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I stay at this hotel frequently with my dog on road trips. It's convenient to I95 and always clean. The staff is great. My dog thinks it's great, too! It's surprisingly quiet on the floors with pets. I will occasionally hear a bark while walking...More
Thank Sonja W
Response from Shannon D, General Manager at Courtyard Jacksonville Butler BoulevardResponded 9 August 2016
Thank you for sharing your feedback. We are delighted we were able to assist you and your service dog during your recent stay. Since we only host service animals here, we don't usually have a lot of pet traffic, but we love to see those...More
The staff was friendly at check in but the room was not a disappointment The furniture was not comfortable and the color scheme was right out of the 1970's. The bed had cheap pillows. The shower head was the cheapest thing I've ever seen in...More
1 Thank Lanny Z
Response from Shannon D, General Manager at Courtyard Jacksonville Butler BoulevardResponded 6 August 2016
Thank you for taking the time to tell us about your stay. We use guest feedback to improve our hotel. I was disappointed to hear you did not enjoy your stay. I will take this information and use it to make improvements so future guest...More
I was here at this hotel over several separate stays in a course of 2 weeks. I have to say this stay for me was better. The issue I had last time was the internet connection where it was slow, then disconnects quite a few...More
1 Thank Chih C
Response from Shannon D, General Manager at Courtyard Jacksonville Butler BoulevardResponded 5 August 2016
Thank you for taking the time to share your thoughts in regards to your recent stay. Guest feedback is important to the continued success of our hotel. We are delighted to hear you enjoyed your stay. I am happy to hear we were able to...More
I have stayed at this property multiple times for convenience doing business and it is consistently Good. No surprises. Nice staff. Clean. The housekeeping staff keep things clean but could use a pep talk some added orientation as to how to communicate with customers.More
Response from Shannon D, General Manager at Courtyard Jacksonville Butler BoulevardResponded 18 July 2016
Thank you so much for taking the time share your feedback in regards to your recent stay. We are happy to hear we are meeting the needs for your stay. We are delighted to see you return time and time again. I will share the...More
Arrived in the early hours after a delayed flight exhausted and eager to bed before an very early start. Super disappointed to place head on pillows and a sheet which did not smell fresh clean.. Bathroom was dirty and in need of deep clean.. Could...More
1 Thank ACUBIEN G
Response from Shannon D, General Manager at Courtyard Jacksonville Butler BoulevardResponded 11 July 2016
Thank you for sharing your feedback in regards to your recent stay. I was disappointed to hear we did not meet the expectations for your stay. I will share this feedback with the appropriate department. Guest feedback is crucial to our continued improvement. I hope...More
US$103 - US$189 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#35 Business Hotel in Jacksonville
Non-Smoking Rooms ,
Number of rooms
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Also Known As
Courtyard By Marriott Jacksonville Butler Boulevard Hotel Jacksonville ,