should be recognized for her work!

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Helpful?
Thank TravelinBootsPGH
Shannon D, General Manager at Courtyard Jacksonville Butler Boulevard, responded to this review

Thank you for taking the time to share your thoughts in regards to your stay at the Courtyard by Marriott Jacksonville Butler Blvd. We will be delighted to share your comments with Shonda. We take pride in our associates and apprciate you taking the time to do the same. We hope to see you again soon.

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Amenities

Highlights
  • Pool
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Bar/Lounge
  • Restaurant
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Courtyard Jacksonville Butler Boulevard

Address: 4670 Lenoir Ave S, Jacksonville, FL 32216
Region: United States > Florida > Jacksonville
Price Range: €108 - €198 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Jacksonville Butler Boulevard 3*
Number of rooms: 137
Reservation Options:
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Also Known As:
Courtyard By Marriott Jacksonville Butler Boulevard Hotel Jacksonville
Jacksonville Marriott
Jacksonville Courtyard
Hotel Style:
#35 Business Hotel in Jacksonville
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Jacksonville Butler Boulevard staff and other travellers.
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Raleigh, North Carolina
over a year ago

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Questions? Get answers from Courtyard Jacksonville Butler Boulevard staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms at other hotels are nicer.”
 of 5 bubbles TBDWorldTraveler, 19 Nov 2016 | Read review
“stay away from 409”
 of 5 bubbles jenellec206, 5 Nov 2016 | Read review
“Unless you are on a budget.. Don't do it!”
 of 5 bubbles ACUBIEN, 3 Jul 2016 | Read review
“Choose rooms on ends to avoid elevator & ice machine noise”
 of 5 bubbles Cribbj, 25 Jun 2016 | Read review
“Some rooms have balconies.”
 of 5 bubbles LALady16, 7 Mar 2016 | Read review
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