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Courtyard Jacksonville Butler Boulevard

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Courtyard Jacksonville Butler Boulevard
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184 Reviews from our TripAdvisor Community

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Showing 181: English reviews
Viera, Florida
Reviewed 18 September 2016 via mobile

Very clean room, comfortable beds and nice balcony. Staff was pleasant and efficient during check-in and check-out. Conveniently located to UNF, restaurants and everything we needed for the weekend. Look forward to staying here again.

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Helpful?
Thank pjandnic
Shannon D, General Manager at Courtyard Jacksonville Butler Boulevard, responded to this review

Thank you for taking the time to share your experience of your recent stay at our hotel. We are delighted to hear that we met the needs for your stay. We look forward to serving you next time you are in Jacksonville. See you soon.

Reviewed 7 August 2016 via mobile

I stay at this hotel frequently with my dog on road trips. It's convenient to I95 and always clean. The staff is great. My dog thinks it's great, too! It's surprisingly quiet on the floors with pets. I will occasionally hear a bark while walking down the hall with my dog but nothing that's bothersome.

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Helpful?
Thank Sonja W
Shannon D, General Manager at Courtyard Jacksonville Butler Boulevard, responded to this review

Thank you for sharing your feedback. We are delighted we were able to assist you and your service dog during your recent stay. Since we only host service animals here, we don't usually have a lot of pet traffic, but we love to see those service animals come through our doors as they have an important job to do. We...

Los Angeles, California, United States
Reviewed 5 August 2016

The staff was friendly at check in but the room was not a disappointment The furniture was not comfortable and the color scheme was right out of the 1970's. The bed had cheap pillows. The shower head was the cheapest thing I've ever seen in a hotel room. The worst part was the air conditioning system, It was not as...

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Helpful?
1Thank Lanny Z
Shannon D, General Manager at Courtyard Jacksonville Butler Boulevard, responded to this review

Thank you for taking the time to tell us about your stay. We use guest feedback to improve our hotel. I was disappointed to hear you did not enjoy your stay. I will take this information and use it to make improvements so future guest do not encounter the same issues. I hope you will give us another opportunity to...

Tampa, Florida
Reviewed 4 August 2016

I was here at this hotel over several separate stays in a course of 2 weeks. I have to say this stay for me was better. The issue I had last time was the internet connection where it was slow, then disconnects quite a few times. Although the duration was not very long, it was just annoying. I felt the...

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Helpful?
1Thank Chih C
Shannon D, General Manager at Courtyard Jacksonville Butler Boulevard, responded to this review

Thank you for taking the time to share your thoughts in regards to your recent stay. Guest feedback is important to the continued success of our hotel. We are delighted to hear you enjoyed your stay. I am happy to hear we were able to meet your needs for a refrigerator in your room. It is good to hear we...

Gainesville, Florida
Reviewed 16 July 2016 via mobile

I have stayed at this property multiple times for convenience doing business and it is consistently Good. No surprises. Nice staff. Clean. The housekeeping staff keep things clean but could use a pep talk some added orientation as to how to communicate with customers.

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Helpful?
Thank jelsrtrav
Shannon D, General Manager at Courtyard Jacksonville Butler Boulevard, responded to this review

Thank you so much for taking the time share your feedback in regards to your recent stay. We are happy to hear we are meeting the needs for your stay. We are delighted to see you return time and time again. I will share the information you supplied with the Housekeeping Supervisor. We look forward to seeing you again soon....

London, United Kingdom
Reviewed 3 July 2016

Arrived in the early hours after a delayed flight exhausted and eager to bed before an very early start. Super disappointed to place head on pillows and a sheet which did not smell fresh clean.. Bathroom was dirty and in need of deep clean.. Could not wait to leave, never to return. This Marriott hotel is well below par for...

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Helpful?
1Thank ACUBIEN G
Shannon D, General Manager at Courtyard Jacksonville Butler Boulevard, responded to this review

Thank you for sharing your feedback in regards to your recent stay. I was disappointed to hear we did not meet the expectations for your stay. I will share this feedback with the appropriate department. Guest feedback is crucial to our continued improvement. I hope you will give us another opportunity to serve you next time you are in the...

Houston, Texas
Reviewed 25 June 2016

This was an OK hotel, but "just" OK. Once inside the room (a King suite), I would have rated it comparable to a Day's Inn, but not a Marriott. The carpets were old & stained, the refrigerator was about half the size of the opening it fit into, and the microwave was one of the smallest units I've ever seen....

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Helpful?
Thank John C
Tracy F, Assistant General Manager at Courtyard Jacksonville Butler Boulevard, responded to this review

Thank you for taking the time to share your thoughts in regards to your recent stay at the Courtyard by Marriott Butler Blvd. We appreciate your feedback and are disappointed to hear we did not meet the needs for your stay. We will use this feedback to improve our service. We hope you will give us another opportunity to serve...

Greenville, South Carolina, United States
Reviewed 7 June 2016 via mobile

Very nice stay and for a reasonable price! Great location..lots of restaurants and shopping close by.. Not from the beach!!Very clean inside and out. AWSOME pool and hot tub. The staff was AWSOME, so friendly!! Definitely would stay again!!

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Helpful?
Thank Margaret V
Shannon D, General Manager at Courtyard Jacksonville Butler Boulevard, responded to this review

Thank you for taking the time to give us your feedback in regards to your stay at the Courtyard by Marriott Jacksonville Butler Blvd. We are delighted to hear you enjoyed your stay. Thank you for the lovely comments in regards to the staff. We hope the next time you are in Jacksonville, you will give us the opportunity to...

Park City, Utah
Reviewed 6 May 2016 via mobile

I'm a Marriott Gold member so I've stayed at my share of Marriott properties. This was my first trip to Jacksonville. This Courtyard isn't what I typically expect. The staff was pleasant and professional. The carpets in main areas and halls needs replacing. The room seemed tired. The smell was musty. It's time for an update. The TV sat on...

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Helpful?
Thank NikR
Shannon D, General Manager at Courtyard Jacksonville Butler Boulevard, responded to this review

Thank you for taking the time to share your thoughts in regards to your recent stay at the Courtyard by Marriott Butler Blvd. We appreciate your feedback and are disappointed to hear we did not meet the needs for your stay. We will use this feedback to improve our service. We hope you will give us another opportunity to serve...

Atlanta
Reviewed 19 April 2016

We stayed here with several teams for a volleyball tournament. Check in was easy, never had parking issues, hotel seemed very clean. The way the lobby and common areas were set up it was easy for several groups to be all down there and have their own space as well, if that makes since. Sofas/Chairs in different clusters. They also...

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Helpful?
Thank momofme
Shannon D, General Manager at Courtyard Jacksonville Butler Boulevard, responded to this review

Thank you for taking the time to share your thoughts in regards to your stay at the Courtyard by Marriott Jacksonville Butler Blvd. We are delighted to hear you enjoyed all of our facilities. Thank you for the kind words in regards to our staff. We hope the next time you are in Jacksonville; you will give us another opportunity...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Restaurant
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
  • Hot Tub
Room types
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Courtyard Jacksonville Butler Boulevard

Address: 4670 Lenoir Ave S, Jacksonville, FL 32216
Region: United States > Florida > Jacksonville
Price Range: €112 - €223 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Jacksonville Butler Boulevard 3*
Number of rooms: 137
Reservation Options:
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Also Known As:
Courtyard By Marriott Jacksonville Butler Boulevard Hotel Jacksonville
Jacksonville Marriott
Jacksonville Courtyard
Hotel Style:
#35 Business Hotel in Jacksonville
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Jacksonville Butler Boulevard staff and other travellers.
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Raleigh, North Carolina
over a year ago

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Questions? Get answers from Courtyard Jacksonville Butler Boulevard staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms at other hotels are nicer.”
 of 5 bubbles TBDWorldTraveler, 19 Nov 2016 | Read review
“stay away from 409”
 of 5 bubbles jenellec206, 5 Nov 2016 | Read review
“Unless you are on a budget.. Don't do it!”
 of 5 bubbles ACUBIEN, 3 Jul 2016 | Read review
“Choose rooms on ends to avoid elevator & ice machine noise”
 of 5 bubbles Cribbj, 25 Jun 2016 | Read review
“Some rooms have balconies.”
 of 5 bubbles LALady16, 7 Mar 2016 | Read review
5 of 5